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    Tropical Smoothie Cafe

    3.1 (13 reviews)
    Closed 7:00 am - 10:00 pm
    Updated 1 month ago

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    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    usually my food is good.... but this time my smoothie was barely blended!! it's so chunky and there are chunks of fruit. not happy

    Jerk chicken wrap
    Emily G.

    The staff is so friendly and smiley that it made my day. Everyone walks out smiling. The place is bright, colorful, biggest TSC I've been in, plenty of seating. Even the music is fun (mostly pop hits). The food is healthy and very fresh. Wrap with a side plus a full sized healthy smoothie for $12! I had the jerk wrap (spicey, sweet) and island green- both were terrific. You can cut calories and get any smoothie with Splenda instead of sugar.

    Hello, Jeremy the purpose of this email is in regards to me getting the run around in regards to a refund that I was told was processed on 2/9. I called on 2/9 and spoke with Jacob to cancel my order since I wasn't able to on the website and he stated that he was reaching out to his manager to have it done. Well a refund never came, so I called on 2/15 because I didn't get it. Jacob told me to call later on because he was the only person working and was busy. I called later that day and Jacob was gone so I spoke with Kasey who then told me to allow until Thursday 2/16 for the refund. Well I never got it so I waited until Friday and called back and spoke with kasey. Kasey said that she texted YOU and that you said that you already processed my refund. Kasey told me to call back on today 2/21 if I still have not received it. Well I still have not gotten it and it's because you did not process the refund until she reached out to you on 2/17. Either Jacob did not reach out to you or you forgot and did the refund on 2/17. Kasey told me to call back later today so she can talk with her manager. So I told kasey to have her manager call me. Well I called back almost 2 hours later for her to tell me he is gone for the day. Kasey told me to wait until tomorrow or Friday for it and if I don't have it to call my bank. It has nothing to do with my bank it has everything to do with tropical smoothie not issuing me refund. I told her that I wanted to speak with you and excuses are being made. This is very frustrating and unprofessional and I'm being inconvenienced because of the this and no one is calling me back nor taking responsibility. I told her that I need for you to call me and not go back and forth in email. Me being the consumer a manager should call me back as I have requested. This is very unprofessional. Attached are the screenshots of everything and I deserve a call back from you! My number is**** HOPEFULLY I CAN GET A RESPONSE THIS WAY SINCE I HAVE NOT RECEIVED MY REFUND, A CALL BACK NOR EMAIL RESPONSE!

    Half of an Ultimate Club Sandwich, toasted with no tomato.

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    20 days ago

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    Olivia E.

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    3 months ago

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    Olivia E.

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    5 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    Cute little coffee shop in an open space that is also a little market but the market does open up…read moremuch later than the coffee shop. Loved that we could bring our dog in to hangout. The only thing was that the individuals taking our order on two different days and different people seemed a little indifferent. We tried the Purple Haze and the Honey Bee Lattes. Purple haze was delicious but the Honey Bee Latte had a lot of cinnamon. We also tried their Chorizo, Sausage and Cheese Burrito with salsa. Great flavor but there was a lot more egg and not enough chorizo. They also have a lot of pastries and baked goods. We did get a chocolate muffin which was very good. Overall I would recommend, it's a cute spot.

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    Just the other day as I was driving around doing some errands, and looking for a place to have an…read moreearly dinner, I discovered this fresh casual restaurant in the heart of Downtown Salem, in Salem, Virginia. At first, I was attracted by its white building front with light green awning and pink highlights around the building and its front door as well as around the restaurant's front sign. Its small patio in front with black iron outdoor dining furniture also attracted my attention. So I drove around looking for a place to park my pearl white Lexus, and I was lucky to find just across the street a few empty free 2 hour parking spaces. I parked in one of them and proceeded to walk to the restaurant. On one of its front windows it read: "Freshens - Fresh Food Kitchen." As I walked in, I immediately felt comfortable in this clean and bright environment with modern decor. The walls were brick walls painted white and decorated simple, with framed enlarged photographs of close-up of fruits & vegetables like tomatoes, corn, and strawberries, just to name a few. The floors were light color hardwood floors. Lit menus were located above, behind the counter, with items such as Smoothies, Grilled Flatbreads, Salads, Artisan Melts, Acai Bowls, and Rice Bowls. When I finally found the "Order Here" sign, located above an area of the counter, a friendly, young lady employee greeted me, and when I told her this was my first time there, she tried to find me a paper menu, but they had ran out. I ordered from the menu on the wall. To drink I ordered a Maui Mango Smoothie, that had mango, strawberries, and bananas. And to eat I ordered their a BBQ Bacon Chicken Grilled Flatbread. The Maui Mango Smoothie had just the right texture and tasted amazing.The mixture of its three fruits made it tast almost like guava, which is also one of my favorite tropical fruits. When my Grilled Flatbread was ready, they called me to pick it up. It tasted amazingly delicious! While I was eating, several other customers came by. Most of them had ordered already and just came to pick up their food "To Go." Others stayed and ate it there. The food and the smoothie were so fresh and healthy that I felt great after I finished them up. Oh, and for dessert I had a sliced of their Peanut Butter Pie and it was so soft and tasty, that made me want to return soon. After I returned home, I did my research and found out that this establishment was recognized as the 2026 leading Vegetarian Restaurant in Salem, Virginia. I highly recommend it and had wonderful healthy dining experience there.

    They were really helpful on the phone with my call in order, walked in staff was super cool and…read morewelcoming and the smoothie is just what I needed. Stuff is really cheap I will definitely be back.

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    One of my favorites desserts are Crepes and some of my favorites drinks to cool off are Smoothies…read moreand Buble Teas with Bobas.. So naturally when I heard about this casual spot in the Valley View Mall serving these and other Signature Drinks and Akai Bowls I immediately planed a trip to the Mall to try it out. This very unique establishment located in the Food Court of the Valley View Mall in a location behind a large window counter near the Barnes and Nobles Bookstore and Food Court tables and chairs, is one of the businesses in the Mall that is continously full with people of all ages: families, friends, and others, wanting to enjoy some quality time together, enjoying a special treat and drink. When I arrived at the place I examined the menu located above the wall in bright menu displays. A young lady employee greeted me with a smile and took my order. I ordered an Iced Thai Bubble Tea with Boba and some Ohio Crepes with Peanut Butter, Nutella, Banana, and Crushed Cookies. Both items were very fresh and delicious. As I enjoyed eating and savoring the Crepes at one of the tables in the Food Court area of the Mall, I observed many other people passing by this business and ordering especially Smoothies and Specialty Drinks. I highly recommend this place whenever you want to enjoy a special Crepes treat and freshen up with a cool glass of a Smoothie or Specialty Drink.

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    Little Green Hive - A corner seating area near the front window with comfortable leather seats.

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    Little Green Hive - Americano and chocolate chip cookie

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    Post 5 visits…read more Service- lacking. Both the young white woman and the Latino give you the impression they are annoyed you have stopped in the establishment. And don't you dare take some time to think about your order Açaí bowl- they win. Better than fruits and roots and better than tropical smoothie. Smoothies- have that "real" taste. Some of them hit the Jamba Juice spot Food - adequate Parking- lots of easy parking but It is on a main road so you'll have trouble getting out. Walkable, near Salem library. They have little things like Cards and candles to buy inside Not my fave place but I would come back

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