There was 2 hairs visible in this smoothie plus the one that was in my mouth. Wear hair nets or something please!! read more

Tropical Smoothie Cafe - BAHAMA MAMA- hairs - Juice Bars & Smoothies Near Me - St.george, Utah

Bought a smoothie today. I watched as the server made my order. When the blender was done, she took the lid (it had smoothie stuck to the underside) and put it in the sink. There wasn't enough smoothie in the blender to fill the cup. So, she pulled the blender lid out of the sink, shook the stuck smoothie into my cup, and put the lid back in the sink. She then put a lid on my cup and shook it around, so that it looked like there was more smoothie in the cup than was actually there. (Once the smoothie settled, it was still 2+ inches short of full.) Then, she called my name, not realizing that I was 3 feet away watching the entire thing. Welcome to cutting corners. Good luck. read more

Super delicious-spinach feta mozzarella wrap...... want a extra hit of spice, get the jalapeño corn on the side and dump it. Sunrise sunset- OG and good beachy vibes read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - St.george, Utah

Smoothies were fine. This review is strictly for the poor service and experience we had today (Sun, April 23rd at 12:30PM). We came in to an empty store where a young ladly with a septum piercing refused to acknowledge us in any way. She appeared to be talking to someone through a bluetooth in her ear the whole time we were here. Im not sure if she was talking to the other young man working at the time or someone else but he appeared to be doing the same thing. We stepped up to the register where this young lady finally took our order. Still, no greeting at all. She made just our smoothies and walked them around the counter to my husband once done. It took a very long time for one sandwich to be made. I belive they took a few call in orders before us even though we were the only ones waiting there right in front of them. The super bizzare thing that prompted me to write this review right away was once my husbands sandwich was finally done instead of handing the bag to him she came around the counter, yelled his name, and threw it on a table. My husband and I looked at each other like, what was that??? I dont like to say things normally but I was already unhappy with this experience so I confronted this young lady with short brown hair, and a septum piercing and asked why she threw our bag on the table. She responded "thats what we do." Well, I really hope that is not what you do Tropical Smoothie Cafe. She gave me a very faint/weak/I really dont care sorry. I then asked how long she had been working there and for her name and she refused to respond to both. She laughed and walked away. The name on our smoothie cups said made by Moe. To make matters worse my husband didnt even receive the right sandwich. She put the order in for something he didnt even ask for. This young lady screams I do not care about my job, or customers with her attitude. Its pretty sad. My first visit is now my last visit. read more

4 words: Audrey deserves a raise. She went far above and beyond when the Tropical Smoothie Cafe app was refusing to work. read more

While exploring Southern Utah with the family we stopped at this very clean spot. Great food with friendly service. It was refreshing after a day of hiking and playing at a local park. I had the Sunrise/sunset smoothie and a Thai wrap. The mango tasted great in the smoothie and the wrap was slightly crunchy (lightly toasted) which was awesome. read more

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Everyday just as good as before! That you for the consistent service and great quality drinks!

Update went back and it was way better! We got our order taken right away, food was warm, and got it in like 10 mins. Employees were super nice and knew what they were doing! Happy with this visit thank you! read more

We came in this morning and the entire store was completely empty. The music was also so loud we could barely hear each other talking. It was screaming music and as soon as we called out to get their attention the song quickly changed to a "beachy" song. There were 2 employees there that we saw. One walked past us up front to grab something and the continued to go straight to the back. Absolutely no acknowledgment. We tried to get their attention by saying hello and trying to get some sort of attention to get our order taken. Still nothing. We waited close to 10-15 minutes until we finally decided it was a waste of time. We intentionally went there so we could get something good and quick on our way out of Saint George. We are extremely disappointed in the service and hope that these employees is spoken to. In my opinion taking orders is one of the most important things to do. Right? Apparently not to these girls. I am very upset and WILL NOT be returning to that store. I have never had such a poor experience. read more

We really like everything Tropical Smoothie has in their menu. Awesome place & awesome food & smoothies. To the staff: Excellent job

Absolute worst place. Was told they are too busy to make a smoothie for us. Save your time and go somewhere else. Staff was nothing but rude. read more

It is ok. I took my toddler here. She wanted a cheese Quesadilla. We ordered a 3 cheese no chicken. Waited 10 mins. Gave us no straws with our smoothie and they gave us a chicken Quesadilla. They didn't greet when you walk in or when you leave. Didn't acknowledge anyone who came to the register for a few mins. For us or anyone else while we were there. Love the location. Food was good. Manager could remind or train their employees a little better on greeting and getting orders correct. read more

Lots of great drinks to choose from! Can't go wrong with any of them but our favorite is sunrise sunset. read more

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The smoothies were phenomenal, of course! But mostly wanted to comment on how kind and helpful the employees were: Krista and Alyssa! They were kind and caring and genuine the entire order process. And THEN, three hours later I came back to inquire about a wallet I had lost. And Krista searched the restaurant and found it on the floor underneath the table. She is so thorough and thoughtful! She should get a raise or become a manager for sure! Today was my first time at Tropical Smoothie, but because of my positive experience, it definitely won't be the last. read more

This location goes above and beyond to accommodate changes to their menu items to make them vegan for me. I can always count on tropical smoothie cafe for a healthy meal that satisfies and doesn't leave you feeling heavy. The hummus wrap and peanut butter/banana flat bread is the best!!! Lots of smoothie choices and they have a kid sized menu too. read more

I'm super understanding when it comes to service jobs because I've worked a few. In fact I worked at a tropical smoothie for a little over two years so I know how stressful it can be. But I pulled up to this location, and the drive through worker seemed annoyed to be there. When I got my smoothie it was really grainy, and flavorless. My food was smashed and soggy, and my sides were bruised. I went back because my order was expensive, and asked for it to be remade. The cashier was apologetic and explained that they were training new employees. I appreciated the cashier working with me but I wish that they would make sure it was made correct the first time. read more

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This is by far and away the worst place I have ever seen managed. As I waited for my food because it was pretty busy, I saw three different times when they, the workers, couldn't figure out who ordered what food, and ended up giving the food away to people just waiting around. I heard once with my own ears one worker tell another confused worker to just give some smoothies to someone in line cause they didn't know who's they were. I have never in my life seen anything like that in my life. read more

Slowest smoothie making in town. It's melted by the time you get it 20minutes later. Update: The company reached out to address my concerns and they have been resolved. Thank you! read more

Delicious food and smoothies, but slowest drive thru I have ever been to. If there are more than two people ahead make sure you have some time on your hands. I am sitting in the drive thru right now going on 20 minutes and there are still two people ahead of me. Yikes! read more

After a messed up order through DoorDash, the manager Chancy was super nice & helpful and was able to remake my order for me to pickup. This is the only tropical smoothie I will go to!!! :) read more

Horrible service. They took forever to make our sandwiches, even though we were the only customers in the store. At they mean time, many orders were filled for drive through customers. An apology would have been nice. read more

Do the employees even know what they are doing? Brought me the wrong food and when I brought it up they all seemed so confused. Management needs to step up and train. Never coming back read more

Went for lunch, the service was great and quick! I had a hard time deciding on what to get and the employee (Morgan) gave great recommendations. The food was really good and the smoothies are delicious! Try the Bahama mama smoothie and honestly you can't go wrong with any food choice! The employees were so nice. I definitely recommend this place. Great for breakfast, lunch, or dinner. read more

This store is by far the BEST!!! The workers were very helpful when I was trying to decide on a smoothie, even though it was in the middle of lunch rush. The store was VERY clean. My food was amazing and done EXACTLY as I asked. read more

Service was HORRIBLE. I was in the lobby for over 30 minutes. I had ordered food and there was nobody else in the Store/Restaurant. I had kept looking up to see if they had started on my order and not even an attempt to start. Would not go here again. read more

food is great and smoothies are good, but customer service there is not good. some people were nice but most of the people were extremely rude and impatient when taking orders in the lobby. when i walked up to the register, i was not greeted at all in any type of way not even a hi how are you what can i get for you she just sat there and waited for me to place my order. then once i sat down another lady came up to the register to continue taking orders, she seemed in about her 40's and she had the worst attitude to the customers that i've ever seen. she had no patience with people taking a little bit long to place their order and was just rude to all the people and was not helpful or kind. would not recommend going here unless you wanna get treated by a person with a rude attitude and feel rushed and pressured and belittled. read more