The nice guy explained things well and was friendly. Same with the technician! Even calling the…read moreoffice the one time I had a question the person I spoke with was so friendly! Haven't had any issue since the first time they came to my home. It's been so nice knowing I can count on thunder.

We have used Thunder Pest Control for the last year and have been very pleased with their service…read more Our technician is always very professional and does an awesome job. Great value for the service provided.

Best extermination company, EVER! Tony is professional, friendly, personable but more importantly…read morehe is fair with his pricing and he's literally the BEST exterminator we've EVER used! If you want your job done right, call Tony today....

Tony was great he came out for an assessment and took about an hour explaining what was going on…read morewith termite infestation and gave a very reasonable quote for moving forward.

We have used Western Pest Control for three years. They always start by asking if we have any…read morespecific problems or needs. They do a great job, and we have not had any problems.

I was pleased with this company. I had a death smell in the closet wall and evidence of a mouse…read moreinfestation in the attic. The company got rid of the smell, trapped four mice, rechecked the traps and removed them. Great communication. Always on time. I'd recommend any time, and already have, and would use again.

Very professional & prompt service. I would recommend them to anyone needing their property treated…read morefor pests. They show up when they say they will & are on time.

I recently was made aware that my house had a small termite situation. This was not good news & I…read morewas very anxious about it at first. As you can imagine, I'm thinking worst case scenario & my house was going to fall apart at any moment. After asking around & getting some friend referrals, I contacted Strike 3 Pest Control. They were extremely friendly over the phone & offered to do a free in-home estimate. Strike 3 was able to come by fairly quickly. Their technician did a full inspection that took about an hour and provide us with a quote right away. He was also kind enough to throw in a full house treatment for the inside & outside. Luckily, I was told that the termites had more than likely not done any significant damage and this was actually extremely common in our area. We did get a second opinion from another reputable company, but they happened to be several hundred dollars more expensive & didn't give us much confidence with their level of knowledge. Strike 3 was able to schedule an appointment for about 1 week out. The work was performed over a two day period. The men that came onsite to do the work were very friendly, professional & worked quickly. They actually had to drill holes about every foot or so along the garage walls & around the back concrete deck. They filled each hole back in with concrete. There were several very small holes drilled inside where our drywall was. They also filled those drywall holes. We just need to paint over them again. Not a big deal. They were careful to vacuum up any debris that was left. I literally did not have to do any cleanup once they were completed. Overall, I was very satisfied with their work. I wasn't wild about the cost of it, but it really is a lot of work. I will more than likely use them in the future for any standard bug spraying. Since they did the treatment a week ago, we haven't seen a single live bug in or around the house. The termite work has a 5-year warranty.

We recently discovered termite damage to our oak wood flooring in our living room. The receptionist…read morewas kind and helpful. The owner came out within a day or two and gave us a quote. Mr. Tim Britt is a really nice person, been in the business for years and was extremely thorough. the quote was VERY reasonable. Within a few days the OTS crew of 3 super nice guys came out, drilled all around the house and inside where the damage was. They were courteous and friendly and did a great job.

I called your company today to have a technician come to my property to assist with a rodent…read moreinspection and I was treated very rudely by your receptionist who had issues understanding the annual plan I signed up for in Aug 2022 due to the lack of notes provided by your technician. The previous technician came out to service for ants and I was so impressed with his service that I asked if he could sign me up for continued treatment. I noticed a blk box outside and was very concerned about mice. He filled the box with bait and laid sticky traps in my vents and between cabinets in my kitchen. I called today because two mice were on the trap in the kitchen and I wanted someone to come out immediately. The receptionist begin to tell me that my service wasn't covered by the apt complex... when I advised I opted for additional service after the initial treatment then she advised me that the sticky traps were not laid by your technician so your company couldn't service that part. When I advised they were, then she advised that she couldn't confirm that as no notes were on file and since the technician didn't write in depth notes then she couldn't have that service added in the quarterly service. I asked to speak to your office manager to explain the situation, who rudely cut me off as I was explaining what the last technician did and what services I was needing... and when I asked her why she would not let me speak she stated "I want to move the conversation forward because I know what you want" When I advised her that would not be considered good customer service, she advised she felt we needed to speed up the conversation... And my question to her was: "Why?.." - what could be more pressing then helping a customer figure out how to resolve a problem and set them up for continual quarterly service? I asked to speak to the owner and was advised: He doesn't speak with customers and there was no direct way to contact him. I believe this is very poor customer service for people who are calling your company as a preferred provider and choosing you, over many, to service their homes. Customers who are utilizing their hard earned funds to maintain a professional relationship between your company and their needs should not be treated as unwanted burdens. I do not mind spending funds in the treatment of my home but I would prefer to spend my funds with a company that does not have a problem speaking to me in a professional manner. I hope this problem is solved before you lose more customers. And I was advised by the same office manager there was no way to contact the owner to voice my opinion which is why I'm providing it on FB. Have a good day.

I spoke with Kathy yesterday and today Keith came and solved our problem. He knew what and how to…read moretake care of it. Very professional and clean

I hired the bug guy to come to my home to do a general pest control treatment on May 14, 2019,…read morewhich cost me $159.00. Less that 3 weeks later I started noticing live bugs inside my home. I waited a couple weeks while out of town to see if the treatment might take a while to kick in. Over the next couple weeks I noticed an increasing amount of a particular type of insect, so I called the company to get a re-treatment. I was contacted by Mark the company owner who was very strident and disrespectful, offering a re-treatment after an additional $90.00 fee. I was very disappointed that I was not offered a re-treatment as a courtesy. The topper is that mark hung up on me. I would not ever refer this company to any person, as customer service and quality of treatment are not important to them.

The local wasps seem to love the dormers on top of my roof (just out of my reach), and I didn't…read morewant to pay for a contract with a pest control company to get rid of them. I did some research, gathered some quotes, and then I received a personal recommendation from a friend to check out Southern Pest Control. Andrew was responsive, professional, friendly, and extremely punctual. Not only did he take care of my wasp nests, he sprayed the inside of my house and beat the other quotes I had gathered. I will definitely be using them again for any future pest control needs.

Andrew is truly a professional. I have used his services…read morefor a couple of years and not one single unwanted friend in my house. Highly recommend this company.

Great company to use for any issues! They are always so kind and easy to work with. Will continue…read moreto use moving forward.

Missed termites on real estate inspection, then was rude when called back out. Said the damage…read morewasn't termites, but ants. Report said no wood destroying insects. Additionally, had video of the the termites for them. Can't even find them on google reviews. Lady on the phone was nice, older gentleman that came out was very rude.