R tattoo and art studio is now located in Jamestown California. This is where my husband recently went and NOW this will be the only location him and I go to. first off. Let's start by saying Troy is not just a tattoo artist he is phenomenal painter creating one of a kind art pieces displayed throughout his shop. Troy puts so much dedication, focus and heart into his piece which is clear as day to see in these photos of my husband's tattoo. With that being said he has now found two lifelong loyal customers. Also, let me just say the shop is absolutely beautiful! As soon as you walk in you feel at home and comfortable it's extremely family oriented, which makes me love it even more read more

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Troy is the best! He's the nicest guy and a great artist. My husband and I have gotten work done by him. Today, our daughter got her first tattoo. It was exactly what she wanted. She's very happy. Thanks again Troy! read more

Triple R Tattoo & Art Studio - Daughter's first tattoo - Tattoo Near Me - Pacifica, California

Scheduled 2 appointments and mixed up the times. When I show up early to the 1st appointment he became irate and yelled at me. This guy is a loose canon with anger issues. Beware. Not recommended. read more

I'm just in awe and grateful that Santos is one of the best talented artists and he's kind-hearted and open minded guy!! He loves his craft and I totally recommend him -- this is my 2nd tatt and I love how it came out it's perfect! I'm 65 yrs old and have been through a lot in my life-- dragon fly symbolizes truth of no matter if it has broken wing (my brokenness) it still manage to fly or I rise above any hurdles that I've been through read more

Triple R Tattoo & Art Studio - Tatt if dragon fly "still I rise" - Tattoo Near Me - Pacifica, California

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I wish I could give more stars!!! I immediately felt at ease when I entered the shop. Such a cool space. They have this gorgeous, custom floor with their logo displayed as you walk in... very well done... and they did it themselves! Just such a calming, relaxing environment. Well, I could go on and on about the modern yet somehow classically timeless decor, while also maintaining a level of sanitary conditions that would rival an operating room. Troy is passionate about his work, a perfectionist, and a man of great humility considering his massive talent. Both Troy and his beautiful wife Casey make you feel like you're coming home to see a life long friend, but are still very professional, thorough, and informative with their knowledge and wisdom of the industry. In summation: beautiful people! Great artistry! Won't go anywhere else! PS. The tattoo itself went so smoothly and so quickly, I actually fell asleep for the majority of it. I can't wait to begin working with them on my next piece. read more

Guess there good. To good for a ten minute line tattoo when both artist are chilling outside. Bot the place for quick stuff.. they know the schedule call ahead read more

Troy is a very talented artist!, He is a very kind and friendly soul!. He puts so much heart and soul into his work and really zones in to making sure your piece is exactly how you picture it!. He did my husband's best friend (rocky) and wow was I blown away! Exactly like the picture! Made us tear up. Troy and his lady are beautiful people! And highly recommend getting your work done by him!. read more

Triple R Tattoo & Art Studio - Animal portrait (Rocky) - Tattoo Near Me - Pacifica, California

Troy is a very skilled and kind person. I've known him for a while now and he is a straight up respectable guy. So when I wanted to get my tattoo done I knew where to go. Fair prices comfortable environment good conversation and even better work. Always work with your idea and advises what will be best. Very happy with the work he's done excited to get more! Thanks Troy read more

Triple R Tattoo & Art Studio - Tattoo Near Me - Pacifica, California

Troy is a real nice guy, full of wonderful stories. He did a tattoo on my upper right arm, the lines and shading are great! He took great care to make sure everything was clean too, I was genuinely impressed. Friends with tattoos were surprised at how nicely my tattoo healed. He did a great job and I'm going back to him for more. read more

I just had a tattoo yesterday! It was my first and the people there made the experience easy and fun. Daniel was my artist and he did a great job on the design I wanted. What impressed me is how clean the place is and how professional he is in handling his clients. They're not intimidating and his advices were very helpful. We came in with a design, a dragon and a jumpman (Jordan) symbol during the consultation.. He did a great job with the details and I get lots of compliments on it. Another huge plus is he didn't overcharge me. When you walk in the place you can see a huge wall of awards they received during tattoo competitions so you're instantly assured that you'll be in good hands. Definitely be coming back here for my next one. Great job Triple R! read more

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So I decided to get my first tattoo and alot of my friends told me this was the place to go. I walked in and was greeted by Casey and just got a very warming feeling. Shes asked me what kind of tattoo I was looking for and I told her. She then proceeded to tell me that her husband Troy does all of the tattoos. I met troy and went over what I wanted. He sketched it up and it looked great. I made my appointment and got a confirmation call the day of. I went in to get my tattoo and honestly it didn't hurt as bad as I thought. Troy is a very skilled tattoo artist. He has been doing this for many years. I was very satisfied with the artwork he had done for me. I will definitely be going back soon to get more work done. Thanks again read more

Triple R Tattoo & Art Studio - Myself and Troy. - Tattoo Near Me - Pacifica, California

This is my forever place for tats now! Todd did my tat and it is amazing! The staff are so friendly and welcoming and it's a very clean chill shop! I would recommend this place to anyone! Love love love! read more

Triple R Tattoo & Art Studio - Tat done by Todd! Loveeee my tat! - Tattoo Near Me - Pacifica, California

Just arrived here hoping to get a walk in tattoo, come to the door to realize no one is inside. Hours online for Tuesday said 12-8pm, why even have store hours if you aren't going to be there? read more

My friend and I flew out to SF to visit our old college roommate, we all decided to get little matching tattoos! We stumbled across this spot and we are soo thankful we did! Cowboy Troy made room in his schedule (was booked until August but since we were out of towners he fit us in early in the morning) as well as gave us a great price. Took time to do a GREAT job, tailored to our needs, and kept very clean! It's a cool little shop with amazing artwork too, 10/10 would recommend. You can tell he is very experienced. THANK YOU! read more

Triple R Tattoo & Art Studio - Tattoo Near Me - Pacifica, California

I honestly did not want to add a low-rating review on this place because almost everyone I know gets their tattoos done here, including myself (well, unfortunately not anymore). I was introduced to a really good artist here by a friend of mine. Im not going to mention any names; I just feel like I needed to share my two cents on what happened. The artist had previously done 3 of my pieces, including fixing one that was horribly done at what used to be Jerry's on 24th and Mission. My last tattoo with this artist was in July 2010 (I arrived at a CLOSED shop, on my scheduled appointment. I then called the artist's cell phone, and he told me that he was running late and needed to push it back an hour. He apologized, so I was fine with it. And because I got to kill time shopping at Tanforan Shops nearby.) 3 months later, my grandpa passed away. My brother and I decided to get tattoos together in memory of him. We had been arranging these two sessions with the artist at least a month before our appointment in November 2010. This was also to be my 18 year old brother's very first tattoo. On the scheduled date, we arrived about 15 mins late. We walked into the shop and immediately apologized to the artist...only to have him literally causing a scene and YELLING AT US, IN FRONT OF A SHOP FULL OF PEOPLE, for "wasting his time." He was extremely (and unusually) furious. He refused to do our tattoos, told us to "go find another artist," and then walked into his office, slamming the door behind him. We were in total shock of such behavior coming from an artist we had considered reliable. I know it was our mistake for running late...but how could a "professional" insult AND send away the same loyal customers that previously waited an hour for his own tardiness?! Indeed, we walked out of there feeling completely DISRESPECTED; (my brother eventually came back to have Jake, Troy's son, do his piece) I will never step foot into that shop again. 4 months later? Yes, I am still bitter. read more

Great customer service - amazing work by Aaron. Got us in same day created a BEAUTIFUL PIECE and stayed late just to be sure we were happy! Super clean and friendly area. read more

Triple R Tattoo & Art Studio - Tattoo Near Me - Pacifica, California

I had an absolutely horrible experience with Triple R Tattoo. I scheduled time with Troy to work on a tattoo idea. When I got to the shop Troy had an idea and started setting up for the tat. I had mixed feelings about the idea and eventually said I wanted to rethink. I scheduled a follow-up session with Troy to continue the creative process but when I got to the shop, Troy was unable to meet with me. No call or cancelation of the appointment, he just let me drive out there and said he could not meet. I scheduled another followup meeting with Troy and he did the exact same thing a second time. No cancelation but said he could not meet when I got to his shop. I ended up paying a $100 advance for about 10 minutes of Troy's time. What a rip. If you are ok with this guy taking 100% control of the creative process, than fine, Troy is your man. However, if you are looking for someone who you can collaborate with, then keep on looking. read more

This review is going to be updated quite often........ 1) Experience before the Tattoo 2) Consultation w/ Artwork (actual tattoo) 3) Visit again to have possible Half sleeve consultation I chose Triple R because of all the compliments I've heard about Troy and Joel (pronounced Jo-el) as well as how much the establishment is kid-oriented. I called on a Saturday after Noon and I was told by the Shop Manager, Julie, that she is the one who takes care of the scheduling of Troy and Joel. She informed me that Troy was taking by appointment only and that Joel would take walk-in's. I asked her that I would have my kids with me and she told me that they are more than welcome as long as they were well-behaved (I joked back saying that they were not Lil'Demons). Ended up being my kids were napping when we all pulled up to the shop so my wife stayed in the car while i entered to have my consultation with Joel. As I walk into the store, I see Joel working on a back piece while the persons kid was watching a movie on one of their TV's. I tell Joel what I'm looking to have done and he explains to me that he would be more than happy to work on it however, at this time, his appointments were scheduled several weeks ahead (completely understandable for a great ARTIST) ,but he wanted me to take my time and take a look at this portfolio w/o any rushing. Couple pages into his portfolio and my mind was made up that Joel was the ARTIST. My appointment was scheduled a couple of weeks w/ a side note that I'm can be flexible if there are any cancellations. I was just informed that a Friday slot opened and now i'm heading in......... INITIAL OVERALL REVIEW: Great Communication, Great understanding and patience. Actual Tattooing experience: (to be added).................08/08/08 Tattoo is completed and I must say I'm overwhelmed with the talent of Joel. I gave him the basic template idea of what I wanted (the Philippine sun and stars along with the Talibong sword). He took that idea and created this design which surpassed what I had envisioned (pics to follow). I have decided that he will be the one to do my half sleeve later this year. TRIPLE R TATTOO IS THE PLACE TO GO....... Recommendations: Call ahead - see if walk-ins is available bring in an idea of what you want be patient - don't rush something that's permanent Don't be afraid to ask and take advice - they are the EXPERTS UPDATE: 9/30/09 Over a year now since Jo'el did my arm piece and I'm still getting compliments on the detail and shading. Half sleeve is still wanted/needed and will be going to Joel to plan. Planning a session for wife to get cherry blossoms and japanese writing (pic to follow on Triple R Yelp account). read more

Triple R Tattoo & Art Studio - by Joel (picture taken day of completion 8/8/8) - Tattoo Near Me - Pacifica, California

One name....JOEL! He's the man!!! I had a horrible tattoo done about a month ago at a different shop that I had gotten work on before, but a different guy did it this time and it was ALL bad! He did some crooked ass stars on my chest and to top it off, the ink was bleeding and spreading inside my skin! It was a disaster!!! After hearing nothing but great things about Triple R, I decided to go in for a consultation. He looked at my tattoo and said he was able to work around it. He called over the shop owner, Troy, and when he saw my tattoo, he said "What did they do to you?!" Yeah, it was THAT bad! They set me up with an appointment and I was very happy with how they treated me. Long story short, I went in yesterday, and Joel did an AMAZING job on my tattoo! It looks NOTHING like what they had done to me at the other shop! He knew exactly what to do, and it looks great! I definitely recommend this shop! They are SUPER professional and they ALL know what they're doing! Thanks Joel!!! read more

To say the least me and my sister totally got dicked around at this place..what a waste of time and disappointment! We have been wanting to get hummingbird tattoos for our Noni in memory of her and it was the day of my birthday and my sister decided this place because of the reviews and all their awards they've gotten for their work. I called at 2pm for a 4pm appointment for 2 ppl, 2 hummingbirds, on our shoulders and that I had pics and ideas. They knew everything we wanted to do before hand on the phone and sounded down to do it. Come in and the guy who was supposed to do my sis's tattoo was finishing up with his other appt and the guy supposed to be doing mine comes up and I show him a bunch of pics and ideas I liked about the hummingbirds, he said he'd go draw something up..4:30 ish rolls around and the guy who was supposed to my sisters was finished with his other appt and went to sit on the couch..? He was there for a good 10 min..my sis had to go up to him and say "so should I show u what I want to do?" he goes "oh, oh ya!" He had totally forgot. Other guy comes over with a drawing for me, totally off from what I wanted. By this time it's already like 4:50.. We were back and fourth so many times because nothing of what they were drawing up we liked, and they had the pic of exactly what we wanted with them on my phone, I unlocked it so the pic would stay on the screen. They ended up telling us basically were too picky and can't keep having them draw things up and us not like it and that this is why an appt is set up and that they don't do walk in appts like this..I called 2 hours ago and set an appointment up, hello?! We had a specific pic and he said he doesn't take ppls art and copy it..I get that, we said similar, not exact..and each time it kept getting more and more away from our idea He then tells us that he has a 6pm and we need to reschedule when we're on the same page with what we want and what they draw up. Also said they don't take the time to draw anything up without a deposit or appt. My god! Do u do anything to help customers out to feel comfortable and trust u?! Screw these guys for ruining my birthday present! read more

I absolutely love this place! Troy and Casey are amazing!!!!! Troy's work is one of a kind. It's hard to find an artist that is good with letters and pictures. Guaranteed his work it I ever need a touch up. Great place! read more

Triple R Tattoo & Art Studio - Husband's name. - Tattoo Near Me - Pacifica, California

WOW! OK so my oldest son has had four tattoos done by Joel and they look amazing. I have been trying to get past the fear of pain and "what if I hate it" for about 15 years to get my first tattoo. After seeing how Joel took his time with my son and listened to what he wanted, Joel was able to see what my son wanted and made it 100 times better. So after seeing how professional Joel was I decided to get over my wimpy fears and go ahead. I had prepared myself for tears and swearing and even had a "safe" word just in case it got to be too much. Joel listened to me and said you are strong, you had three kids this will be a walk in the park. His calm demeanor, he made me forget my fears totally. One hour later I walked out with a amazing tattoo exactly what I wanted and better than I envisioned. Joel and I have started working on the other Tattoos I am going to have added to my back! I have to agree with Dorothy totally laid back place no hype just fantastic artists. Don't hesitate make your appointment with Troy or Joel you will not be disappointed. read more

This place is really awesome, friendly staff and incredible work! I called yesterday to ask a few questions about their shop and the girl who answered , kc, was so helpful and friendly . I came in later and talked to one of their tattoo artists, Aaron , about what I wanted to get (initials and a small shamrock ) he was really polite and was able to understand what I wanted. Came back today and he had drawn up something that was even better than what I had in mind . Everything was really clean and the process only took about an hour . Aaron is a sweetheart and fun to talk to, wich made the process go a lot smoother and less anxious, and not focus on any pain (which there really wasn't anyways) thanks For my new tattoo, your really talented , I'll for sure be back ! read more

Triple R Tattoo & Art Studio - Tattoo by Aaron , love love love it , exactly what i wanted !! - Tattoo Near Me - Pacifica, California

Granted, I have yet to even create the tattoo that I want but I have to give Triple R 5 stars! I'm being cheesy aren't I? Sorry but I can't help it. This place deserves some major buzz. It's incredibly family oriented (the owners are a friendly, sweet married couple with some uber smart kids). The environment is not too-cool-for-school. It's not some trendy place just trying to make some money from people who get tattoos because it's fashionable. You see the artistry and so do their patrons!! Seriously, the tattoo artists Troy and Joel have some phenomenal work. I highly suggest paying them a visit and discussing what you want. You will love this place and, how convenient, it's two doors away from Patio Filipino!!! PLEASE tell Caroline that Dorothy S. sent you. She'll be thrilled!!!!! read more

First time for my 5th tat. I got my tat done by Daniel. Love him!! He was a blast! There were 2 other artists there that were nice and sociable. I decided to go here from reading all the positive reviews on yelp, so , I hope this positive review will get them business too! I love my tat! Reasonably priced, I had a budget and they worked with it! One of the cool perks are the tv's....you can watch movies while getting inked...I watched Night at the Roxbury...hilariously funny movie for the painful event or you can bring your own movie....they do not have cable otherwise, I would have watched the Giants game. :))) Anyway, would def. recommend and will be back to get my next fix! read more

This place ROCKS. Joel is my guy... he did this awesome cherry blossom piece in front of my left shoulder. He did two of my husband's pieces- one of california with a cable car and lombard street, and the other was a very large tribal tattoo done on his lower left leg. It is just amazing to watch Joel work because you could see that he is really commited to making real art. The end product is never how I imagined... it's 500 times better than I would ever be able to come up with on my own. When we first started going to Joel, you had to make an appointment about two weeks ahead... now you have to make appointments at least two months ahead. Troy's work is awesome too! I've never had anything done by him, but once you step into the shop, you will be surrounded by award after award after award. You have to book your appointments with him at least three or four months ahead, I think. I haven't met Daniel, but my cousin went to him last week for some tribal work. And from what I hear, he is good too. If you want something from triple r without having to wait two to four months, I think appointments with him are still short, for now. awesome place. awesome people. great ink! read more

I just had my tattoo done yesterday and it was my first time getting it. This place Rocks! Already thinking of getting another one. The guy that did my tat is Jake, he's really nice and great artist. My tat turned out really good and i love it. I would definitely recommend going to Triple RRR... I give them 5 stars!!!! read more

Had my first tattoo done by Troy years ago when I was 18, been back 2 more times after that. For the first one, I brought in a picture of a black and purple Trans Am firebird (sometimes I think I was born with my skin brown but with my neck red). Troy messed around with the color scheme and discussed how the one that I brought in would look good on the hood of a car but not as a tattoo. Absolutely loved what he did with it and he made the process very relaxing by telling random stories and just keeping my mind off the pain. The second one was a set of 5 stars. Very small, easy enough. Also done by Troy. The third one, I brought in a couple pictures of what I had in mind and let him do the rest. I trusted that a guy dressed as a cowboy would draw up a really good revolver (six-shooter) for me. Had to schedule 2 sessions for it, 1 session for each hip. The first session, he showed me the actual Smith and Wesson he based the drawing off of, turned on some Johnny Cash, and we were down to business. The next session, he told me what he did over the weekend, his wife was there, and we had some laughs. He took a picture of the final product and that was that. Never had to come back for a touch up, everything turned out beautiful. The detail on the wood grain handle and the barrel are quite simply amazing. There is a reason why Triple R Tattoo has so many awards. Troy is an amazing artist. Will go back for my 3/4 sleeve. I did try to get them to do a tattoo on my finger though and they refused. read more

Best tattoo place in town. They have so many awards from all the tattoo conventions. It was my first. Joel was very calming. It was freaking painful! Tip: make sure to book way in advance! I called July 2008 and the next available appointment was January 2009. read more

Awesome shop, clean, lot's of awards! Great tattoo, great price!. Troy is by far one of the best artists in the industry. His attention to detail and what YOU want is his main concern. Definately returning for more tattoos from this Cowboy! read more

Triple R Tattoo & Art Studio - Thanks Troy! - Tattoo Near Me - Pacifica, California

AMAZING SERVICE! Found this shop online and so thankful got amazing custom art work great conversation and artists that truly love what they do!! Aaron is amazing!!! read more

Triple R Tattoo & Art Studio - Tattoo work by the best around - Tattoo Near Me - Pacifica, California

This is the only place I will get tattooed at. Troy Harless is a true artist. He can draw and tattoo anything you want. If you have just a general idea he is more then willing to help create something for you. Troy has taught me what a good tattoo really is. There is no flash on the walls at all which I really like. This is not a "street shop". All you see on the walls is art and awards. Go and check them out and you might become part of the triple R family. read more

Triple R Tattoo & Art Studio - In progress at time of photo. - Tattoo Near Me - Pacifica, California

KevOne is the best artist a girl could ask for! I had a tough cover- up on the back of my neck and Kev not only designed the perfect tattoo for me, he executed the color so flawlessly that my awkward old tattoo was completely covered. I will definitely return to Triple R tattoo for my next piece! read more

Triple R Tattoo & Art Studio - My awesome cover-up courtesy of KevOne! - Tattoo Near Me - Pacifica, California

Got my first tattoo done by Troy. Amazing artist, making an appointment was easy, consultation was quick. I showed him what I wanted and he gave me exactly that. Fast work and awesome people to be around. I'll definitely be back for my next piece! read more

Triple R Tattoo & Art Studio - First tat done by Troy - Tattoo Near Me - Pacifica, California

I've been going to Triple R for over a year, and I'm so happy I found a great shop. I get tattooed by Daniel. He is truly an amazing artist! He has a great personality on top it which is a major plus to me. I love the work he has done on me and will continue to get more from him. read more

Triple R Tattoo & Art Studio - My tattoo by Daniel - Tattoo Near Me - Pacifica, California

I originally had an appointment at another tattoo shop that was a month wait but bailed on me. It's too bad, she was getting more popular and scheduling getting out of hand. I needed to finish my cover up for my inner bicep tat so i decided to go on yelp and found this shop. Triple R is much better than the one i previously went to. The shop has plenty of awards from all over the country. The artists here are passionate of what they do. I got to know all the artists since my sitting was a few hours and it was fun to hangout at the shop. Their prices were reasonable and am very happy I found amazing artists close to home. Will probably come back here again and will definitely refer this shop to friends. read more

Got my tattoo yesterday. My appointment was at 4 and I called before to confirm my appointment. The artist doing my tattoo was put on the phone and was extremely nice from the get-go. He answered all my questions so I had an idea of how long it would take, how much it would be, and if I could bring people along. Then I went to Triple R at the time of my appointment and the staff was welcoming. To sum it up, they're extremely friendly, and easy to have a conversation with. At the beginning, I was really anxious, but the staff eased my nerves just by talking and making jokes. Like I said. They're really friendly! Over the course of the 3 hours of getting work done, background music and conversation with Ramon made it easy to tough out the pain. He (obviously) knew a lot about tattoos and was really smart when I asked him questions about it. I got a tribal turtle surfing on some waves and hibiscus on my hip. Ramon did a fantastic job and I will definitely go back to him for future tattoos. If you're getting your first tattoo or just getting another one, I would highly recommend Triple R and get Ramon if you can. read more

I searched for 4 years for an artist that could do what I wanted. One of my buddies had been going to Troy at Triple R and when I saw his work I knew he was my guy. Ive had three sessions on y sleeve so far, and I wouldnt go anywhere else if you paid me. Everyone that sees the work raves about it. Unbelievable detail. If your going to get something on you make sure the quality is good, because you are going to live with it for the rest of your life. There are other artist in the shop and all of them do great work and are really chill people.... read more

Triple R Tattoo & Art Studio - Only the Begining of the sleeve. Troys Work - Tattoo Near Me - Pacifica, California

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Could not have had a better experience. Troy and his staff were so welcoming. This was my first tattoo. Troy was recommended from a friend who had several tattoos by him. I had just lost my dog the week before and he was the theme for my tattoo. When I walked in I was greeted by Troy's very sweet dogs... to which just made me know he was the right one to do this for me. I met with Troy to go over what I was looking for, which was my dogs paw (his paw has very unique markings that I wanted to capture) in a heart. What I didn't want was just a flat looking tattoo with a red heart and a black paw print. I asked Troy if he could to add in a dragonfly. I gave him an idea I had for the heart, but wanted him to create something with the elements that I gave him as he is the artist and would be the expert on the flow. I stopped by the day before my tattoo to see what I needed to do to prepare for it the next day and asked if he could add in my dogs name. He said it would not be a problem. When I arrived he showed me the rough sketch (rough to him... it looked really good to me) and it was exactly what I wanted and more. I expected his name to be incorporated under the heart, but what he did was incorporate it as part of the heart. It was absolutely beautiful! His design exceeded my expectations. His staff was fantastic. It was like hanging out with old friends that I have known for years. They were all talking with me which really helped keep my mind off the tattoo.... at some points I was chatting so much I forgot he was tattooing me. The entire experience was more than I asked for. I am so happy with the tattoo I got. It is very feminine. The colors are beautiful, it is vibrant and had dimension. Troy's pricing was very reasonable. Having never done a tattoo before I had not idea how much it would be... let's just say... I over estimated... They exceeded my expectations in every way. Thank you Troy and everyone at Triple R Tattoo for a great experience! I know have a permanent reminder of my best friend. I appreciate it! read more

Hello everyone! I was referred here by a good friend of mine and I definitely have NO regrets. I have been coming to RRR for about a year now and have been worked on by the same artist, DANIEL. he has definitely worked magic every session I've had with him. He recently finished a half sleeve for me (see pics in photo section) and it looks amazing. I am guilty of not being consistent with sessions but every time I walk through the door he greets me as if its only been a couple days. Fun and engaging sessions are a good way to put each experience. I highly recommend Daniel because of his high level of professionalism and skill. read more

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