This review is for Rob Hutsell. Point blank: Rob is top of the line and the lender you want to have on your team! This review is from a mortgage/loan that was closed back at the end of May 2025 in San Diego. I was recommended Rob after talking to 6 different lenders and was locked in a loan with one of them. Rob was able to offer the best deal and I felt so confident in him, that I switched lenders and was able to close our loan in time. Rob is kind, responsive, knowledgeable, and is able to deliver the best loan for your individual situation. Buying a home is stressful and having a good team is the key for success. Rob worked well with my realtor and everything went so smoothly. So happy to have found Rob in time and if you are looking for a great lender-he's the best! read more

We had heard wonderful things about this company. Unfortunately our experience was less than stellar. The communication was poor and we were switched around to a couple of loan officers in the process. We were told that our rate would be floated to hopefully get it down at least half a point however the loan officer did not keep communication with me through this process and the rate reduction did not happen as they said it would. In addition, our closing documents were not given to us until the day before the closing so we did not know how much we would be bringing to the table until the day prior. Unprofessional at best. We will be refinancing elsewhere as soon as we are able. This was a disappointing experience. read more

Nikkie at Trident was incredibly helpful and knowledgeable. She made the process painless.

To keep this as short as I can: I was in the market for a lender and I heard great things about this company. As first time home buyers and being military working with the va loan for the first time, we needed someone to walk us through the process & explain things to us. I had a lot of questions (after submitting my pre-approval application first, I'm not trying to waste anyone's time.) We quickly realized this wasn't the right company for that. If you prefer only communicating through email with no explaining of anything, then this this may be the company for you, that's the experience we had. I had to ask him to call me, because communicating over email sometimes is hard when you have several questions. He was very annoyed about it and making it known he was. He "sent a detailed email explaining this already." He said more than once. This is a people business, if you don't like talking to people/working with people directly, don't waste people's time. read more

We closed on our new home in record time, and there's no way that could have happened without the professionalism and hard work that was displayed by everyone at Trident. They were responsive, transparent, and helpful all the way through which made buying our first home a breeze, especially considering the serious time crunch with my husband deploying. We are extremely pleased with how everything went and couldn't be more grateful. Going forward, we plan to seek them out if we decide we need additional mortgage products and would absolutely recommend them to anyone looking for a home loan. read more

This place has very high rating for never answering their phone. I called several times during business hours and it doesn't matter what extension I dial nobody ever picks up. read more

Awesome! I was heading down the wrong road on a home loan and a friend advised me to call Marty at Trident Home Loans. SAVED ME THOUSANDS A YEAR in interest in a matter of minutes. Marty instantly reached back to me after my text inquiry and thoroughly explained all my options - at 1000 PM on a Saturday night! Monday at 9am his team was in contact and we were off to the races. Very professional, delivered on all promises and saved me significant dollars! Highly highly recommended. VA Loan Master!!!! Your only choice for home loans. read more

This is hands down the best mortgage company out there. You are literally throwing your hard earned money AWAY by going with anyone else. My husband and I are both veterans and he is a pilot for a major airline. We bought a home in Colorado, on a private road, backed up to a national forest using a VA loan. So many things could have gone wrong, and our realtor tried to scare us into going with his lender. These guys know what they are doing and there wasn't a single second of this process that I thought would put a hiccup in closing on time. This is a top notch company and I will never use another lender again. If you are shopping around, stop here... because it doesn't get any better. The customer service, knowledge and professionalism can't be matched. read more

I did an original loan and two refis though Trident on my current property. I shopped around a lot and no one could beat their rates/costs. They have extremely in depth knowledge of VA loans (more than anyone else I spoke to) saving me thousands of dollars in fees. They have a customer for life. read more

Great people to do business with. I have used them on three houses and will use them again if I buy or refinance again

I worked with Victoria at Trident Home Loans and felt like I had a fairly complicated mortgage application with variables such as a new job, foreign income and business income. My real estate agent was preparing me for the worst telling me all the horror stories she has had with other clients who obviously never used Trident Home Loans. Victoria took it all in stride and she was able to help close on our home with no stress at all on the mortgage side of things. Victoria was actually waiting on us and helped us extend the funding deadline as there were several issues my real estate agent and I had to deal with regarding the seller. I couldn't have asked for a better mortgage broker to work with. Very impressed. read more

I worked with Michael Aguado at Trident. He was by far the best I've worked with when buying a home. He was thorough and looked for ways to save me money every step of the way. He made the process simple and easy to understand. I went VA and as a veteran, I feel he really looked out for me. He is also a veteran and I really appreciated working with a fellow brother and professional. I would highly recommend Michael and Trident Home Loans with my mortgage again. Go see Mike today! read more

Update 1 yr later: Trident Home Loans was able to find me a refinance rate a full point lower then my original closing rate. I worked with Rennata, who was helped make this refinance an easy, streamlined process. I can't recommend Trident Home Loans enough! read more

Provided very competitive rates and was able to close within promised time of 30 days. Easy to work with even remotely from another state.

Worst company I have ever dealt with!!! I have called and text and emailed for TWO WEEKS with two different people and not even a simple response back expect that "someone will call you" I would not recommend anyone do business with this com read more