1. Trilogy Veterinary Medical Center

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Sandy, UT

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Trilogy Veterinary Medical Center

5.0 (3 reviews)
Closed • Closed

Services - Trilogy Veterinary Medical Center

Pet physical or wellness exam

Pet vaccinations

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Canyons Veterinary Clinic - Waiting room

Canyons Veterinary Clinic

(41 reviews)

I took my dog here for a second opinion. My dog grew a fast…read morebump on his leg. My current and now FIRED vet looked over and did a needle aspiration. Results did not necessarily say cancer but the vet did not want to rule it out and let me worry. They were ready for surgery and to send the mass out for testing. I called around, and set an appointment with Canyons because the front desk workers. They just seemed real and very personable. Even though it was a couple days out I felt this place maybe worth the wait. They kept their appointment, and I did not have to wait. I love this aspect because my dog hated vets. The vet looked over and saw the bump. She asked if I just got vaccinated. "Yes, a couple of weeks ago." She didn't want to go any further than that until a couple months if bump did not resolve. She felt confident and knew exactly what it was given the location of a rabies vax. I explained to the doctor at canyons what my other vet said. And ask for the pricing for comparison. Canyons came in cheaper in everything. I was in and out and back home within a half hour with just a simple small office visit. My old fired vet was over an hour and 200 dollars for testing. And wanted to book surgery. Said she was giving me the "gold standard" . It turned out to be the worst advice. Dog's lump is now gone. And Canyons saved me over 1000 dollars. I can now spend this money to get his teeth cleaned. Instead of wasting money on getting a vaccine bump removed.

I used to really love this clinic as I have been coming for years however things have gone really…read moredownhill as of late. I would hope that being a loyal customer for years and years that I would have been treated with the same amount of respect but that has not been the case. There was a huge lack of communication in policy and procedures and when I tried to understand the situation I was only met with hostility and a huge lack of accountability. And then on top of all of that they somehow managed to cancel my appointment without informing me and when I asked to better understand the miscommunication and why I was never informed of this they basically said there was nothing they could do for me. Not sure if they just hired a new practice manager that's really making the whole place take a turn for the worse or what but I've noticed a huge decline in recent years and would strongly encourage people to find a vet that cares about pets and owners and treats people with respect and has actual customer service skills. It's really a shame.

A Gentle Vet

A Gentle Vet

(59 reviews)

Thorough and thoughtful veterinary care, even though Freya doesn't agree…read more The pricing is reasonable, and the amount of explanation and detail they provide regarding services is helpful.

I brought my German Shepherd to this clinic earlier this week because I was concerned that he had a…read morereoccurring UTI. My dog is extremely sweet, well-trained, and has never hurt anyone. He loves people and has always done well around staff, at the vet, and at the groomer. In fact, just two weeks prior to this visit, he was taken to an urgent-care veterinary clinic for the same UTI issue. He was completely calm and sweet with the staff there. He also regularly goes to a different location for grooming and vaccinations, and he goes in happy and comes out happy. This is why I was particularly concerned by what happened during this visit. I want to be fair and acknowledge that the front-desk staff and the two technicians who initially helped us were very kind and welcoming. My dog allowed them to perform his initial heart and lung exam and weigh him without any issues. Unfortunately, my experience changed when Dr. Simmons and another technician came in. They attempted to restrain him by putting him in a headlock, trying to muzzle him, and pinning him down. Given his size and the way he was being handled, he became understandably frightened and started resisting but not once growled or snarled. From what I personally witnessed, the approach felt unnecessarily aggressive and seemed to escalate the situation rather than calm him down. He was then taken to the back for an ultrasound. Approximately 5 minutes later, I was told that he had become so anxious that he urinated on the floor. This has never happened with him before. I was also told that they were unable to flip him onto his back and restrain him sufficiently to perform the ultrasound. He was then prescribed trazodone for anxiety... What concerned me even more was what happened afterward. Later that week, I received a call informing me that my dog had allegedly bitten someone during the visit and that the incident had been reported to animal services. I was not informed of the alleged bite at the time of the visit, and no one told me that anyone had been bitten before I received that later call. I completely understand that a 90-pound German Shepherd requires careful handling and that veterinary staff have to prioritize everyone's safety. However, based on my experience, I believe the way he was approached and restrained contributed significantly to his anxiety. His behavior at the urgent-care vet just two weeks earlier, as well as his consistently positive behavior during grooming and vaccinations at another location, makes this experience especially concerning to me. My dog had already shown that he could calmly cooperate with veterinary staff when approached appropriately. I cannot help but feel that his size and breed influenced how he was perceived and handled, rather than his actual behavior. Based on my experience with Dr. Simmons and the way my dog was handled, I would not personally return to this clinic or recommend Dr.Simmons to anyone. As a vet it's your job to know how to approach animals & in this situation I feel Dr.Simmons truly lacked that knowledge.

Draper Animal Hospital - Reins

Draper Animal Hospital

(29 reviews)

What an absolutely amazing group of people. We used to see another vet in the area but they started…read moreacting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now. Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling. I will say we did take our dogs here back under the old ownership, I believe it was Dr. Moore, and at that time we did find the prices astronomical compared to others, and the service somewhat lack luster, but that was a long time ago and a different group of people. The only thing that is the same since those days is the building's location so I would not base your opinions on old reviews. The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that may be notes on a computer, but I believe it's more than that- They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on. Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times.

Dr. Eric Chapman and the staff were great to work with. Typically in the medical industry you…read moreexpect to be persuaded that you need more care at a higher cost. My experience here was exactly the opposite. I thought my cat had a broken arm, and Dr. Chapman was able to tell that it was not broken with his exam, saving me money on what would have been an unnecessary X-Ray. He took the time to answer questions in detail, and my cat's doing much better after the treatment! High integrity at this clinic, which is very important. Everybody was friendly. Thank you!

Trilogy Veterinary Medical Center - vet - Updated October 2026

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