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    Trinity Christian Academy

    5.0 (1 review)
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    11 years ago

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    Custer KinderCare

    Custer KinderCare

    2.8(4 reviews)
    1.9 mi

    Simply just a daycare that only cares about money and not the child. They do not Individualize…read morechild care. They are more concerned with being on their phones and playing music while the children run around crazy and unengaged. The music in the room was so loud early in the morning I couldn't hear myself think. There is no way a child can calm down or communicate with other children with music this loud. They love sending children to the office for punishment and have no problem calling the parent while at work to pick their child up early for normal toddler tantrums and behavior. They called me every week for the 3 weeks my 2 yo was enrolled. Instead of trying to find a solution for the issue at hand they simply send the kids home and could care less because after all they are already paid. I was absolutely disappointed with this daycare. They are over priced and im seriously confused how they are accredited with anyone. My son has since started a new daycare, tuition is 100$ cheaper per week might I add, with competent child care providers and we have had no issues what so ever thus far.

    I would NEVER send my child to this facility while it is employing some of the current staff. When…read morewe first enrolled our child in the Spring of 2014, we were very happy with the center, but almost immediately, the staff began to be replaced and everything went drastically downhill from there. My husband and I were met with horrible attitudes from the teachers of our child's class and upon observation, I witnessed the teachers just sitting at the table yelling at the children to solve disputes instead of interacting for a resolution. This Center needs to be investigated by the district managers. The kids in this class were clearly disruptive and unhappy.

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    Custer KinderCare
    Custer KinderCare
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    Wilhite KinderCare

    Wilhite KinderCare

    3.0(2 reviews)
    3.0 mi

    It's so good I used to go here it was the best bring your kid here he will make a lot of friends…read more And gattitown is right next to it and you can smell that good pizza. And when u see a medium grass field I used to play soccer there so yea go there.

    We had some concerns related to this location after reviews surfaced online of abuse allegations at…read moreanother Lexington Kindercare, as well as allegations that the director at that location was aware of said abuse and was moved to the Wilhite Kindercare location. It was the day before my son started that we received notification that said director was resigning for "personal reasons." Take that as you will. As far as our personal experience, we did drop off and were able to take my infant son to his room (this is not the normal Covid policy: they wanted us to drop him at the door). When I walked in, there were two babies at the entrance of the room: one lying on the floor (not in a boppy or on a blanket, but on the floor), with an older child sitting up beside her, looking down over her, with snot running out both sides of his nose. I made a comment about the snot to both the director and the worker, the latter of whom was sitting across the room. It was the director that finally wiped the snot off as my husband and I looked horrified. We left, feeling like this was not a good fit for us, based on the the combination of abuse allegations and level of engagement (or lack thereof) of staff with the children. I returned at 1200 to pick up my son. I explained my concerns to the Asst. Director, who was apologetic, and waited for her to retrieve my son and his things. We were pulling him completely from the daycare. As I waited, the training she'd been completing on her laptop was still playing--and it was a recording, I believe, of a person talking to (I'm assuming) a group of Asst. Directors and Directors about "how to get more children in the door without having to hire more staff." This, I feel, sums up the mission of Kindercare. It showed in our experience. Again, we will not be returning.

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    Wilhite KinderCare
    Wilhite KinderCare
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    Trinity Christian Academy - elementaryschools - Updated May 2026

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