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Lee's Summit Appliance Repair

1.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Lee's Summit Appliance Repair

Appliance repair

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Mr. Appliance of Lee's Summit and Raymore

Mr. Appliance of Lee's Summit and Raymore

(3 reviews)

We scheduled a service appointment for our malfunctioning washer after performing preliminary…read moretroubleshooting ourselves and seeking confirmation of the issue. The technician confirmed a diagnosis and identified a part that he stated needed replacement. However, the repair estimate provided was significantly higher than anticipated. After we indicated that we needed to discuss the cost with our father, the price was reduced, though it remained quite expensive. Given the high quote, we chose to purchase the recommended part independently at a lower cost. Unfortunately, after installing the part, we discovered that it did not resolve the problem and was not the underlying issue. As a result, we incurred $120 in diagnostic fees and $150 for an unnecessary part. Due to the time lost and difficulty obtaining the correct part elsewhere, we ultimately had to purchase a new washer. We subsequently contacted the company to request a refund of the diagnostic fee, given that the diagnosis proved to be incorrect. Our request was denied, and we were told that the replaced part could have contributed to the issue or were provided other explanations. This was a lengthy and frustrating experience that resulted in significant unnecessary expense. We encourage others to proceed with caution when considering their services.

We were having defrosting issues with our refrigerator and the technician (Don) came out and…read moredefrosted it and said if we have more issues to call him back. We had to defrost it every 2 weeks after that and made another appointment. The same technician came came looked at it and told us that, that brand fridge was no longer made. He told us the situation and was straight forward with us about repairs and future issues. We appreciated the honesty he told us and we were able to make the right decision. Any future issues we have, we will be calling this company again. Very satisfied with service. Thank you so much!!

Arrowhead Appliance Repair

Arrowhead Appliance Repair

(9 reviews)

I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

Lee's Summit Appliance Repair - homeappliancerepair - Updated May 2026

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