It's true what they say- "Not all heroes wear capes." Scott…read moreis a SHINING example of "taking care of your client"! After performing my due diligence and wading through countless interviews to find the perfect realtor that fits my exact needs, the warmth, genuine approachability, along with his promptness to return communication is what helped choosing Scott to sell my home a win-win! Because of his amazing photos and description of my home, and his availability to prospective homebuyers, I received an offer immediately after Scott put my home of 18 years up for sale! He immediately set up highly organized lists, timelines, and various correspondence so that we could follow along together-all the way to the closing! Scott is the perfect person to assist you with any questions you may have-whether you contact him via chat, email or telephone conversation. His calm yet professional personality and prompt attention to your needs-sometimes even after hours-can ease your mind, knowing that your best interest is at the heart of his objectives! I will definitely keep Scott in mind for my real estate endeavors, and will continue to refer him to others as well! Thank you Scott, I wish you all the best!

Great to work with, helpful, responsive, professional and a great resource. Would recommend for all…read morerealtor needs!

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Mary helped me buy my first home. She made the process very quick and simple. In this market, I was…read morenervous that I wouldn't get a place in a timely manner. Mary helped me beat out 3 other offers on the first condo I put an offer on! She's professional and knowledgeable with a great personality to top it all off.

Mary was a life saver for us! Our home selling experience started with another agent in the middle…read moreof the COVID-19 pandemic. The original agent spent 3 weeks and could not get us a single serious interest in our house that we lived in for 18 years and invested heavily to upkeep it. Towards the 3rd week we realized something was not right. We miraculously found Marry and contacted her the next day. Our first meeting with Mary was so eye opening that we immediately de-listed our house and engaged with Marry. So here is the difference in service. A day after we engaged Marry and the house had not even gone live yet, she had already lined up an interested party for us. In the next 5 days before the house actually went live on MLS, she had already shown the house to few people and once the house went live we had 3 people interested on the 4th night in the house. On the 5th night, we got an offer and the house was sold!!! Mary was a god-send for us. She has the perfect marketing machine and she uses all avenues to get houses marketed and generate interest in record time. Mary is an immensely skillful seller and understands her market with tremendous depth. She was very realistic in helping us do the right market analysis to suggest a price that would generate interest. She was a master negotiator and helped us get the right price and made the process very simple for us. She was always communicating with us and the fact that she closed the deal in 5 days in the middle of a major pandemic says a lot about her real estate and selling acumen. We would highly recommend Mary to be your real estate agent and partner because we understand first hand how important it is to have the right person help you. Mary has decades of experience in the local market, real estate laws, and most importantly social media marketing. In this day and age you need someone with Mary's deep understanding of social media to help you quickly and efficiently sell real estate with full peace of mind. Thank you Mary for making our experience so painless and quick!!!

Kim Rock always goes above and beyond expectations for her clients. Kim helped me buy and sell many…read moreproperties - investment and personal. She provides great value to her clients with her great knowledge and professionalism. If any obstacles did arise during the transaction process, she always handled it efficiently and kept us informed. Her dedication to her clients is unmatched; she is recognized as a premier realtor for this reason. She makes you feel as though you are her only client. She gives a 150% to her clients by providing stellar customer service. I can't say enough great things about Kim! I would trust no one else to handle my real estate needs! ~Lauren Conrad

Kim is simply outstanding! She is a true professional. We are working to sell a property that's…read morechallenging due to historical complications due to some of the property being taken by eminent domain but she fights through all the road blocks! She's earning her pay on this one without ever a complaint! Thank you Kim!

Tom and team were great to work with start to finish…read more I received several quotes and Brookover was a last minute addition once I realized a business I frequent uses them exclusivel. Not only did the quote come in below others i felt it was a superior product with great options.

Tom did an excellent job repairing my split rail fence. While I did have to wait about 6 weeks,…read moreTom stayed in contact and quickly responded to my requests for timeline updates. Once they arrived, I actually made a change and asked if he could remove a gate. He didn't think he could do so but, surprisingly, they were able to take out the gate and I am so pleased. They took great care of my plants that were growing up the fence in several places where they need to replace rails. He has my highest recommendation.

I Just had my windows washed 8/20. The team did a fantastic…read morejob, can't stop looking at my clean windows. I was impressed w my initial contact with them. They answer the phone right away, estimates are done quickly, prices are competitive, they sick with the price they give you, and respond quickly to any questions or concerns you have. The team they sent was outstanding, they knew exactly what was to be done, were on top of everything, were professional and just nice guys. The man in charge, I'm embarrassed I can't remember his name could not have been nicer or more competent. He even got 4 frogs out of my window well for me. I wouldn't hesitate to use this company again or to pass their name on to anyone in need of window cleaning. A real gem!

Pierce, Noah, Mike, and Rick did a fantastic job of cleaning my windows inside and out, including…read morethe sills. They are sparkling! Pierce was especially kind and concerned that I was happy with their service. He also pointed out two windows with broken seals, and recommended that I check my warranty. I highly recommend this group!

Had a good experience using these guys. They answered my questions and worked hard to do a good…read morejob. Tint job looks great!

Per my husband Ben: Excellent top notch customer service provided by ACAP Films! My interactions…read morewere all via emails. Both Ali and Keyvon responded in quick turnaround time and were very upfront about everything. No nickel and dime-ing, as all costs were transparent from the get-go. Their team did an excellent job completing the XPEL wrap on areas I needed for my vehicle without eye-gouging costs. The team went out of their way to accommodate my work schedule, scheduling a drop-off on a Saturday and even having staff open an hour early on Thursday so I could pick up the car (thank you Sam for your time!). Keyvon updated me with emailed pictures of the entire process from start to finish and I couldn't be more happy with the time they took to update me on progress as the days went by. Another huge bonus working with this team is I had XPEL on certain portions of the car previously, this team addressed minor issues regarding that film without charging an extra fee. Great team coupled with top-notch customer service...can't ask for more than that. *pic from Acap's FB of our car all finished*

I was trying to get an idea if my China pattern that was 80+ years old was something they were…read moreinterested in buying. He looked up the pattern and said it wasn't an item they were interested in. I was OK with that, but he was a bit sarcastic,

Since my last review Dishfunctional moved from a warehouse type space to a retail strip mall…read morelocation in nearby Frazier. Their WC space had been sold and was being torn down. FDC and I were in the area so we decided to check out the new digs. The shopping center it's located in is large and has ample free lot parking. The space is bright and open. What we noticed was a change - in the old location there were rows and rows of shelves, with dishes organized by pattern or color. If you were hoping to find a replacement for a broken plate in your pattern, or to add to your set, you could easily do that and chances were, they'd have your pattern even if it was passed down from your great grandmother, who brought it with her to the New World. In the new space there was thoughtful merchandising of items, displayed in settings with style groupings but not necessarily patterns. Saw some patterns scattered in different places, like Kings Crown Ruby Stained goblets. I get it, they compliment lots of styles. Finding 5 of them may involve hunting. The store is lovely and well displayed. We found inspiration and were charmed. It's still a great store, it's more though general shop for amazing dishes and such and less looking for an item in a pattern. In its former format, Dishfunctional filled a need no one else had. Now it's just shopping for cool stuff. We'll still visit, my dish loving heart weeps though for what was lost when some real estate developer decided what West Chester really needed was more "luxury condos" on a semi-industrial area. One other thing - they still have a robust eBay presence so if you are looking for a specific pattern or style, check there. Also Alfred has an encyclopedic knowledge, so ask him about what you are looking for - or if you want to know more about a gorgeous bowl- if he's there.

DO NOT USE THIS COMPANY OR YOU WILL REGRET IT!!! PART 2…read more UPDATE. The business owner Tracy has attempted (AND FAILED) to do damage control by responding to my original horrible review EVEN THOUGH SHE HAD ALREADY RESPONDED TO ME ON THE PHONE...so there was no reason to respond to me online here...ONLY to try to twist the story and do damage control. Sad. She knows that YELP doesn't allow US CUSTOMERS to respond to the business owner's reply and that they get the last word on here, so they make it try to appear as though the customer is wrong or being unreasonable...so I am posting again to let everyone know how full of it these business owners are and how they are clearly trying to save themselves from ANOTHER horrible review, because they have MANY. See my original review below (I have attached a screenshot) or just go to the original post for it AND their reply (Yelp doesn't allow that many characters here to post it all). And why am I going through this trouble? To make sure that you good people out there do not use this company and end up going through what we did with them. So now for my reply to the business owner's response to my original post. TRACY SAID "You contacted us twice on July 12th regarding an issue with the heater not working and the water not flowing from the spa to the pool. Our associate spent time on the phone attempting to help you troubleshoot the valve positions and asked that you call us back if the issue continued. We did not hear from you again until the morning of July 14th." Wow, Tracy...you keep making yourself look worse and worse...what actually happened was that I contacted YOU on Saturday and spoke to your associate TWICE and had to waste a ton of time on two different calls troubleshooting the problem and NOTHING he told me to do actually worked, completely wasting our precious time. And the reason you didn't hear from me AGAIN is because my SECOND call had been a 10 minute call that was made at 3:54...AND YOU CLOSE AT 4pm!!!! AND your business doesn't open again UNTIL MONDAY MORNING!!!! So I actually have to tell YOU what YOUR business hours are AND when you are open and closed??? YOU ALSO SAID "The cleaning and chemical balancing services you were charged for were completed as scheduled, in accordance with our service terms." Well, Tracy...again...in accordance to service terms, and for a visit to be "COMPLETED AS SCHEDULED", YOU ACTUALLY HAVE TO SET THE POOL SYSTEM VALVES & SETTINGS CORRECTLY PER YOUR OWN INSTRUCTIONS (NOTES AND PHOTOS)!!! If you didn't do that, you DID NOT "complete as scheduled"!!! If the valves and system were not RETURNED TO THEIR ORIGINAL AND PROPER POSITION, you did not "COMPLETE AS SCHEDULED". If YOUR SERVICE VISIT and carelessness caused MULTIPLE ISSUES with our pool systems, then YOU DID NOT "COMPLETE AS SCHEDULED"!!! And this is all on top of the fact that because of what the technicians did, our system was malfunctioning FOR DAYS!!! "Complete as scheduled" means that you did what YOU WERE SUPPOSED TO DO...and PROPERLY". Which you did NOT do. Yet, you STILL charged us FULL PRICE WITH NO DISCOUNT AT ALL for that service AND all the aggravation and inconvenience you caused us, YOUR CUSTOMERS, as detailed in my original post. Once again, YOU DO NOT CARE ABOUT YOUR CUSTOMERS & all your negative reviews here prove it. And that's why we fired you and why you've lost SO many customers...and are getting so many bad reviews.

i took care of my pool for 30 years so had basic knowledge. my neighbors are a good bit older than…read morei am and had problems with a new pump that i couldn't figure out bc of blue tooth technology.... ugh Kyle and younger co-worker were so helpful, kyle over the phone on first attempt to get it running. and then i met them at the pool for a hands on lesson ! i cant thank them enough for their patience. kathy compton