Jaime & Julian are easily the best maintenance people I've ever come across. They are kind, smart,…read moreefficient, and fantastic to work with. They are genuinely good people and I am fortunate to have them as resources when things need to be fixed. They are a massive reason we've stayed here and not moved because we can trust they are always available and reliable. The building is beautiful and they have great amenities such as a gym, pool, BBQ, and walking path. The neighbors are great, it's typically young working people or young families. The walls are thick so you NEVER hear any noise.

Great place to live very clean and quiet. The employees treat you very professionally. Whenever…read morethere was a question or need Rosie and Chrystal were amazing! very friendly and professional. Also Jaime and Julian were very prompt and professional whenever there was a repair needed. I would highly recommend.

Fast forward 10 years, and I had the opportunity to move back to OSR--this time with my newlywed…read morehusband. It feels wonderfully familiar in the best way, with great technology upgrades and thoughtful improvements since I first lived here when the community originally opened. The entire move-in process has been smooth and stress-free. The community is relaxed, clean, and well-maintained, and the neighbors are friendly and considerate especially the dog owners/etiquette. Most importantly, there's a real sense of peace of mind living here. A big shout-out to Athena and Katelyn, who were both wonderful on many occasions throughout the process. Their kindness, responsiveness, and professionalism truly made the experience even better. Highly recommend calling OSR your next home!

Kaitlyn is a joke of a manager. Be aware she will take your signature and forge it with other…read moredocuments attached. Has been reported to beaurs. They charge $200-$300 ontop of rent. Also require you to use a platform to pay rent that was broken into twoce risking my bank information to be exposed. They will also require you to sign up this website for a dog app & pay $30 even if you no longer have pets. Rent raises every year $100 plus Big time money hungry Cars towed often and you are only allowed one car per adult & required to use garage for only that This place is infested with bugs & rodents. Mailboxes always getting broken into, so dont mail confidential mailings nor throw any away as the gate is always broken so bums dig often in the trash. Pools are always disgusting. Maintemace a joke who couldnt even fix electrical issue. Fire pit never worked. Be aware they love towing cars also. Run from this nightmare. Worse place ever.

I don't normally leave super long reviews, but after living at Hilltop at Winchester Creek for…read moreseveral years, I feel like I can give a pretty fair and honest review of what it's actually like to live here. Over the years, I've actually had a lease in a one-bedroom, a two-bedroom, and now a three-bedroom apartment here, so I've experienced quite a few different parts of the community. The fact that I've continued to renew and move into larger apartments within the same property probably says the most -- I genuinely love living here. One of the biggest reasons I've stayed is the management and office staff. Roxana, the leasing manager, has always been wonderful, and Carmen and the other ladies in the office have always been helpful, friendly, and easy to communicate with. Whether I call, email, or stop by the office, I've always felt like my questions or concerns were actually listened to and handled. Communication makes such a HUGE difference when you're renting, and I really appreciate that I've consistently had a good experience with the office here. I also have to give a huge shoutout to the maintenance team, especially Mike!! He is absolutely fantastic. Anytime I've submitted a maintenance request, it has been taken care of, and something I especially appreciate is that the ladies in the office follow up afterward to make sure the work was completed AND that I'm satisfied with it. That extra follow-up might seem like a small thing, but as a resident, it really does make you feel like they care about whether the issue was actually resolved and not just marked "completed." I can't forget Joshua either, he has been a great worker here too! The property itself is also very well maintained. The grounds are kept up, the pool area is beautiful and always well cared for, and in my experience residents are really good about cleaning up after their pets. It's also a surprisingly quiet community, which is something I really value. Even though it's an apartment community with plenty of families and pets, I've always felt comfortable here. Another huge plus for me is that the community is accommodating of my emotional support animal, Bolt. Being able to have Bolt with me is extremely important to me and honestly plays a big part in where I'm able to call home, so I appreciate having a community where he can be with me. Parking has also worked out really well for us. Depending on the apartment, your assigned parking may be a covered space or a garage. My current three-bedroom comes with a covered parking space, and I also chose to rent an additional private garage, which has been SO convenient. I love having that option available rather than being limited to only the parking that comes with the apartment. After living here for several years and experiencing three different apartment sizes, I can genuinely say that I've never had a single issue that made me regret living here. No apartment community is going to be perfect 100% of the time, but what matters to me is how things are handled when you need help -- and I have always had great communication and support from the team here. I also think it says a lot that when we needed more space, instead of looking for somewhere else to live, we simply moved into a bigger apartment within Hilltop at Winchester Creek. We went from a one-bedroom, to a two-bedroom, and now to a three-bedroom because we wanted to stay in the community. Thank you to Roxana, Carmen, Mike, Joshua, and the rest of the office staff, and the maintenance team for everything you guys do. I know property management can sometimes be a thankless job because people are usually much quicker to leave a review when they're upset than when things are going well, so I wanted to take the time to share my experience as a long-term resident. I absolutely love my home here and honestly don't plan on leaving anytime soon... Unless you guys decide to build a four-bedroom. Then PLEASE call me first because apparently I'm just going to keep upgrading! Lol. Definitely happy to call Hilltop at Winchester Creek home. P.S THE VIEW IS ABSOLUTELY INCREDIBLE! One of the biggest reasons why I didn't mind living on the 3rd floor when I was in the 2 bedroom unit. -Signed one happy resident Deanna Moore

Moved in 5 months ago. Everyone in the office was extremely friendly and professional, but aren't…read morethey always when you first move in? The pleasant news is they've remained consistent throughout my stay here. The place is pretty quiet and most people keep to themselves. The grounds are excellently maintained. I've had 3 occasions where I've needed maintenance (basic things, nothing major), and each time they had their guys here within the hour. Just a great response time. I have zero complaints about Hilltop. Good price, excellent location, dedicated staff.

I am currently a tenant at the grand oaks apartments and I have to say there maintenance people…read moreare the best we had an issue with our plumbing an I called there after hours service at 12:05 am and less than 5 minutes later they were there to fix our problems Which was extremely helpful because I had to be work at 4am in all my years of renting in apartments I could not say I've ever had service like that so if you're thinking of of finding an apartment complex I would recommend the Grand OaksApartments they actually really take care of the tenants needs.

Management here is a joke..!!!!! You get one assigned Parkin space and they could care less about…read moreresidents with health problems that can't walk to far they make you park on the street or tow your vehicle!!!! Rent is cheap but is it worth it in my book hell NO!!!! Minus well go back to Los Angeles every building has roaches and the exterminator is on property 2-3 times a week... wish I would have known all this before I move here or I would have went somewhere else been here for a year and I'm moving away with no regret next coming up months only thing good about this place is maintenance works actually do they job... I can't say the same for management Kayla is fake as they come watch the fake charm because they will try to evict you for any reason they see fit thinking it's valid.... Would never live in another apartment managed by CTM WHAT A FUCIN JOKE