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    Trimlight Houston

    3.0 (4 reviews)
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    Christmas Wonder Lights

    Christmas Wonder Lights

    (3 reviews)

    Should have written this review sooner! Placed our order to get Christmas lights hung on our house…read morein Fulshear for Christmas 2024. During the process we ordered 3 wreaths totaling ~ 300 bucks. When the team came and hung our lights they forgot to hang our wreaths! So we called them back and we were told that the team hanging lights that day forgot our wreaths. Started into some story about how the person was in AA, and cast blame on a worker, rather than settle the issue when we requested a refund of the monies. We were told they would not refund the money in 2024. We even spoke to the owner who, rather than refund the monies, cast blame on their staff. After more calls and complaints and requesting the refund of our money they promised us a credit for 3 wreaths in the 2025 season! We sent them 2 emails so far this year and never heard back. Not at all happy with the service and lack of attention provided. Would not use these folks!

    We agreed to lighting outside our home. Lights were placed on Dec 2 evening. By Dec 20, all lights…read morestopped working. We tried troubleshooting on our own but it was clearly an issue with the lights. Reached out to the company by phone, left multiple voicemails over multiple days (Dec 21, 22, 23), emailed - all outreach went completely unanswered, even through January. Despite paying over $2500 our family had no working christmas lights on christmas. 24 hour maintenance is included in the contract but was clearly not honored. Finally heard from the owner in February, she was unprofessional and rude. No accountability.

    Trimlight Houston - seasonaldecorservices - Updated May 2026

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