Our car broke down, so we turned to Enterprise. She has a driver's license, and I have a credit…read morecard, but they won't rent to us because the license and credit card name don't match. What's the difference, as long as there is a credit card and a driver's license? So, ZERO Stars. Left us without transportation, with half a day wasted, and we had to take a cab back from their office. Never Again.

I like entering a car rental office and be greeted by friendly staff who serve you very quickly and…read moreprofessionally. It's a pleasure renting at Enterprise on Hanwell Road.

As far as auto shops go, these guys are top rate. For example, I had a problem with lights coming…read moreon randomly. They spent FOUR HOURS looking over the electrical system before confirming that the issue was with the body control module (something that only the dealer has access to). Only charged me for ONE hour of labour. They will also do MVIs and provide a list of what needs fixing, and allow you to do the work yourself - even providing help tracking down parts! In short, they are fantastic and I cannot recommend them enough.

No pressure sales. Very friendly and knowledgeable staff. Great inventory of import and sports cars…read morefor car enthusiasts. Highly recommend. I will be a return customer.

Nothing world class about this business...had work done part was under warranty it failed within…read morethe km limit and time frame. Asked to have it replaced as 2 other shops confirmed it was indeed the part in question that was faulty. World class said no it was not the warranty part was now an oil leak lol ...just made that up on the fly no oil leak code no oil residue no evidence of such by other 2 shops either. Wtold class refused repair or warranty replacement of part. Got the work done by York Auto and is good now had kept part to return to world class for refund and told I could return it myself and get another part. no refund...run from this place don't walk. Emailed owner many times back and forth no care to resolve issue after paying thousands would not cover a warranty part for few hundred. very dishonest. Report to BBB. Cindy Connolly

The most vicious slum landlords I have ever suffered through. I have had to get the police…read moreinvolved..I pay 700.00 for a room...I live at Chatham hall Fredericton NB..I pity all of their tenants.the manager, stole my belongings.put rat poison in my room with out permission...I needed up at the hospital....my name is Diana Lynn smith.i a published author

Gabe was outstanding! He took the time to answer all my questions and made me feel confident in my…read morechoice.

I purchased a vehicle from Steele Hyundai Fredericton in August 2022. While the sales process was…read moreacceptable, the after-sales service has been extremely poor and consistently unreliable. From the beginning, commitments were not respected. The vehicle was left for two weeks for inspection and cleaning, yet nothing was completed until the last minute, and it was returned in poor condition with dirt and food residue still inside. Winter tires were included in the deal, but after months of follow-ups, I was only offered used tires. Within the first month, several issues appeared. A noise and vibration were handled by simply removing a part and placing it in the trunk. More seriously, the driver's door opened on its own while driving on the highway. This major safety issue required numerous appointments, contradictory explanations, unnecessary referrals to another dealership that does not service Hyundai vehicles, and nearly nine months to resolve. In 2023, an engine oil leak occurred. The vehicle remained in the shop for weeks. Upon pickup, a rag was left in the engine bay, oil was present on the exterior and interior, and the leak was still active. I was later told the wrong component had been repaired, requiring another extended stay. The vehicle was not properly cleaned, and after the repair the battery was completely dead and had to be replaced shortly afterward. Following that work, a vibration developed through the brake and accelerator pedals. At one confirmed appointment, the vehicle was kept all day only for me to be told it was not the correct appointment date. In February 2026, I returned for the unresolved vibration, a coolant loss issue with no visible leak, and clear coat peeling. I was informed the clear coat was not covered because the paint itself was not peeling, and that diagnostics for the other issues would cost a minimum of $750 plus tax unless covered by the extended warranty -- without any clear explanation of what the warranty covered. I was effectively asked to accept the financial risk or leave. Communication throughout this experience was poor, scheduling was unreliable, and staff were often dismissive. Management acknowledged that constant staff turnover was an ongoing issue and unlikely to improve. After years of patience, lost workdays, and countless wasted hours, I cannot recommend this dealership. This review is shared to warn other customers and allow them to make an informed decision.