Tried to make an appointment here. I guess the practice has been open 3 months? When I asked how…read morelong the dentist had been practicing, I was given false information. I asked where else they had practiced and the answers were vague. They said I had too many questions. I was told I should have checked social media before I called for an appointment. Thanks for hanging up on me. I appreciate your "professionalism." Edited to add: the receptionist's information contradicted the information I found online, which is what prompted my additional questions. I was told this dentist has been in practice 9 years, but according to the dentist's response to my review, that information is not true.

The dentist needs a new secretary, she has no customer service , down right. Rude. She is…read moreargumentative, has no class the dentist is aware of her unprofessional way !! She called me at 9pm the night before appointment which I also felt was outta line !!!! The dentist seemed nice , left messages for her to call me back no response ! Her bussiness will never grow till they get rid of that nasty secretary also had an appointment one morning, they needed to cancel, never received a call went there. Was told apparently they had forgotten !!!! Maybe the Caribbean is there place for !!! Very. Sad. Never experienced anything like that Richard M

I am terrified of going to the dentist. Have been since I was a little girl and am now 60. I was…read morereferred to Dr. Miles from by my hygenist and my Denist and am so thankful they did. My friend has also used her and highly recommended her as well! After not caring for my teeth as we all should I ended up needing a bunch of work that they could not do. It has been such a wonderful experience and Dr. Miles has been so compassionate as well as her staff. Took the time to show me everything and explain everything! I will always recommended Dr. Miles and her practice.

This place is a scam. Stay away. There is a reason that they don't work with insurance. They…read morewill sell you unnecessary procedures, then misrepresent the service you actually receive. Please save yourself the aggravation and find somewhere else.

I saw Dr. Smail for my wisdom tooth extraction a few weeks ago. Great experience after the surgery…read more Had a follow up a few weeks later and all was great. During the consultation, he told me everything that was going to happen during the surgery so that my nerves were at bay. The billing was done well and I was kept informed of everything that was going to happen at all times. Would highly recommend him for any type of major dental work!

Don't ... go somewhere else as fast as you can! Started out with a full upper denture…read more After 18 months, bone graf, four implants installed that would not support teeth (because Douglas Smail decided to put the implants in the roof of my mouth), bleeding, biting my mouth, I'm back where I started with my full upper denture. My dentist said "the implants cannot be used where they were placed". Besides the whole experience I'm also minus close to $20,000. Don't ........ go somewhere else as fast as you can! Not 1 star .... minus 5 stars!

I had a filling done with this dentist. It fell out within a month. Stuff happens. Made an…read moreappointment for it to be fixed. Had an X-ray done and the filling replaced. They had told me it would all be covered due to it being their fault. But they billed me for the X-ray and would not refund me the money. Terrible dentist. They do awful work and bill you for their mistakes. I would never go there again. And it was the most painful 2 fillings I've ever had done.

I went to this dentist in Nov 2020 for a cleaning and was told I needed a pre authorization. I…read morereturned somewhere around Jan/feb for a filing and was told pending. Called the insurance sometime later, they said the never received anything. Insurance reached out to 1st adv. dental called several weeks later they hadn't received it. called to cancel my cleaning and mentioned the issue and never heard back.

For the second time I arrived with my client for the assigned appointment and the office is closed…read more The first time the receptionist told us the hygienist and dentist were not coming in. The second time, my client called the day before to confirm the appointment (done by an auto attendant) When we showed up the office was locked. We called to speak with someone and the message said they are closed on Tuesdays. After leaving a message I received a text stating the message was received and the text said the office was open on Tuesdays. Extremely unprofessional and very difficult to deal with. If I could give less than one star I would

I had the fastest cleaning of my life the first time I went there. It was maybe 15 minutes. I guess…read moreit was adequate, but it didn't feel as thorough as I'd experienced elsewhere in the past. This was after waiting for 2 other people to go ahead of me. Arriving early seemed like a mistake. They assured me they usually run on time when I confirmed my latest appointment. I checked because I need to take time off from work to make the appointment and I can't just continue to delay indefinitely waiting for them to be ready. Ok, I thought maybe my previous experience was the outlier and they were just slow that day. Nope. I arrived and was told my wait would be an hour for what I assumed was another fast cleaning. I rescheduled on the spot, but found a new dentist in the meantime. Enough with these people not respecting the patients' time. There are plenty of other offices that run on time and have the decency to apologize for being behind and make it a point to try not to do that regularly. Note that discussing these issues with my insurance company led to them approving me to go to a different dentist that was otherwise not included in my plan coverage.