This Body Shop is the best in the area. The owner's professionalism with the customers is a top…read morepriority! The repair work done on the vehicles is outstanding from the body work to the painting; and then they go above and beyond with detailing before it leaves the shop! Dedication and pride is what this shop is all about!!!

This is hands down the BEST auto shop I have ever been too. My car looks absolutely fantastic, and…read morethey even detailed the inside of my car!! I was scheduled to get my car back on the 4th and it was ready 2 days earlier. I will only go here from now on

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

Look I'll admit it. Mark has pulled my bacon out of the fire for over 10 years at least. But today…read morehe outdid himself. I recently moved to Ohio and came back to visit my ailing sister and see my grandchild. I had an issue with a loose frontend panel and needed my headlight replaced if not repaired. Mark Kobierecki dropped the project he was working. Pulled my car into his garage and replaced the headlights. No easy task for him and his employee and reinforced the side panel. Took 15 minutes of his time. He didn't ask for a penny. Well he got 2000 of them anyway. What a prince of guy!!!!

Great service at fair price. Mark does great work and an all around good guy. Have brought in cars…read moreof all shapes an sizes and mishaps. All flawlessly repaired.

Great work, honest and price is good! Totally suggest using him when you have car issuesread more

Great customer service and he did a fantastic job fixing my car after hitting a deer.read more

They repaired my Mom's car not long ago and I noticed the quarter panel was loose. I brought it in…read moreand they fixed it IMMEDIATELY on the spot! That is awesome! The folks here are fantastic and friendly! Bean - the shop dog is adorable and so sweet. Played with her while I waited. How fun!

Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

Mr Jerry Hill is very good at what he does, he takes the time to get your car perfect…read more Just don't talk about politics... lol

I have been a customer of Southside Service and Collision for as long as they have been in…read morebusiness. They are dependable, knowledgeable and hard working. I recommend them to anyone I know who needs their car repaired.