When I first called Mike, he came out right away and fixed one issue but ignored the root problems…read more He then promised to return three times, but never showed up or even attempted to reschedule. Then he ignored my attempts to communicate. To make matters worse, after I left a negative review on Google he sent the text message that appears in the screenshot here. He did that after calling me six times at 7:00 AM. He could have offered to make it right, and kept an appointment. Instead he made excuses. As a customer, I expect that you will keep your word and show up when you promise - or at least communicate with me. If you can't do that then you don't deserve my business.

We have a slide out issue with our classC And he was prompt an infformative service was great, and…read morethe price was fair.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

BUYER BEWARE! This use to be a great company. Unfortunately old owners sold business and new owners…read more(who have zero experience in the field) seriously damaged my truck. Over $1500 in damages. Worst part is I gave them every opportunity to do what was right. Even offered for them to pay me back in payments (as I heard they are struggling due to their inexperience and poor management practices.) I gave them all receipts, was without my vehicle for weeks and even proved they caused damage by two separate mechanics (one being Ford dealer) and they still claimed they aren't responsible. Bad business and worse ethics. I hate to see small business struggle and hate posting bad reviews but people need to know this is not the same place it was. The owner even told me there are other truck places in town and I suggest everyone seek them out. Trucks and Moore and Dealer Options have been around a long time. That's where I am going from now on! I simply can't afford for on the job training on my dime. Go to other truck places.

A+++ Thank you Kurt and Joel. Being thousands of miles away and not being able to help or take…read morecare of your Navy daughter is a helpless feeling. Thank you guys for helping my daughter with her truck. Without your help she would still be stuck and frustrated. She will definitely be back soon to get her windows tinted and anything else she decides to do to her truck. It's nice to know there's still honest people like you out there that will not take advantage of people and you will shoot them straight. Thanks again for everything. Also the tonneau cover fits amazing and keeps all her belongings dry. See you soon.

Communication was excellent. Service was excellent. Work was excellent. Five star company!read more

My car was executed exceptionally well. Their communication is thorough and precise. Kelly's Paint…read more& Body does top-notch body work. Hands down impressive. I just picked up my car and am very happy with their work. However, the only thing I am concerned about is the passenger side view mirror. The replacement mirror has etched on writing. The original factory mirror does not have the etched warning. I will call and ask about that. Other than that, I have NO complaints at all. I highly recommend Kelly's Paint & Body.

I have had several transmission rebuilt at CAT. Just had another one done plus steering,…read moresuspension & breaks repair as well. I keep going back & recommend them to other is because I still have access to three of the vehicles that they rebuilt the transmission & they are running great. They have become the place for all my automotive work as they are "TOTAL AUTOMOTIVE". Did I mention the atmosphere at the office & shop. Great people to work with.

Did work on my truck today , Mark got me in after I told him about my problem, the truck was fixed…read morein a timely manner and did an excellent job !!

I was not happy with this company. They never called me . I had to call them every two days to find…read moreout about my car. They finally called me almost two weeks later to tell me it was ready. On my way home with my car it stated breaking down they fixed the fuel pump which went bad, but they damaged the drive shaft & transmission mount. Granted they fixed the problem, but they also caused two other problems with their repairs. They didn't have the parts or knowledge to work on my kind of car. I called them on my way home & they said to bring it back. At that time I was two hours away. They said to let them know what my mechanic said was wrong with it. I called them to let them know the issue & they never returned my call or offered me any money back. Lesson learned not to just trust anyone with your car especially if it breaks down out of town.

Had a truck driver wreck out around 5am. These criminals "rescued" the truck and trailer from its…read moreside but as it was going back to their yard, their tow truck fell apart! Well since our truck still had a universal joint in tact they took ours off the truck. Left our damaged reefer at a circleK and still had to call another tow company for help. Best part was....Noone called to notify ANY of this transpired! We had no clue anything happened until our driver was discharged from the hospital. The line items from the tow invoice were outrageous to say the least, especially for the BS charge for storage when we were told we couldn't get the truck off the yard until Monday morning business hours. Saturday afternoon, a 29K tow bill was agreed to verbally on the phone between the owner and our driver (who was standing next to the Broome tow driver) bc he refused talking directly to the owner of the truck for whatever ridunkulous reason. Wait theres more! Wouldn't you know, come Monday morning....40K NOT 29K later...we were able to bring the truck and trailer (pulled separately might I add) home. So here's the warning folks: after reviewing each line item we were invoiced for, ive decided there is a special place in hell for people like them. Just make sure if it's necessary to be serviced by Broome Service Center, ask ahead of time for a lube job so your rear end isn't hurting like ours You've been warned!!

I had a 6R80 rebuilt here in late October 2022, the owner said he was going to do a preformance…read morebuild, with a Billet Torque converter, well that was a whole lot of horse shit, they lost a bolt on my starter, the transmission went out again loosing 4,5,6th gear 2 1/2 months later, I sent it back to South Carolina to warranty the work I was hoping some common courtesy and getting something reimbursed for the Haul up there, I was "ready" February 7th, I drove it 2 weeks 2,1000 miles later and it goes out again, I called to see how can they help me as the truck is back in Texas I called multiple times they said they will talk to the "Boss" & call me back and the sorry SOB now won't even answer my calls now ! I forgot to mention they changed my transmission coolant hoses without asking me, they used regular rubber hoses, which get eaten up by the coolant, Definitely poor craftsmanship probably using cheap parts, & poor professionalism, wouldn't recommend this shop to anyone,

Wonderful honest people wanting to make sure your satisfied completely! Absolutely outstanding…read morecustomer service and so willing to help us out while we were traveling.

We had to call a tow service to rescue a big truck from our property. They arrived within 20…read moreminutes from the time I called them and pulled the truck and trailer out in about 10 minutes. The fee was quite reasonable. Super professional. Thanks.

Kenny from Reeves was awesome. During a really stressful incident tonight, he was professional and…read morehelpful and made the whole situation better. Without going into the details, he figured out a way to move our vehicle that solved several problems. He was so sweet to me and my daughter! I highly recommend Reeves, and I appreciate Kenny more than I can say!