I don't give a lot of one star reviews, but the customer service I received today was absolutely…read moreatrocious. Came here today around 11:30am, where many people were shopping around for gifts. I had my eye on a nice glass box they had for a while and decided to purchase it. At the time, two other girls were just shopping around, and only one staff was available, I believe the name of the saleswoman was Sahar (on the receipt it had this name). I let her know I wanted to purchase this for my friend for her birthday and I wanted to write just her name on it (prior to coming into the store), but asked Sahar what other recommendations she had. Sahar kindly flipped through the book and pointed a few quotes to me, which I wanted to do initially, but then thought about it more and knowing my friend for so long, she would probably like just her name on it. She also let me know if I purchased two items, the second one will have a deal (cause they're doing a special right now). I thanked Sahar for the book, and said I probably just want to stick with writing her name, which Sahar's facial expression changed suddenly and told me that just writing the name isn't good enough cause it's not as "nice" to just do a blank name. She told me, I should at least write a "Happy Birthday"engraved on it. In my mind I didn't want to do that, because I personally would like it more with just my name. Basically, I felt very uncomfortable with Sahar's service and it later clicked on to me, it was because of commission and since they charge per word, it makes a difference. Stood there a little more to think about it and the shop was busy too. I told my father who came in a bit later what happened and he called Sahar, which she was helping other customers for. I told her I really only wanted my friend's name on it, and she didn't greet me very nicely at all like I was making the worst mistake of my life. Later, at the cash register, I apologized to her for my dad for calling her over while she was busy and without a smile, she said it was okay finished my order. I guess my business is not worthy for her. Also, I just realized, I was not asked where I wanted to engrave the name and will probably have to call in or wait tomorrow to see. Currently, I really want to send the business owner an email for a proper explaination on this. I'm a quiet person and I don't like speaking in person, but I have a bigger voice online. In addition, I really wanted to purchase a second item, or if they made this one really pretty, I would have considered coming here for future gifts, but I no loner want to come back and did not buy a second item today even if there was a special for the second item. For all other yelpers, hoping if you shop here, better service will be received. UPDATE: The box I got turned out pretty nice and thankfully where I hoped it would be, so the quality of their products is pretty good if anyone is looking for engraved items!

Service is terrible. Me and my friends came on Tuesday night to order chopping board to be…read moreengraved. The lady wasn't specify the size and the place to be engraved, so a few minutes after we walked from the store, we returned and came back to give the specific detail (They really seems not to care). So the lady said it will be in large size and we agree that it's going to be engraved from left to center on the bottom left. The next day I got a phone call 9.30am, checking the spelling of what I wrote, because another lady who was going to do the engrave for my item, cannot differentiate a "T" and "F" , even though clearly, the F will consist of 2 lines. Ok fine. I picked up in the evening to find out that the engrave words are on the bottom center to right and it was so small. It was something not apparent and not what I was expecting, considering that I paid $66 for a chopping board. I was very disappointed. Funny thing is that the lady was persistent that she followed the order written on the note from her co-worker and then showed it to me that it clearly said "left to center". Not even a single apology, she just said "Ups" (realizing her mistake) and another lady offered me 20% coupon for my dissatisfaction for my next purchase. (I won't even come back after this). They are not trustworthy to offer an extra care of what the customer's requested and expecting.

I Can Laser provider quality and quick work on a few Christmas presents I ordered. Mufit was…read moreextremely helpful, patient and very professional!! I required various fonts on several basketballs and he delivered better than expected! Will most definitely recommend!!!

From the owner: I CAN Laser specializes in personalization; from laser engraving single items and bulk orders to…read morecorporate branding especially for promotional merchandise. By combining the highest quality laser processes with creativity, we produce unique products with the perfect end and best satisfactory results each time. Our work range, from a single project to subcontract services, serving with high-quality laser engraving and cutting services to large companies, educational institutions, and individuals.

Family owned with speedy service. The staff here are very attentive to detail and my logos and…read moreinitials engraved on products turned out very nice! I would reccomend this place if you're looking for experienced engravers for small or large gift items.

From the owner: Laser Cutting $ Engraving for GTA. We work on any design in wood, veneer, acrylic, leather, fabric,…read morefelt, glass, plastic, cork, card stock and more. Call today for a free quote: 647-873-6083 and schedule to visit our Scarborough studio.

If only there were zero stars. Never, have I felt So disrespected attempting to be provided a…read moreservice. We called in initially to get a quote and the quote was for $10 when we arrived the owner said it was actually $20. As we explained to him that we had previously called, he gave us a tremendous amount of attitude and closed the prototype book in our faces. He told us to call him when we "figure out if we're doing this" and walked away from us to the other side of the kiosk and crossed him arms.

They did an excellent job engraving steel water bottles I brought to them. Usually able to engrave…read moreon the spot in less than an hour.

So. I ordered a wallet that was customized with initials. It seems as though we placed the order…read moreaccidentally twice and was now stuck with a very expensive wallet with initals in it. I thought of a friends name to give the wallet too with the letters already hear stamped in wallet. Long story short...imperial engraving did the fix for me. it turned out AMAZING. Not only were they priced fantastic, they were quick and friendly and great. And had it done the same day!!! I would recommend these guys any day! Ask for Dave...he's great!

I needed to get some glass etched, and they were able to do it for me in a day. Reasonable price…read more Very friendly staff, with a good sense of humour. After I dropped off the decanter I wanted engraved, I had a mini panic that they would engrave the wrong initials. When I went back to pick it up, and told them of my concern, they played with me a bit and tried to make me believe they'd done the wrong initials. Fairly convenient (close to downtown, and they have free parking!). I'll return here for other engraving needs.

I had a very last minute idea of creating an Oscar-like trophy as a Christmas gift for my Dad - a…read moreman who has everything. He's been a budding film maker for the past few years and this seemed like the perfect gift. The service and turnaround were amazing and this gift put a huge smile on my Dad's face. Thank you SO MUCH for the great customer service! I'd highly recommend Agincourt Trophy again and again - I'd first used them years ago for some athletic plaques and appreciate that the great service is still there. Thanks!!

This place was great for a plaque I needed asap ! Price was a lot less then I expected it to be as…read morewell ! Would recommend anyone go here for any engraving needs,