I visited on a Sunday morning. The store was clean and fresh. The attendant was very polite and patient. I got my food in a reasonable time frame. I ordered a smoothie, which was the dragonfruit. It was amazing! I also ordered the spinach and feta wrap with chicken added (yum!) There is indoor and outdoor seating. There is accessible parking as well as entrance. read more

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Genuinely enjoy anything frozen blended and even better when it is good clean healthy eats. I stopped in for a quick protein smoothie and a chicken Caesar wrap after a workout and got replenished with the nutrients I was looking for. I really do like that you can add protein and energy and anything add in wise you need to recharge! read more

Tropical Smoothie Cafe - CHICKEN BACON RANCH - Juice Bars & Smoothies Near Me - Glendale, Arizona

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Amazing service! The girl that helped us just now was super sweet and pleasant. She brought our order to the table which was unexpected. Smoothies delicious and the chicken pesto flatbread was tasty! Visiting from Chicago so we aren't use to such nice service! Thank you for making our start of the trip so pleasant! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glendale, Arizona

I do love their smoothies here. The app makes for easy ordering, and they have a fantastic rewards program which provides handsome discounts. Ambiance is minimalistic, but it is clean and bright. I do think that from a health and safety standpoint, they should probably require hair nets for employees like the guy who was working today to wear over his full beard. I do find it kind of off putting to have him making my smoothies/food with all that hair on his face literally hanging down towards my smoothie, wraps, etc. If management reads this, please consider. These cafes always have clean public restrooms. Their service is also incredibly fast. When ordered just a few minutes ahead, my order is almost always ready for me when I arrive for pick up. I do wish more kids' smoothie flavors were available in a 12 ounce size. They limit it to only 3 flavors (except special occasions (e.g. the Stitch themed one). It would also be nice to sub out ingredients in the kids' smoothie via the app as I can for my own. Kids also love the cookies here - particularly the Snickerdoodle cookies. I will continue to order from TSC. Thanks for offering a tasty, healthy, quick meal option for my family. read more

This place is amazing and absolutely has THE BEST strawberry banana smoothie. MUST HAVE. GO NOW.

The Mango moana smoothie was the best! I tried to order a kids size but the staff said they didnt have that and could do a regular size and split it in two. Odd since the menu behind her offered a kid size right on the menu. read more

What better way to stop melting in Arizona by grabbing a cold treat at Tropical Smoothie Cafe. The portion of their smoothies are huge and so filling. It's perfect for breakfast or lunch. I like that their smoothies aren't artificially sweet. The workers are super nice and patient. The inside of the store was busy and super clean. @cravingswithcat read more

Tropical Smoothie Cafe - Acai Berry Boost & Sunrise Sunset - Juice Bars & Smoothies Near Me - Glendale, Arizona

I can see why this place only has three stars on average. I had just left the dentist office next door and my daughters wanted smoothies. I thought "great idea it may help my swelling to have a frozen healthy treat" when we saw a sign that said "closed for a few minutes. Online orders please knock" first off what does that even mean? What's a few minutes? When did you put the sign up? And more importantly WHY? My grand daughter was playing in the puddles from the rain and I tried the door. Open. Perfect. We walk inside. Two girls were working barely late teens or very young looking. One got annoyed and said "online order?" I said no. As I'm looking at the menu. She said "oh well we're closed due to having a large catering order." So hold up. You're not closed for a "minute" you're closed all day because you can't handle doing your job and a large order? But didn't lock the door and didn't put that on the sign. This tells me your boss probably had no idea this was happening and if they did well then I guess they don't want to stay in business long. Shame too I was excited to try this place but if they can't get their stuff together and be honest and transparent. Not sure I will return. read more

Tropical Smoothie Cafe - Zoom in of sign - Juice Bars & Smoothies Near Me - Glendale, Arizona

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They took care of the online orders that had just came in instead of the people in store it too 20 mins just to order that's insane for 1 smoothie the smoothie was mid the service sucked and overall just a bad experience read more

I was recently in the area and ended up eating here twice during my stay. Finding healthy food (sometimes even any food prominently featuring produce) on a trip can be difficult. I was so happy to find a place where I could get a green smoothie with no added sugar -- that would be the Detox Island Green, for those interested. Both times, I took advantage of their deal offering a discounted smoothie when purchasing a food item. The food was always hot and freshly made, and service was very efficient. The restaurant was clean and uncrowded as well. read more

Low ratings are not surprising. The staff is incredibly rude and unwelcoming all the stools are up as if the place is closed might as well just throw your money down Drain with employees like that the food is decent and the concept is great, but the people are horrible and destroying the whole company get rid of thicc bad attitude latinas they even sampled my smoothie in little cups before i got it read more

I'm not sure why this location has bad reviews but I walked in and my smoothie was ready. Back home, we do not have the pick up section so I didn't look there before asking. A young lady was nice about showing me where my order was. My kid was offered an edible straw too. The location was clean and it wasn't busy at all. read more

I wanted to try this place out because my friend mentioned it before. Went to this location last week and it was okay. We ordered two açaí bowls and it took a while. We were the only two people there... and I ordered coconut flakes on mine and I did t receive any. So I went back up and asked if they could give me some snice I asked for that modification when I ordered. The place is trendy and vibrant with the tropical colors that's around the lobby. Overall, it's an okay place. read more

Tropical Smoothie Cafe - Yogurt açai bowl - Juice Bars & Smoothies Near Me - Glendale, Arizona

They have the yummiest PB Bowls + Smoothies. Love coming here when we're in town for work. This has become a staple in our family.

No greet, no eye contact nothing as I walked in. If I could give zero stars I would, walking in at 8:30pm & basically being closed is ridiculous & to top it off suddenly being "out of" everything I was deciding to order was not a coincidence. Will continue going to the original location on Bell, always greeted and never have had an issue read more

I received great customer service from Jaylan and Paris. The place was clean and the smoothies were DELICIOUS! I definitely recommend coming in! read more

We were traveling through Arizona and stopped for a smoothie. There were no other customers in the store at the time. We were greeted rudely by one of the employees. We were told that they could not help us for at least 20 minutes because they were backed up with online orders. The manner in which she addressed us was curt and disrespectful. We've had to wait for orders in other venues, but have never been treated so rudely. In the future, I hope that management can address the importance of customer service with their employees. I'm sad to say that today's experience was not a positive reflection on their business. read more

This place is delicious! Definitely would come again, great customer service. The staff is amazing and the place is clean.

There have been a few scenarios where I have had the worst possible customer service experience with this location due to staff and the level of service provided. Today, I witnessed the staff members being combative and rude towards feedback shared from a prior occasion as opposed to respectfully accepting or approaching the feedback provided. I have never been mistreated like that before, nor will I allow for these staff members to silence my voiced opinions/concerns. I really do hope management reviews or analyzes their surveillance to cross reference my feedback shared today to prevent for future repeated issues. If I could give 0 stars today I would. read more

I really like the food here and the smoothies but the service is always really bad and you can tell the people hate their job i recommend their food but don't expect good service read more

Smoothies were awful and service was even worse. Yes, they were busy when we went in, but it shouldn't have taken 20+ minutes to get two drinks when the first came out within minutes and the server just walked off to fill bags with napkins. Definitely won't be back read more

currently 20 weeks pregnant and after a 7hr drive (were traveling across the country) we made our first stop in phoenix, all i was craving was a light dinner so i went in to get a smoothie and a wrap, there was one person working and she welcomed me with a horrible attitude but I told her to take her time since i wasnt in a rush. When she went to take my order i started with food, she immediately proceeded to tell me they werent serving food anymore (it was 7pm and the store closed at 9pm) so i ordered two smoothies and i got in the car, but as im explaining to my husband why i didnt get food we see people coming out with pick up orders, so my husband told me to place an order online and see if they accepted it... 5 mins later my online food order was ready so to the worker that denied a customer food because she was to lazy to make it, i really hope you never have to experience craving something while pregnant and not being able to get it :) wanted to go back for breakfast tomorrow before we hit the road but safe to say ill be going to a different location, guess yall dont need the buisness if your turning away customers? read more

Just ordered from this place before I had work made an online order at 9:20 and I was told to get there at 9:36 so when I got to the place I had no problem waiting I told the lady at the register I am waiting for an online order and she told me it was gonna be a little bit so that was fine and took a seat and I was waiting for her to call my name and more and more people start to walk in and everyone else's name is getting called but mine so 30 minutes have passed and I'm trying to figure out what's going on with my order and she still hasn't called my name so I get up and start walking on the register and it looks like she just put my food to the side and she never called my name so I wasted 30 minutes there Just sitting and waiting while everyone else got their food it's kind of made me sad because I was already so hungry and I am a very patient person and I just really didn't like how no one acknowledge me in the situation, but everybody else was acknowledged:( Everything on the menu did look good, but I really hope this doesn't happen again. read more

the smoothies are good, but the service is absolutely horrible. just attitude and no respect. takes 10 mins to make 1 smoothie with no one in the store. very slow. i've been here a few times and have given it many chances. but the night crew is just not nice and act like they hate their life and the customers. will not be coming back. it's always three younger girls i see that are the rudest and one guy. the management also sucks.. read more