The shop has great prices, a solid selection of Pokémon and sports cards, and plenty of…read moreaccessories. Unfortunately, my customer service experience left a lot to be desired. When selling ETBs, to get a vibe how they would treat me as i just moved too town and its my closest local shop. I was initially offered around 60% 65% of market value on 151 ect. ect. which was disappointing. During another transaction, I asked about a dollar card and took time to do my own research. The employee assisting me rolled his eyes and made the interaction feel uncomfortable and dismissive. Even commenting "oh your price matching now." I countered with "no im not that was just my research" was saying i gave in for no drama handed over 3$. He then doubles down with change for the card i don't know he felt shame or just system said differently which im sure it did. Customers should never feel disrespected for asking questions or verifying values. As an adult now, I chose not to make a scene, but if that same attitude had been directed toward a child, a young collector, or a female customer, I absolutely would have spoken up even acted accordingly. This is a Pokémon and sports card shop--a place that should encourage collectors of all ages and experience levels. A little patience, kindness, and respect go a long way. The products and prices are ok, but the customer service and overall attitude need improvement. After much consideration will not be returning even tho i was due for 5% and 10% discount ‍ & thats alright never give in too bad business or bad people & never support them.! Please due your diligence.

Top tier pricing and environment…read more I've pulled two case hits from retail boxes they sell, they do not gouge on pricing

Yeah this place is legit. The owner is super helpful and friendly. I could order stuff online and…read moreit might be a little cheaper but his service is well worth the extra buck or two. Great service trumps cheap prices. Hopefully he gets to open his new shop with a track! That would be awesome!

From the owner: Remote Control Cars Trucks Helicopters Parts Accessories and service and repairsread more

I have been using hobby town for 20 years. Remote control, cars, remote, control, helicopters,…read moreairplanes, and other products that they have. They're always very kind and very helpful. Would recommend hobby town USA.

Great selection helpful staff who tried to help me find parts for my car(although they didn't have…read moremy brand parts/mostly carried Traxxas)

They have a variety of decorations and lots of things for any protect you might want to do…read more We were looking for some fall decorations. One of my favorite seasons. Their prices were 40% off on most of the fall season decorations. The store is huge so if you have time I recommend to see everything they have. You could come up with a lot of ideas for new projects. I love this store. Once we had our items picked we went to the cashier. It was pretty fast. It was a very good visit. Highly recommend.

Product was good, cashier was a very rude guy. We were so kind and politely asking questions and…read morebeing so brushed off.

They are trying really hard to remove all the bad reviews of them mistreating people. Don't shop…read morehere. Bad prices, bad people. Bad selection and TERRIBLE service. They treat people horribly and expect to get away with it

Swung by and found a solid mix here, ok prices overall, with plenty of slabs and a decent amount of…read morePokémon bulk. They've also got lots of Magic, DBZ, and other cards if you're into different games. A Smash tournament was just starting while I was there, and the patrons were really friendly, which gave the place a fun community feel. Worth checking out if you like variety and a lively shop vibe.

Good selection of anime posters they should sells Japanese skincare but all anime merchandise is…read moreoverpriced

Honestly as far as selection and item this place has. It's a sick wonder land especially if you…read morelike cost play swords or real ones I think there mystery box is so worth it you can't lose with anything you land on it's great on the people that go for it!

Recently called ahead to inquire about a card, since I live out of town and didn't want to take a…read moretrip in vain. Gave the employee the exact description of the card. They took time to look it up and gave me a price. I got with my wife and had her go purchase since I was unable to go due to work. Long story short , they claimed that price given over the phone was for a different card and that I had given the wrong description ( gave the exact description for the card) agreed to meet at a certain price for the inconvenience but then changed their mind. Ultimately they decided to choose greed over owning up to their mistake and providing good customer service. Do not recommend. P.S my wife felt she was treated poorly because she was female and didn't have a lot of knowledge of the product.

Chatted with Gauge while shopping here. Super knowledgeable and easy to talk to. I grabbed some One…read morePiece packs at a fair price and he even threw in some free bulk, which was a nice surprise. There's also a ton of bulk to sift through if you like digging for treasures. On top of that, the other patrons were really friendly, which adds to the welcoming vibe. Lots of sealed product, lots of singles, and fair prices, definitely a shop worth checking out.