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    Tropical Optical

    1.6 (8 reviews)
    Closed Closed

    Services - Tropical Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    7 months ago

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    7 months ago

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    10 months ago

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    4 years ago

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    6 years ago

    Staff isn't very helping more into their phones. Dont call back when your expecting to. When you call them they seem bothered.

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    MyEyeDr

    MyEyeDr

    2.5(57 reviews)
    2.7 mi
    $$$

    This place is so pathetic. I took my eyeglasses to get a prescription, and I could sense the…read morenegative energy as soon as I walked in--they were not interested in helping me. They instantly gave me the runaround, claiming they couldn't put lenses in the frame because it didn't have a screw. I went to BIG OPTICAL OAKPARK afterward, and they easily popped out the lenses and put them back in, taking care of my needs with ease. I was very happy to give them my business. They also have such a wide variety of cool frames that are out of this world. This will be my favorite store from now on. After being a customer at My Eye Dr. for so many years, I will not be returning. How can you be an eyewear professional and have no idea what you're talking about, making excuses about a metal frame, etc.

    I had an appointment a few weeks ago. One thing that aggravates me is when I have a scheduled…read moreappointment and the provider runs late/runs over and no one says anything. After 15 minutes, a young lady walked up to the front and said to come to the back to start the pre-exam, whatever that was. I asked how long would I have to wait for the actual exam and she said about 15-20 minutes. I said, "No, thank you, I'll have to reschedule". I rescheduled for March 11th, but after reading the reviews, I think I'll cancel altogether. What's interesting is someone from their staff is reading and responding to these reviews, but no attempts are being made to rectify the issues, as they keep getting poor reviews. I hate this because this was a neighborhood retailer I wanted to support. Two stars because they have a nice selection of frames.

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    Visionworks

    Visionworks

    3.0(41 reviews)
    1.2 mi
    $$$

    Definitely won't be coming back the rolling your eyes at me because I said you didn't say that part…read moreof course I'm not gonna understand you!. You throwing numbers at me but not without explaining that's with my insurance !so I had made an appointment with Pearl vision I canceled it and made one with vision works and I told my Insurance was hold because I had a appointment with pearl vision fine no big deal. She said she will call my insurance cool what got me upset was she started talking how much it would be without mentioning that's with my insurance what I would have to pay that my insurance doesn't cover. So I said no I don't want to pay that's why I have insurance because I'm thinking she telling what I would pay because my insurance is lock. She said your not understanding me. And I said well you didn't mention that part that that's what was with my insurance and that's when she rolled her eyes. I didn't yell at her. I didn't say it with a nasty attitude. I was just like confused like this is once a year an appointment. She wasn't being clear about information and her coworker was no help when I came in the girl that rolled her eyes at me was on the phone that's fine. When she got off the phone with me yeah she was polite. Then coworker came out and straight up Said you have an appointment like hold on that's not how you approach your customer. Try hello welcome ! I felt her negative vibe from a mile away and then while and fake smile ! Please get who liked their job and keep their personal issues at home and don't brush them off and customers.

    My sister had the absolute worst experience at Vision Works. She sent out her Prada frames (worth…read moreof $530) for prescription lenses (worth of $230), and they completely LOST them. According to them they are not responsive for the frames after they sent them out, however when she asked for proof that the frames did in fact get sent out in the first place they weren't able to give me or show me proof. She was told they can only show her a picture of the frame along with other pairs of glasses being shipped out but no actual tracking number or anything. I don't know but for a big company I find it hard to believe they can't track items. We believe someone from their staff stole them, I don't believe they sent the frame out in the first place. To make matters worse, the staff seemed completely uninterested in resolving the issue. Staff is rude and dismissive. Their only solution was to refund my sister what she paid for prescription lenses. This experience has completely soured my opinion of Vision Works. Not only did they lose a pair of designer glasses, but the way they handled the situation was a disgrace. I will never return to this store, and I strongly advise others to avoid it as well.

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    Tropical Optical - opticians - Updated June 2026

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