I would steer clear of this business. They advertised and took my $'s for a discontinued product, sent a lesser quality model as a replacement (without ever calling or emailing me telling me of the situation), and have done nothing but give me the run-around for three weeks regarding a return, partial refund to keep the lures, etc. They should have never taken my transaction knowing that they couldn't provide what I ordered. The owner has been evasive and misleading...saying he can't find a record of my order. Very unprofessional. Terrible way to do business to be so sneaky and shady. You've been warned. 4/2/17
***I received partial refund today, a day after the above post. I'm glad that at least that happened and that the owner finally followed through on what he said he would do. However, it still does not explain why a business accepts funds for a discontinued product and then ships something else entirely knowing it's not what the customer ordered. We're talking $30.00 here...not the end of the world. But when buying fishing lures for $15.00 each I'm doing it for a reason; I want something specific and the principal of the matter stuck in my craw. For a high-end fishing lure company this should be a no-brainer and the policy (the owner stated as much) of just shipping 'something close in your case' is b.s. Call the customer, say the product is discontinued, suggest an alternative, or a refund. That's not asking much. 4/3/17 read more