Shopping for furniture at Furniture Row, Sofa Mart specifically, was a very good experience. My…read morewife and I were able to shop without a sales-person hovering around us, but when we needed assistance, our sales-person, Justin, was very helpful and friendly. We settled on a sectional that was on clearance because a previous buyer didn't like the color when they got it home, so they traded it in. They wrapped it up and helped me load it into my trailer. When I got it home and moved it into the room, I noticed some small tears and damage to the fabric. This was damage that occurred while it was being moved in, but this was damage to very fragile fabric; something that I wasn't expecting and shouldn't have occurred. We were very careful moving it into the room, and the touches that we did make with the wall, were very minor and just a part of getting a big piece of furniture through halls and doorways. I called the next day and let Justin know what I was seeing, and that this wasn't typical of furniture fabric that I had experience with it (I'm 57 and have more moves under my belt than I care to remember). Justin immediately offered that I was welcome to return it for a full refund. While I was disappointed that we couldn't make this piece work, the experience I had was incredibly positive, and frankly not expected especially since this was a clearance piece. I will definitely be back for other pieces because of my positive experience with a company that stands behind what it sells and works hard to make me happy.

Came in today looking for bunk beds for my grandchildren. There were 7 staff members on the floor…read more We had to go up and ask for assistance. No one offered to help. When an associate was sent over to talk to us, we were informed that nothing was available in store. My daughter and her husband were also looking for a living room chair. They were never approached, but did hear the "huddle " of associates talking trash about another employee. About 10 minutes later, the associate who that told us nothing was available came up and said there was 1 in the clearance section that was available today. He was unaware of it because he didn't know the inventory and a manager had to tell him about it. When I approached the huddle of 5 associates around the mattress counter to inquire about purchasing the mattresses for the beds, they were annoyed about having their conversation being interrupted and the woman that did get up was very rude when showing me the bunk bed mattresses. Needless to say, I left without them. We also had to ask about getting the bed loaded 15 minutes after completing the purchase. Nobody told the people in the back we had purchased it. Worst experience in a furniture store ever. We will never be back. And I really liked a sectional and power recliner that I willingly walked away from due to the staff. The bed would have been walked away from as well if my husband had not already paid for it when I got back from the mattress counter.

Amber is the best! I saw an LV purse listed online (for an amazing price) and I wanted to see if it…read morewould be possible to ship to me out of state. Amber got right back to me with additional photos and shipping information, I placed the order on Tuesday and received my beautiful bag on Friday! Payment was super easy too. If you are thinking about ordering online and having something shipped, don't hesitate! I will definitely keep an eye on the listings to order again :)

Rude. Its like they dont want your business. I brought in a brand new piece of furniture that had a…read moreretail value of over $2K and they said they could get maybe $50 for it.....complete joke and waste of my time.

Great little place to find unique and one of a kind items. Some really good finds here that have…read morepaid off for me. Have a look for yourself. Very friendly staff, awesome collection of action figures, massive record collection as well as some rare coins.

Great entertaining spot to shop. Everything you can imagine under one roof. Easy parking and over…read more100 vendors in one business.

Darby and crew always handle work I send them with consummate professionalism…read more I restore antique, heirloom and sentimental furniture, and would trust no one else to take care of my clients like I do. They are worth the wait, and cost a little more than most, but will always stand behind their incredible workmanship. Michael Pennington Pennington Restoration 509.824.5560

Jacobs carries high quality patio Made in USA furniture that lasts a lifetime. It is truly a family…read morerun store and they listen to what your needs are. They have a good selection in store, plus a full upholstery shop so you can customize colors, fabrics, etc.

We just tried to go shopping here, and we had a poor experience. I am visibly disabled(have to use…read morecrutches to even walk), and we were trying recliners. One of the salesman went around ahead of us and turned off all the power so I couldn't try any of the power recliners! It was so rude! I understand that it was close to closing time, but they weren't closed yet, and they should not have been turning the power off on the recliners we were trying! Update: I have changed my review to 3 stars. They did call to apologize and explain the situation. They explained that it was a mistake and should never have happened. They were very nice on the phone, as well.

For the second time with walkers Furniture the warranty for our 4,000 couch isn't being addressed…read moreproperly and the couch we were sold was delivered with less than standard quality! Ofcourse walkers doesn't really take responsibility for this once again. We have better results buying used furniture at this point! We really hoped that the changes they made would be reasonable and they are far from it. We're not a family that can buy new furniture every year so it's incredibly sad to say the least! $500 for a warranty that does nothing apparently. We have waited I think 8 months for a call about the replacement parts and its more broken than before. 3 years now I think or close to it waiting on repairs and this whole process.

Let me preface my comments by saying, this is a liquidation center, it's not a department store…read more It's beneficial to take the time to look for things. They're not always neatly or attractively displayed. Inspect appliances and furniture, etc. closely before buying., You CAN find some great stuff for decent prices. We've been coming to both stores for years and have found some amazing deals. Follow on Facebook for even better deals! There is a couple of things that are consistent; the manager/owner is rude and unhelpful and the staff seem worn out and frustrated (probably due to the individual mentioned previously), but most of them seem helpful. I can't imagine working for that manager. He seems put out if we ask him a question. I'd give the store a higher rating, but that guy could use some customer.service training.

Crowded interior. No parking. Items are shoved in so tight, when you move a hanger 2 more fall on…read morethe floor.

The GreenAcres Vendor Mall is close and empty. Looked like an awesome idea though. Empty parking…read morelot / empty building inside.

Carla and Genesis are two of the most amazing business owners I have ever met. They are hilarious…read moreand their entire staff is family to them and you can tell. Supporting over 200 local businesses in a vendor mall is something I have never even heard of. When you walk inside this place, you get lost in treasures immediately. I cannot even believe how much time I have spent here literally. It was probably 5 hours in the last two weeks. Mom's take your toddlers because they are lost in this magical world of glory and I loved every minute of my 6 year olds wonder. They have antiques and vintage things, and local snacks and jewelry and some of the best prices around. Any gifts I need from here on forth will come from you GreenAcres, this is one of the most local beautiful places, ever.

I just found the best couch I've ever seen here. The sales person gave me an excellent deal and…read moreplenty of time to pay off this couch. Without the chance for payments, and with my bad credit score too, I would not be able to pull this off. Thank you so much to the sales clerk who helped me figure this out, you truly are a master at what you do! I am SO grateful for this store!

I was looking for a locally owned business and found these people. As soon as I walked into their…read morestore I felt like I knew them. They were very friendly and they knew exactly what I needed. I am very happy with my purchase. I try to only buy from local businesses and from a business where the owners work there too. If I need anything else I will definitely go there and no where else. They are great neighbors to have in the Valley. I am so glad I found these people because it is so hard to buy mattresses and accessories. They made it so easy! I highly recommend this company.

I should have done this review a month and a half ago, and for that I am truly sorry…read more We bought the best mattress of our lives here and we had the most amazing experience. We entered, irritated from pushy sales people who just wanted to make commission and actually told us that what we wanted wasn't what we wanted, and Autumn immediately made us feel warm and welcome and not like a bank account with open access. She listened to what we had to say and she found us exactly what we wanted, below what we asked for our BEGINNING price range! She was fun, charismatic, and loves a certain city in the Northern Panhandle as much as we do. This is a family owned and operated business. They run like it. You know, like they care about the community. I will go here 100 times over before ever stepping foot in another furniture store. Guess what that means? They sell MORE than mattresses! Go. Go now.