Tropical Smoothie Cafe (which I will shorthand to Tropical Smoothie) has always been promoted as a healthy yet delicious alternative to most fast food for as long as I have eaten there. Case and point: almost every major gym had a Tropical Smoothie nearby. These days, Tropical Smoothie is no longer the powerhouse they used to be. However, at times, I stop by and find their selection nostagically delicious. As for this particular location? It has "fallen from grace" from the first times I been here, but overall, they are not bad. But on the other hand, there are better Tropical Smoothies out there. This Tropical Smoothie is located on Babcock St., south of Hibiscus Blvd. and north of US-192. Remember what I said about gyms always nearby Tropical Smoothies? Fitness Society and Club 4 Gym is nearby. Getting into the parking lot for Tropical Smoothie is not hard. Easier to make the right turn in for sure, but there is a left-turn lane in the center of Babcock St. Just respect the right-of-way and you're golden. Inside, the biggest take-away I found was how minimalistic the decor was. It is no longer the vibrant beach theme it used to have. Instead, we get simple tables and chairs and certain painted walls. No pictures, no fake plants, nothing. However, the addition of online ordering might be where most of their business is now. There was a line and it seemed as if there were only two people working that day. Ergo, service was kind, but slow. This was probably the most glaring issue I came across, but I do not want to dunk on the workers. They were great. However, businesses seem to not know how to keep up with the times. Restaurants, in general, are having a hard time keeping staff. I ordered one of their protein smoothies as I am a protein hog, and the classic PB & J with banana flatbread. Both were delicious and maybe it was me, but the prices see adequate for inflation. Nothing too expensive actually. Overall, not a bad visit, but I remember the heyday and this is not what it was. I will say my visit was average and the food is still good for what it is. However, I did check macros and just like back then, I stopped drinking too many of their smoothies because the sugar content is quite high. Whenever I go to church on Sundays, I may make the stop to get more flatbreads and a smoothie every now and then. I will have to see if they have a sugar-free option with Stevia sweeteners. If they do, they'll definitely get that boost. read more

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This location is severely understaffed. Not only do they have orders to take in person, they have phone orders, online orders, and orders through a third party. Online orders stare they will be ready in 10 minutes but that is not the case when it is busy. Their online system should account for this and not always give the same time for every order. During the lunch hours it can get ridiculous. I would recommend ordering online 20-30 minutes before you would like to pick up. There is seating inside, cubby squares to put up online orders that you look for your name on the receipt and take yourself. The ambience is casual and noise level is average. Their straws for me are very difficult to open, maybe I haven't figured out the technique. The food I have tried is pretty good and they even have kids sizes. Some of the smoothies are high in sugar so don't think their smoothies are all healthy. I believe the quality of service would greatly improve if this location could be staffed with more employees or they need to get rid of phone/online orders (I would greatly miss this gesture) if they cannot staff it well enough to keep up. I witness an employee almost have a meltdown during the rush one day. read more

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Super empty when I went but the girl was extremely helpful with menu since I had not been here in forever. She also was very nice about my allergy to bananas. Would go back! read more

We had an excellent experience here! The cashier was super nice and knowledgeable about their food choices and deals. Food also came out in a short amount of time and tasted delicious. The store was very quiet, there were prob 5 guests who walked in to dine in while we were there. read more

What has happened to this place ? Never anyone at the counter to greet you.. employees are rude and most of the time they never answer the phone... As a franchise owner you should be concerned...not single person in the place at lunchtime Waited too long to get a simple smoothie... read more

I was in there today with my granddaughter. This is one of her favorite places and we always visit there when she is staying with us. We were the first in line but there was no one to take our order. We waited 15 minutes for someone to take our order. Then it took another 20 minutes or more to get our sandwiches. I asked for napkins twice. There were no napkins in sight. I finally had to go into the bathroom and get hand towels. We were finished with our sandwiches before we got our smoothies. We saw a number of people leave without ordering because they waited so long and no one came out to take their order. Not a place we will visit again and don't recommend it. read more

If there was -5 stars, I would've chosen it. I don't understand how can a store like that can go from making tasty smoothies to crushed ice smoothies. The flavor is gone, the service is horrible. At least they keep the place somewhat clean, but this has to Improve or this branch will close. read more

This place is absolutely disgusting. I went in and placed an order. I should have looked around first. While I was waiting for the food to get ready I used the restroom. On my way to the restroom and employee walked out, so I walked in to the one single person restroom, and noticed the employee never even flushed the toilet there were bits of toilet paper all over the bathroom along with a roach. I'm talking about the bug. I come out of the disgusting bathroom and walked over to finish waiting for my food and that same employee was walking around complaining about people the floor in the place was disgusting. It looked like it hadn't been swept in a week. The one employee gave me my smoothie and then my sandwich sat up there while the employee that came out of the bathroom was just talking in the back. The little girl that made my food came out and I thought good. I'm glad she's different than the employee in the bathroom, I took my food to go and when I opened it, the bacon that was on the sandwich wasn't even cooked. So I threw all of it in the trash. read more

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Just left at Tropical Smoothie on Babcock in Melbourne at 3:50pm on 4/12/23 and the Male employee was yelling out Fuck No I ain't washing that! And the female responded wash it! And he responded again Fuck No its peanut butter. I almost left without my purchase making me second guessing the respect and cleanliness of the equipment after hearing what we heard. read more

Tropical Smoothie Cafe - Smoothie - Juice Bars & Smoothies Near Me - Melbourne, Florida

They don't keep online orders in the freezer anymore so they sit on a shelf where anyone can touch them and completely melt.

Manager name: Julie. I order the same smoothie every time I go to tropical smoothie. this time it tasted pretty bad. I kindly asked the cafe to remake the smoothies. They gave me a really hard time about my comment and said they made it right even though I told them I know it doesn't taste as it should. the manager got on the phone and finally agreed to remake the smoothies but I could tell she wasn't happy about it. when I got back to the store to pick them up the employees and the manager were all cussing me out behind the counter. completely rude - that behavior should be fired. I asked for a refund instead because I could not sit there and be cussed at of course. Probably my last time at a tropical smoothie because of this. read more

I ordered a breakfast wrap to go. When I got home and opened it, the wrap was torn open and spilled out everywhere. this means the worker ripped it open (on accident probably) then cut it and wrapped it up and just decided to give it to me a giant mess. I've worked in a sub shop before and whenever a wrap would tear, I'd put the contents onto a new wrap so it wasn't a giant mess for the customer. It wouldn't have been much effort to fix it on their part but they just wrapped it up anyways. If they were super busy and in a rush to get the next order done... I might be a little more empathetic, but I was the only customer in the store at the time. read more

Tropical Smoothie Cafe - This is how the wrap came. - Juice Bars & Smoothies Near Me - Melbourne, Florida

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Nice spot for a smoothie or sandwich. Good prices. Everything made fresh. Quick and easy.

Food is the best part of this location. The staff seems apathetic. If I don't check my order it's 50/50 whether it is 100% right. This location is very close to my work and I've gone a few times out of convenience. read more

The restrooms are by far the most nasty I have seen. If the restrooms are that bad what is going on in the kitchen? Hmmmmm

1st of all food wasn't ready at the time the online app showed it would be, waited for additional 15 mins for the food and then I find hair in it. I will probably not be going here anymore, such bad experience today. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Melbourne, Florida

everytime i go in i expect to hear a hello or how are you doing today but they're all silent don't say a word to you and act like you're inconveniencing them by walking in. like sorry you guys i came in 2 hours before you close and you're already mopping the floors. they go behind the counter and don't ask me anything they just sit there and stare at you and wait for you to do all the talking it's literally so annoying and their customer service is terrible. your job is to literally talk to customers and take my order stop acting like you didn't apply and do your job read more

I ordered a sandwich that they apparently could no longer make. So instead of telling me this and to pick something else, the employee made me a different sandwich. When I got the sandwich and told her it was wrong, she said they didn't make that sandwich anymore so she gave me that instead. I told her she should have let me pick another sandwich. She stared at me like a deer in the headlights. No apology and no offer to refund. read more

Buyer be ware! This place markets its self on fresh, "healthy" food with a moto of "Eat better - Feel better!" But most of their items are very high in calories, fat, and sodium. I needed a quick lunch and this place was the closest so I stopped in and grabbed a wrap. Their prices are steep for the quality at $8 for a wrap and bag of chips (no drink). The wrap was a decent size but was "fast food" quality at best. And eating a whole wrap ran me 803 calories and a whopping 2040mg of sodium!! (Note: their nutritional info is only posted on their website..I wonder why...) Overall, this place is not great. I would only eat here if I were in a pinch. read more

With all of the fast food restaurants in the area, this is one of more healthier options that you'll find. The sandwiches are decent, but don't stand out much compared to other places that serve sandwiches. Unfortunately the sandwiches are pretty small for the amount of money you spend. I've tried most of the fruit flavored smoothies, but my favorite is the Chocolate Chiller. There's no fruit in it, but it has a nice mix of chocolate and white chocolate yogurt. read more

Average tropical smoothie. Nothing special, they don't have table service you have to go back to for the to pick up order even if you are the only person in there. Cashier was friendly and the greeted you when you walk in. We only had wraps but they were normal tropical smoothie quality, right temperature even though my wrap didn't have enough buffalo sauce, just asked for some on the side and it was free! read more

My fav place to eat a health lunch or if I'm feeling a little under the weather I get a smoothie with some supplements added. We'll worth everything o. Their menu!! read more

Smoothie are pretty good. Food is Eh, stick with what you know and make more Fresh Smoothies and ditch the frozen meals you call food.

Got lucky since they weren't very busy when I got there. Besides the indecisive couple in front of me everything went smoothly. Got my usual green island smoothie with half sweetner and half thai chicken salad. Good and delicious as always. The girls that were working weren't friendly or unfriendly. Just kind of going through the motions. Smoothie delicious as always, service meh. read more

Filthy rude lazy. The front porch had sauce and discarded food all over the front walk way. 3rd time I have been here with a long line and the employees only taking one person at a time and slowly. They take for ever to get your smoothie ready and some times skip you for other more impatient costumers. The inside is filthy as well from the crud left on the tables after the last patron to the shit all over the floors read more

By far my favorite smoothie place since I'm in town for vacation. This place was nice and clean. The employees were very kind. My smoothie was made very fast and it ended up being really delicious ! :)) would definitely come back for some more !! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Melbourne, Florida

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This location is slow and incompetent. They are not customer service oriented. Plus after paying $5 for a smoothie they don't fill the cup all the way ever. read more

I personally used to work at this establishment, and can say they are very unclean. They barely pass health inspections. They are constantly leaving things out that need to be refrigerated. They also have a serious roach problem, that's why Massey pest services are in quite often. Not very safe when it comes to the food they serve their customers. There are better tropical smoothies. But don't be surprised when you get food poisoning. read more

Just went in here, stood in line for over 5 mins. Employees working in the back kept starring at me with no acknowledgement. Even had one of the patrons already eating in the cafe get up and inform them that there's someone standing waiting to be served. There was absolutely no response/service. I walked out of the cafe because service and customer service is key and if you don't value your customer, you'll not get my business. I was just beginning to like this spot but they lost me after the horrendous service. Do better folks, all you had to do was acknowledge that you'd be right with me or something along those lines, it's really simple. Have a blessed day read more

Great smoothie place that serves delicious sandwiches. They have good dark chocolate/white chocolate chip cookies. I can get all of my lunch requirements met here. So good, I came back a second time on the same trip to try another sandwich. Yum. read more

Price, options for and taste of the smoothie cannot be beat. They are pretty fast too. And the buy a sandwich, add a smoothie for $3.50 deal is incredible. Club sandwich was epic. Place is clean with lots of hard working, cordial employees. Overall atmosphere is nice as well. I was going to give 4 stars, but for a smoothie and sandwich shop, this is the top tier. read more

I love their smoothies. Hummus wrap is my favorite. I get it with no onions and add chicken. My boys love their kids chocolate smoothies. They deliver to our office for lunch a lot. They are pretty quick which we love. Price is affordable. read more

I go to other locations of tropical smoothie and enjoy their smoothies and food, however today I had an issue with my order. I order what I normally order, a chicken pesto flatbread substituted with the no-chicken strips (I'm vegetarian) and I got my order to go. The service was slow but they seemed understaffed, so I was okay. When I got home I realized that there was nothing inside my flatbread but cheese and tomato. It's very upsetting that I've ordered this at other locations, but they were unable to successfully create my order. After going back the woman working was very helpful and fixed my food, but it's irritating that it happened and I had to come all the way back to the restaurant. read more

i would give it one star but the smoothies are awesome no matter which location you are at. I went and order a jettie smoothie to go and ended up quietly and patiently waiting over ten minutes...finally braved the courage to ask them if they had forgotten and this girl went diva on me in two seconds. She said shed been shouting my name which was not true. I let her win the argument and never went back read more

Smoothies are good, but if you not a patient person DO NOT GO. I am not quite sure why they can't make a smoothie in 2 - 3 minutes, but even when they have 3 or 4 customers it takes 10 minutes. There are more employees than customers and it still takes way too long. They are a friggin smoothie shop. It would be like McDonalds taking 10 minutes to make you a hamburger. Very frustrating. Must be absentee owner entrusting marginal employees to manage place. read more

Don't forget to ask for your sides if you wanted them. Not one of my better experiences with this location. Was in a hurry and was able to get the food fast but not over the top on customer care. read more

This place is a joke. Been several times do to the fact it's right next to my office. Over the past 6 months this place has gone down hill fast. The chicken looks like it come out of a can. The past 3 times I went there the cashier looked stoned and very unprofessional. The smoothies aren't good there full of sugar and calories look up the nutrition facts on them. Don't wast your time or money. Go to natures market cafe read more