Elstro has helped me several times, and my most recent visit was just as great as usual. When my…read morevan started acting up last Thursday, they got me in first thing Monday, even with the short holiday week. As a single mom with a full time job, I have limited time and heavily rely on my vehicle, and I trust Elstro to diagnose issues honestly without pushing unnecessary repairs. Matt quickly found the problem, ordered the part to be delivered asap by his supply truck, and reminded me I was due for an oil change and asked if I wanted to get it taken care of while I was there because he knows its hard for me to find time to get the van to them! During the multi-point inspection, he showed me that my drive belt--which had been cracked since I bought the van--was now in much worse shape. He always explains what can wait and what can't, but this time it clearly couldn't wait any longer. Thanks to the inspection and photo, I felt confident getting it replaced. He ordered the belt immediately and fixed it as soon as the part arrived. They also noticed my taillight and license plate lights were out, so they replaced those too--saving me from a ticket and keeping my van safe and reliable. I cannot express how grateful I am for their services and also appreciate them squeezing in my oil change and repairs when I was just there for a diagnosis. They have a quiet, clean waiting room. They are friendly and explain things well. No one wants to pay for auto repairs but if you have to, I highly recommend Elstro Auto!

$139 hourly, the dealer is $140. terribly high mark up on parts offer NO service like shuttle…read moreservice or car drop off! I've been a customer of Elstro Automotive since 2018, but unfortunately, the quality of service has steadily declined while prices have continued to rise. My most recent visit was for a diagnostic test, and they told me the issue was with the ECM -- which turned out to be completely wrong. I ended up paying for two diagnoses, one from them and another from a different shop that correctly identified the real problem. After years of loyalty, this experience was frustrating and disappointing. I will no longer be using their services and would advise others to verify any diagnostic findings before committing to repairs.

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

It started off fine for getting my car repaired after hitting a deer. Then, the estimate was agreed…read morewith the insurance, Howell ordered the parts, and then Howell wanted me to sign the big insurance check (which was made out to both of us) so he could cash it before the job was finished. Since he was nice at first, I stupidly agreed and signed it. Then, when it was time to get my car, there were things that werent right and that he agreed to fix. There was a few hundred dollar balance and he got really nasty towards me for not paying him before he corrected the things that were still wrong. It was a shotty paint job that is spotty in the sunlight and I recently (months later) found a piece of broken plastic still under my hood. Oh, and the hood was supposed to be replaced (the insurance paid for a replacement hood) but there is still deer fur on it where it hit the deer, which means the hood was Not replaced after all.

Never in my life have i been treated so well whilst having my car repaired. The fairest prices in…read moretown too.

was very pleased with the service! Fantastic customer service and Fantastic service as well! Got…read morethe car back earlier than expected and everything is running just as smoothly as the day I bought it! would recommend this shop to anyone!

* Hoosier Body and Auto Sales is a Richmond, Indiana business operating since 1988…read more * It is a family-owned, veteran operated shop that focuses on repair quality rather than insurance contracts. * Services include collision repair, dent removal, deer hits, vandalism repairs

Four minor dense and a scuff on the front fairing the dense are all on the right hand side of the…read morecar

regarding service center, after replacement of fuel pump, mechanic also mentioned sensor needed…read morereplaced. Declined because i would replace it myself. drove home and vehicle ran worse than it did prior to the fuel pump failing. found the spark plug wire taken off, they fit securely and just don't fall off. was told by mechanic before I left vehicle was running fine. Believe mechanic was up set not making the money of replacing sensor and wanted us to return.

We just bought a certified used traverse from Eric and we couldn't be happier with our experience…read more They went above and beyond to get our family into this vehicle for a comfortable rate. They don't have their vehicles marked up, this traverse was listed for the kelly blue book price! Jerry in finance (such a cool guy too) went over each option of warranty's and add ons in an honest and professional manner. They didn't try to sneak in some of these extra plans like we had happen at our dealerships. Eric took the time to show me every little thing that my new vehicle had to offer and how to use them. Well passed their close time! I can't say enough about how happy we are with our experience. We will shop here from now on for our vehicle needs.

I was very pleased, starting with the phone answered promptly and cheerfully by an articulate and…read moreknowledgeable lady (I think her name was Hannah) who listened to me describe my predicament and helped devise a plan of action. She even talked me through finding the tire size so she could check stock. The office is clean, and comfortable for those who choose to wait for their car. Two women at the desk for prompt service and they really know their tires. I was impressed. My flat was beyond repair and I was given price for the recommended brand replacement as well as a more economical but acceptable substitute. It was recommended, not surprisingly, that I replace the whole set. The reasoning was clearly and patiently explained and NO high pressure or scare tactics used. I opted to just get the one but plan to come back soon and get them all updated. Car was ready when promised and I got a text message informing me. Tires sold here are primarily new so this is probably not the place if you're looking for used, otherwise highly recommended. Oh yeah, at Christmastime they build a little tire tree out front!

My husband and I were on our way to Virginia from Wisconsin. We picked up a screw in the sidewall…read moreof the tire. I couldn't be repaired; had to be replaced. John's did not have the tire to fit the rim, so he drove a hour over and an hour back with tires to fit the car. He and his staff were so nice & so considerate. They saved us from having to spend another night on the road. I would highly recommend them.

Was in the area on business when I had a tire emergency and luckily happened to be right by Cars…read moreand Pieces. Jody and Jovetta were so nice and helped me get back on the road quickly. They never once tried to upsell me and just gave it to me straight. The location is a body shop and a NAPA. Highly recommend them if the need arises!