After over a month of claiming my PCP hadn't completed my Dr' s Oder (referral), multiple phone…read morecalls, to my PCP and their office as well as Blue Cross (who repeatedly told me that it has approved a month ago) they then told me they couldn't make me an "evaluation" appointment for three more weeks. Ridiculousness poor business practice. You might as well rehab yourself since your recovery is not a concern of theirs....

Don Valle & his team are friendly as well as very knowledgeable. I started with them to get ready…read morefor my knee replacement & am back with them post surgery. I would not be recovering as quickly without their help.

I have worked at South Place for 16 years it is hands down the best place to work . The staff here…read moreis very attentive to its residents and family members .

Since I have been working here I have felt nothing but like family. Mimi, the administrator, has…read morebeen welcoming from the very beginning as have the rest of the staff. I am very glad to be a part of this work family!

I have been a customer for 4 years. The insurance coverage is great! Their entire customer support…read moreIS THE WORST IMMAGINABLE!! Their entire phone call in system really SUCKS. The agents are either dumb as rocks or they intentionally lie. Once they fuck an order up, it takes weeks to unravel. When I call and ask to speak with a supervisor, they often put me on hold for 20 minutes and then mysteriously disconnect me. Even when a supervisor can be found, they simply lie. "OH I'll look into this and call you back within 3 hours". They told me that 2 days ago. Still waiting. Four other different supervisors have done the same. I take one very expensive medication and have a grant for it. 6 out of 12 times on refills, they screw that up and send me a bill instead of the grant. They assure me the order is sent, only to find out a few days later that there is still a problem. No one takes responsibility. There is no one person I have ever even spoken to twice. There entire system is a CLUSTERF__K!! I'm looking into another Part D supplier. They just could not be any worse. If you are shopping for a mail order pharmacy. This one is cheap. But so is their customer service. Be prepared to spend a couple of hours any time there is any sort of problem.

Their nurses and PT's are great, but the back office scheduling and communications needs work. They…read moretake excellent care and I am improving daily.

ABSOLUTELY FANTASTIC! You won't find a better or more caring/attentive/efficient home health &…read morehospice company. The employees have compassion, empathy and truly care about their patients which is extremely hard to find these days. Being a caregiver is an extremely difficult job and when you meet people with the above assets you stick with them. I used them first for palliative care for 2 years for my disabled ex-husband while he was in assisted living. They provided shower aide 2x week, PT 2x week and a nurse 1x a week or every other week (I'm not exactly sure about that) and if I wanted OT they would've provided that as well. I have spoken with people in the office numerous times. If I needed anything they were extremely helpful! I am now using their home health for myself. I broke my kneecap and had surgery in December. I've had a shower aide 2x a week and a nurse 1x a week and when I was released from surgeon a couple of weeks ago my PT started and I see him 2x a week. You won't be sorry using this company for you or your loved ones needs so I certainly wouldn't pass your opportunity up!

If I could give a negative star, I would. it pains me to even give this agency a star. the lady by…read morethe Name of Sandra at this agency is so rude. if the way she was with me is the way she is everyone, the owner of the agency needs to do away with her. She lacks customer service. I don't know if she even knows what that means. This agency will never get any type of business from me or my colleagues.