Was charged for a full wash but only water came out. No soap. Nothing was working but the water…read more This was ridiculous.

I wanted to share my experience with using a self serve car wash here in Princeton. In order to get…read morefeedback help from others on how to get a resolution, to warn others, and to hopefully put a stop to the criminal activity from this business. I found online that the business goes under two names. Super B Carwash Inc. and Super Carwash . Located at 317 W Princeton Dr, Princeton Tx . I used this self service car wash on 7-26-2024 to wash my small Nissan Versa. I wanted to save some money so I chose not to pay $16.00 at the drive thru wash. My mistake! I used my debit card to pay for service. When I checked my bank account, I discovered that they charged my account $41.25 . So I looked up their phone number online only to get a non working number recording. I then started looking at reviews for this business to see that many others have also been robbed of their money when using a debit card. It got worse when I contacted my bank to dispute the charge. They informed me that they couldn't help me because I don't have a receipt. I spoke to a Princeton Police officer who told me that they were unable to do anything at this time. Because it doesn't really fall under the terms/guidelines as theft. So bottom line is that this so called business is getting rich by stealing money from customers who don't have a way to get a refund or stop this from happening to others. The officer did advise that if enough complaints come in regarding the issue that something may be done about it. So if you have been robbed by this company please make a report and continue posting bad reviews about Super B Carwash. Thanks for listening.

Quit wasting our money at Hacienda last year. Tried Carmel and have been very pleased. Bought a…read morecard for 200.00 and they threw in 1 free Works wash. Have done this twice now. Everyone has been friendly and the few times I pointed out a spot that was missed they gladly took care of it. When they are crowded it takes a few mins longer but so far, so good.

I've been a loyal Carmel Car Wash in Rockwall for a couple years. On 4/28/26 I was offered *two*…read morefree $45 full-service (i.e., exterior/interior) *machine-washes* if I reloaded my car wash credit card with $250. I declined, and said I'd do it on my next visit. On 5/4/26, I was offered *one* free $80 *hand-wash* wash if I reloaded the card with $350. I explained that the 4/28 offer was $100 better than the 5/4 offer, but the owner wouldn't honor the better 4/28 deal. As the saying goes, "The math ain't mathin'." I won't be back...And Carmel lost a loyal customer who regularly brought *three* cars to be washed at their facility!

Always have a great customer service experience. They always prep the car very well before going in…read moreand they always have towels and cleaner available. Wait is never too long either!

Stopped by to wash my wife's car. I'm not used to driving it so when I pulled up I thought i had…read moreput the vehicle in N but I accidentally still had it in D when I let go of break which it rolled for a second and I stopped and put it in Neutral but the young man working there wanted to get an attitude and slammed my car mirrors to the folding position and then yelled " f*****g ***** me off" then proceeded and grabbed the wash broom and slammed it against the back window that's when another employee took it away from him. It was all recorded with there cameras and mine aswell. I will make sure they hear from me in person.

Best car wash I have ever been to for my Jeep! Great job cleaning and they dry my car also. Really…read morenice people! Use them!

I paid for a mini detail which is $130.00 and got just a half ass full service washer with floor…read moremats. I complained to the Manager and showed him my seat weren't even wiped down and he said that doesn't come with it!!!??? What the hell? They always wipe down the interior even on a regular wash. My rims weren't wiped down, all kind of water spits all over the chrome where it hadn't been cleaned. They even broke part of my cup holder and hide the piece they broke under my seat. The carpet wasn't vacuumed good. I'll do it myself and go to the car wash in Royse city. I was ripped off!

Came here at the recommendation of my mother after realizing there was a dog wash here as well as a…read morecar wash. I don't really like carwashes too much where you have to vacuum yourself, but after being amazed with the dog wash and seeing how cool the car wash itself looked I was convinced to buy one. I like how they have the room section off an air condition the fact they have aprons for you to wear in the machine itself is amazing. The shampoo and conditioner made my dogs coat feel silky smooth and she stay calm through everything besides blow dryer. They have treats there as well as shelves to put your stuff on they literally thought about everything. The car wash itself has some amazing Clublake lights that make for a pretty cool evening event, and they're pricing is great. We'll be back!

This place sucks. Always "under repair"…read more Car wash always breaking down. Unreliable.

An excellent car wash when I cannot do it myself!! They are very thorough!!!…read more My car looked fantastic when they were done... a perfect spot to go even if you can do it yourself!!

They spent an hour and a half detailing my vehicle, that hadn't been detailed in over six months…read more They organized my trunk area....found items from under the seats that had been missing. Dressed the wheels, leather seats and dash to offer some protection before full swing summer starts!! Should have taken before pictures.

Very easy to get a hold of. I requested a detail on my car they came to me at my place of work. The…read moredetail was 10/10 and very affordable. I will certainly be booking another appointment soon.

Evan came to my home to do the interior and exterior on my Explorer, and exterior wash on my Lexus…read more He did a terrific job at a very fair price. I definitely suggest you give him a try. I will gladly use his services again in the near future.

Paid for a basic wash. The dude at the front who was trying to sell car washes, you need a new…read moresalesman. Just asking to buy a membership isn't selling, offer me a brochure to take home or something. The front of the car and mirrors weren't clean at all and it's legit dust, not caked on mud. Jokes.

Excellent job. My truck was absolutely filthy. After they detailed it it looks brand newread more

This place is barely worth the ground it stands on. Took my…read moreSuburban here for a wash - it is still dirty after spending $10 in quarters. Sprayed the roof with soap, sprayed the sides with soap, sprayed the underside. Used the tire, brush and scrubbed some other areas of the vehicle. The only thing that really came clean was the wheels. The underside is about 90% clean. The body still feels like it never had a wash. Also, the windows were still all dirty when I left. Only reason I stopped putting money in is because the timer does not audibly notify you when it's running out, so it ran out of time before I was finished. Each quarter only buys you 20 seconds, which is really only 15 seconds a piece once you put in enough quarters. I have never seen a car wash like this where it was less than 30 seconds per quarter and I have been going to these for over a decade. Also, the first stall I went in was broken with no sign to indicate such. The only thing that tipped me off was the quarter drop was jammed, which tells me someone lost money and no one who owns this place wanted to fix it. I will give it two stars because at least some of the equipment works, and I was able to get the underside of my vehicle, but don't expect your car to be shiny clean after coming here. This place is really only good for washing light dirt off your vehicle, especially since it says no mud on the signs, because that's all it really would be good for.

I went here because I don't like to go to the automatics car wash because it leaves scratches. When…read moreI was watching my car the soap and water hose kept getting tangled. I used the coating for paint protection and instead of that it damaged it! I also used the spot free rinse and it totally did not work as you can see in the video! AVOID COMING HERE!

Place is a joke. I live close by and avoid it after trying it more than a few times. Buy the low…read morecost at $7 because the expensive washes are no better

I used to live in Wylie. WHAT HAPPENED? This place was amazing a few years ago. Fast forward to…read moretoday, the grass is overgrown, the price signs are laying on their sides against the building, the guy greeting me is rushing me through the sale, the credit card machine (outside) doesn't work so they had to process my purchase in the office, I have to point out spots that they missed while drying my car!!!! Mind you I paid $25 for a "good wash" with the extras. Very disappointing. Save your time and money. There are far better places to go for a decent car wash.