It was my first time buying insurance on my own and the experience was great! The staff was really…read moresupportive and knowledgeable. They went through the whole process with me and then were very friendly and patient when I had some follow up questions.

If I could leave lower than one star I would. They lie, tell you they're going to fix something…read morethen find an excuse not to. Would never ever use Geico as an insurance.

I closed on a home in September and I went through GEICO and Jjeva Mweeruzi for a home policy twice…read morenow and I cannot be happier with the professionalism, responsiveness, and the value preposition that I received from my transaction! The fact that GEICO underwrites their own policies in-house was so crucial because for consumers like me, it helped me save quite substantially for the same, if not, better policy compared to other insurance companies. I shopped around for the best rate and Jjeva and GEICO gave me the best rate! Very happy client =)

My name is Regina Campbell. I have been with State Farm for so many years. Thank you for the…read moreexceptional service all the time. I look forward in years to come. The rating is always 5 out of 5. Thank you, Campseeya21@yahoo.com.

Stephanie has the best customer service! We are loyal customers because of her. She was quick,…read moreefficient and handled all our needs with care. Thank you!

This is the first insurance broker I've worked with that actually went out of their way to save me…read moremoney on my policy. I worked with Saul, who called me when It was time to renew my auto insurance policy. I have been with Progressive forever, never questioned my rate since I do have a previous speeding ticket from a few years ago. But, he called me to let me know I could be saving about $60 a month by switching to Nationwide. He even got me a better deductible and coverage overall. Highly recommend Saul for his diligence and commitment for getting his people the best rate.

Sarah patton gave me 5 star excellent service for my insurance needs. she broker searched for 10…read morecompanies to find the lowest rate and premium company ! I highly recommend using her!

I have been with Allstate with this broker for many years now. I have been in business for 28 years…read moreand I have not had a company take care of me as they have at this office. Engel has gone above and beyond helping me to resolve an issue with my policy. Eventually it was all settled . Very pleased with service, followup and they work hard for their clients.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Alexandria. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Alexandria residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Alexandria today.

Great rate, experience and outstanding service! Special shoutout M.Gamez, Representative 5read more

Excelente servicio. Muy amable, muy clara en todo…read more Y ayuda a resolver las dudas Muy eficaz y rapido, no hacen esperar y estan pendiente de todo

I have been insured with Allstate-residential and car insurance- for thirty years and during this…read moreperiod George has been my agent. In all this time George has provided to me a wonderful support, advice, and taken care of my claims in no time, In one word: GREAT!!!

Thanks for your special help George Nalls your are a great insurance agent. Good job, keep it up…read more God bless you!!!!

I don't know about Springfield location. My WARNING! is about Progressive insurance all together. I…read morewas driving back in Feb/Mar 2023., a Rock/Pepple decided to fly up a smack my windshield. Not big crack more like a asterisk. We'll warm weather and a few weeks and I'm now staring at a 5"-6" crack. Went to schedule appointment for repair and Progressive is trying to pass the claim off to previous insurance. Stay away from progressive also ask the questions prior to choosing an insurance policy. Will they honor all claims, is the answer in writing. No one wants to honor their commitments. Only take your money now days. Buyer beware. We live in a time of all take no give society!

Worked with great adjusters , however your Roadside Assistance is HORRIBLE. Respond to me regarding…read moreincident on May 28, 2019. Should be 'escalated' to Upper Level management. Its 3 weeks later and no response, apology, nothing!!

I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.