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Troxler Richard Dr MD

5.0 (1 review)

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5 years ago

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River Valley Health

River Valley Health

2.5(8 reviews)
1.6 mi

I had my initial dental appointment after just moving into the area. The staff was friendly and on…read moretime. Now that I am looking forward to having dental work, but if I do need dental work I am going to have it with River Valley Dental.

This place don't even deserve 1 star. Don't visit this place if you're expecting proper &…read moredecent-quality care for your health needs because most of these medical workers are clearly taught, trained to disrespect and be unethical towards patients here. Especially if you are a minority person, I'm not dumb & I got the behavior figured out. This medical practice has strange smells in certain rooms, & some of their medical tools appeared to be dirty, improperly cleaned & sanitized. Pretty hard to believe that I can trust workers to know what they're doing & provide good care, when they don't even know how to keep their office cleaned as it's supposed to be. However they maintain their homes, they can refrain from doing the same in this practice. It's just that simple. Anyways, one of their receptionist workers will answer the phone with a rude attitude, play phone-tag, immaturely hang up on patient in the middle of a phone call for no reason. One of their medical-greeters (Who's too old for her nonsense) was giving dirty looks (Looking all up & down at a patient, pulling overdramatic & petty, rude gestures at the patient, talking in a impatient, condescending tone.), acted childishly & had this over-the-top, weird & erratic behavior towards others for no reason. It had no logic at all & made no sense. Trying to embarrass somebody, so I'll embarrass her back. She made a uncomfortable, awkward unnecessary interaction just because she saw a woman who looked different from her, who appeared for a appointment & she got mad about it. Just like a Karen lol. When people are employed to work with the public & this includes in healthcare, they are required to do their job correctly & simply provide actual proper medical care, which means to address & handle the patient's health & concerns. Check them in for their appointment & then let them leave when their appointment is done, with no issues. Nothing more, nothing less. Know the difference & get it right

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River Valley Health
River Valley Health
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Troxler Richard Dr MD - physicians - Updated May 2026

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