1. Trident Home Loans

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Pensacola, FL

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Trident Home Loans

4.1 (15 reviews)
Closed • 9:00 am - 5:00 pm

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8 years ago

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1 year ago

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2 years ago

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4 years ago

Nikkie at Trident was incredibly helpful and knowledgeable. She made the process painless.

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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6 years ago

Great people to do business with. I have used them on three houses and will use them again if I buy or refinance again

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8 years ago

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7 years ago

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9 years ago

Provided very competitive rates and was able to close within promised time of 30 days. Easy to work with even remotely from another state.

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8 years ago

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Review Highlights - Trident Home Loans

“I worked with Rennata, who was helped make this refinance an easy, streamlined process.”

Mentioned in 2 reviews

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Don Copeland-American Mortgage Service Company

Don Copeland-American Mortgage Service Company

(2 reviews)

I recently purchased a new construction home in Pensacola. Because I am relocating from Atlanta, I…read moreneeded the mortgage experience to go as easy and as smooth possible. I decided to use the builders preferred lender, American Mortgage. Florida Real Estate law is a little different from Georgia Real Estate law and the learning curve, on my part, made the processes a little longer than expected. The Loan Officer I worked with, Chelsey Jennings, was extremely professional and made herself available to answer my questions, day or night, 7 days a week. Ultimately, I got a great interest rate and the my home closed, on time without any last minute surprises. I would highly recommend American Mortgage!

I was referred to this company by a realtor, and was told I would get the lowest price possible…read more Bottom line, they quoted me high rates that weren't even being offered by banks (banks were 2% less than what he was saying). He said it would be thousands of dollars more at closing if I wanted lower rates, and that he would take care of lender fees. I ended up calling 7 different banks and they said they have no clue where his quotes were from, and sent me the actual quotes for that time period (same day as his quotes/ within the same hour and all banks had roughly the same rates, but none were even close to being as high as his). I ended up closing at an extremely low rate, and paying very little at closing. Going with the bank, I saved 2%, $200 monthly payment, close to $10k at closing and $250k over the 30 years on interest. I'm not sure what motivated him to drive up my price, but I will NEVER recommend him to anyone. He acted like he was doing me a favor and helping me out, but after very little research, I see how these companies will attempt to scam people that aren't savvy with the house buying process.

First International Title

First International Title

(5 reviews)

I have closed on six homes prior to this one and I must say this is the best closing I have…read moreexperienced. Teri Kitchen, C.L.S., Escrow Manager, is the reason my experience was superb. When I walked in the receptionist, Barbara, was clear spoken and professional. The waiting area has snacks, although I did not partake, I thought it was a nice touch. The decor clean, uncluttered, and appealing. Teri, was ready on time, organized, and explained everything clearly. If I have any additional closings in Pensacola, she will be my go to person for closings. Lastly, many people are not aware that if you refinance or take out a loan on your property that your title fees will be reduced if you have a recent title policy (I am not sure of the exact dates in Florida as they may differ from Texas). Teri took the time to point this out...I wish I could bold and underline this. In none of my prior closings was this told to me; I was only aware of this because I work for a law firm that represents a large title company in Texas. So in summary Teri and First International Title on Bayou Blvd are title company rock stars in my mind. GREAT JOB and so very Customer Oriented!!!

I am a retired US Army Veteran, retired Dept of Veterans employee and currently Volunteer at the…read moreBaptist Health and Sacred Heart hospitals every week. Customer service is to me vital in what I do. Empathy to our guest as they are faced with issues is invaluable. My wife and I are in the process of preparing to close on our home that we are selling. She is a very organized person, however we placed boxes and things we had no room for in the new home at this time. Our Realtor said we had everything except the Survey for the house and if we could not locate the survey, we would have to pay $500.00 for another. My dear wife was in tears. She went to the storage at 6:30 am with no feeling in one hand and a fused neck at the age of 72. I emailed this wonderful company, and Julie Messer, Manager/Closer responded within 15 minutes. That was the first surprise. The second was she assisted us with a copy of the survey. Unbelievable service to a client from 2016! Thank you so much First International Title! A company you can trust!

Navy Federal Credit Union

Navy Federal Credit Union

(7 reviews)

This location in Pensacola is one of 6 NFCU branches - conveniently located near University of West…read moreFlorida, this is an excellent member facility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

NFCU credit card dispute would not remove this! Since my trailblazer was not fix…read moreby what Precision Auto Tune had done after they said they fixed all the issues. First of all either no tune up was done or they did not know what they were doing. Cylinder 6 coil was not working at all. Making only 5 cylinders running which should of stopped the tune up. You all replaced the coil only after the mechanic noticed the computer code after all the work was done that Cylinder 6 was not working. Then the very last thing Precision Auto Tune did was replace the Cylinder coil. So no tune up could of been done or was done after the coil was put in. I watched this with my own eyes. Also I should of been told from the start how much the oil pump replacement cost and work was. Then the sensor that I was told that needed replaced. It did not need replaced. So Precision Auto Tune replaced a part that did not need replacement. Precision Auto Tune told me it was then the oil pump that needed replaced for 2400 dollars. I had lost all trust in them. I talk with other mechanics around town and looked it up for myself. It is a known issue for Vortec engines. It is a problem with the Oil pickup tube getting air in it once the engine is hot. I got estimates for this which was all around 1,000 dollars. It is only 3 bolts to replace this and a 45 dollar part. So I will just do it myself. But as they could not do a Tune up on an engine only running on 5 out of 6 cylinders and the sensor they replaced was working properly that they replaced and they are suppose to be the experts at 200 an hour. I asked for my money back because they could not of done the Tune up and the sensor that they said fixed the truck did not fix the truck. Any court and mechanic hearing this will know I am right and asking for what is fair. This is a open and shut hands down case against Precision Auto Tune.

Trident Home Loans - mortgagelenders - Updated November 2026

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