We own commercial-grade Hoshizaki refrigerators at our firm and two of the three went out in the same day, leaving us to find a repairman ASAP. After several calls to other businesses, we were referred by a local shop to Tropic Air. Natasha was pleasant and professional to speak with, she gave us a same day option with a 3 hour window to have a Technician come out, whereas other companies stated 7-10 business days for the same request. Jacob showed up as our Tech and he was nothing less of professional, personable, communicative, informative and transparent. Our units were not easy to hook gauges up to and take apart, but he did it! He had his work cut out for him and he did the job well! Lastly, I would like to point out Tropic Air had better pricing than we were quoted with other companies as well. Thank you all! read more