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Pensacola, FL

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Sprinkler Pro - Spring Hill Estate.

Sprinkler Pro

(3 reviews)

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!

Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

A Cut Above Landscaping

A Cut Above Landscaping

(10 reviews)

Dillon and I had connected several years ago regarding a massive landscaping project for my home,…read morewhich was to occur after some construction work. After a few years, we connected again, after I also obtained several other quotes. Dillon by far, was the most visionary and patient person to work with. This project took several weeks to complete, which was expected. Basically, it was a complete tear out and rebuild of my yard, patio, decking, front porch and walk, with plenty of pavers, plants and sod. Dillon and his team were outstanding in every way. In all of my years, and houses, I have never worked with a contractor that was as easy as Dillon and his team. I actually consider them my project team. We worked together as a team to make my dream come true. My home looks better than expected. Their diligence and eye for detail is second to none. Pricing was quite reasonable. Not to mention, they are a full service organization. I did not have to sub out to others for tear out, irrigation, low voltage electric, hard and soft scape, gas fire pit, flagpole, and more! They were able to do it all and beautifully. My only wish is that Dillon and his crew could perform the weekly maintenance and house projects! I am proud of my home and my partnership with Dillon and his crew! Thank you!!!

I hired A Cut Above in April 2026 for their Premium Lawn Care Plan at $481/month to maintain my…read morelate parents' home in Pensacola while it was on the market. The plan includes per-visit weed control, bed maintenance, string trimming, and edging. By August, neighbors sent me photos: grass growing up through the fence pickets, no edging along the walks, and beds full of mature, seeded-out weeds. All of that is work the plan covers on every visit. This wasn't a missed week. It was weeks of mow-and-go while I was billed for full service. What happened when I raised it is the real reason for this review: - Aug 11: Emailed photos. Got an apology within minutes and a promise of a site visit that Thursday. No one came. - Aug 14: Emailed to ask if the visit happened. No response. - Called and left a voicemail. Someone called back and promised it would be handled by Monday. Monday came and went. - It took a fourth contact before a crew finally came out and did the work properly, two weeks after my first complaint. No credit, no discount, no acknowledgment for months of substandard service. When I cancelled at closing, I was charged another ~$120 to close out the account. When a crew finally came out, they did what the plan required, and everyone I spoke with was polite. But polite promises that don't happen aren't service. If you can't be on-site to check the work yourself, I'd think twice.

Trim-A-Lawn - homeandgarden - Updated October 2026

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