After my latest cleaning, I can say my hygienist Tressyn is extremely thorough and very skillful…read morewith her attention to detail. She is friendly and gave me some great tips about using Waterpiks, showing a genuine interest in my dental care. Her expert cleaning technique was gentle without causing me any discomfort. That made the cleaning visit pleasant. I highly recommend this office and the great staff to family and friends.

I have hated going to the dentist since my days in the Army ! Ever since I started going to…read moreSouthern CT Dentist it's been nothing but a great experience! The staff is Awesome and so incredibly nice. The 2 Dentist I've seen are just the best. I never post reviews good or bad but when I received an email asking how satisfied I was with my visit I felt this business deserved a great review. I highly recommend using their services. You will not be disappointed !!!

I found Dr. Lerch because one of my side veneers fell out while I was flossing. I soon messaged two…read moredifferent offices. The contrast in responses told me everything I needed to know. Dr. Lerch personally responded the same night after hours (while the competing office got back to me the following morning, asked all the same questions I had already answered in their online intake form, and then recommended I schedule an appointment in two weeks). She messaged to let me know they consider this an emergency and would prioritize it (it's very painful and hot/cold sensitive to have an exposed tooth with veneer missing). I was in her chair getting the veneer reattached the following day. Altogether it took less than 30 minutes. Admittedly, I came to Dr. Lerch's office with some quiet distrust of dental offices in general. However, I have since found that I can completely trust Dr. Lerch's office with the full scope of my dental care, and so I also recently decided to move forward with a lingual frenectomy that had been impacting my speech for decades but I kept avoiding. The procedure took minutes and was entirely painless. Lastly I'll add that what makes this place truly exceptional is that Dr. Lerch's care and standards are not limited to her. Every person I have spoken to in the office shares the same qualities, whether Robby, Rahisha, Karen, or anyone else. It's clear that Dr. Lerch's values shape who she hires, and it shows in every interaction. I am glad I found her office.

The type of care that I received from all the staff was beyond my expectations. Dr. Lerch was…read moreamazing, took the time to answer all my questions and me feel very comfortable (she even gave me her personal number if I had additional questions later). Everyone was great, knowledgeable and made me feel welcomed. I will return for all my dental needs!!!

If I could rate negative stars I would. I went in for a routine visit that resulted in two fillings…read moreon my right-side molars. Shortly after, I experienced severe cold sensitivity and pain when chewing. I returned twice between July and October and was only told the tooth needed filing and to try Sensodyne - no further evaluation was done. I eventually sought a second opinion, where X-rays showed the filling was not sealed properly and decay had not been fully removed. The filling had to be redone, and I later needed an emergency root canal after my bottom molar died and caused a systemic infection. I will now also need a root canal on the top molar. Neither tooth caused issues before the original fillings. I've been a patient here since childhood, but this experience has cost me over $4,000 and months of pain. I do not trust the quality of care and cannot recommend this office.

This is one of the BEST dental practices, and I really mean that. I moved away from Connecticut,…read moreand they thought I went somewhere else in Connecticut. The problem is, when I went to retrieve my dental records, THEY REFUSED TO GIVE THEM TO ME. This was quite a problem for me, extremely frustrating, and the new dentist had to be able to figure out everything. The records were promised to me at first, and they sent an X-ray and the rude office staff said "that's all you're getting, that's all we have to do," My teeth are quite complicated due to surgeries. The office manager was unavailable many times, and never returned phone calls. After this horrible situation, THEY ARE GETTING A ZERO RATING. Reported to The American Dental Association who were also USELESS. Be very careful here. 0 STARS FOR DIFFICULT PEOPLE

I searched 20 years in Connecticut for a dentist. Thankfully I found Dr. Butler and her staff…read more Dr. Butler is wonderful, answers all your questions and is gentle. The staff are personable, caring and welcoming every time I've gone.

I have been a patient of Bristol Dental Associates for the past two years. Dr. Butler and her…read morestaff are professional and knowledgable, my cleanings have been very thorough. I also had work done on a loose filling last year, everything went well with that too. I would recommend their services to anyone, the only reason I am not continuing as a patient of Bristol Dental is because I have move out of the area.

The front office staff have been changed and not for the better. The work by the dentists and…read morehygienist is excellent. Dealing with front office staff is a nightmare. We have moved on after decades there

West Main Family Dentistry is top notch. From start to finish. The front office receptionist are…read moreoutstanding. Extremely helpful. The hygienist are wonderful. Dr.Aleksieva is so compassionate & extremely meticulous in her beautiful dentistry. As well as Dr. Balfour is gentle, efficient & compassionate. My family & I could not imagine going anywhere else. Truly the best care & treated like family. Fantastic Dental Practice. Highly recommended.

not accepting new patients, wish they would update their website if that is the case.read more

I have been to different dentists over the years. Some were recommended and others I picked because…read morethey were either in network or local. This was both. My dental insurance has an app to help with narrowing down things such as customer reviews, in network and pricing. So keeping that in mind, I decided to try this place. The bonus being that it is in my neighborhood, too. I went for my first appointment and evaluation of what needs to be done. When I set my appointment, they suggested I come at least 15 minutes earlier. I usually do that as a rule anyways. My first encounter upon entering was the receptionist. She greeted me and said, "Welcome to our office!" She also greeted me by name. In the past, at other dentists, I have usually encountered the, "What's your name and what time are you here for?" Even if I had been a patient for a while. My first time here, I was treated with such high regard. But seriously, these employees were happy and inviting. I was told that I wouldn't have a long wait and I could relax and read any of the myriad of magazines available in the next room. I didn't wait long and was led to a room at my appointed time. The dental hygienist introduced herself and asked me various things about my dental history and questions I answered on the paperwork they had me fill out. We chatted for a short bit and she said she would be taking some X-rays and that Dr. Palchik would be in soon after that. X-rays didn't take long, then in came Dr. Palchik. Her and the hygienist had gone through them and she explained to me what she saw. We decided on a plan of action and made plans for another appointment. She was positive and energetic and made me feel at ease. She even checked out what my insurance covers on her system and gave me an idea of what one of my procedures would cost before and after insurance. I have been back for an emergency appointment, a cleaning and crowns. I have never felt as comfortable at a dentist as here. They work with you and your insurance and budget and make sure you are happy with their work. I highly recommend this office.

My wife and I have recently switched over to this dental practice. The experience has exceeded…read moreexpectations. Dr O'Brien and his entire staff have been exceptional. Highest quality dental care, easy and convenient access/parking, very clean atmosphere - Highest recommendation is given! C/M Skak

**DENTAL IMPLANTS FELL OUT WITHIN DAYS - Extremely Disappointed**…read more I had a terrible experience with New Haven Dental Group in Hamden. I had two dental implants placed last August, but they fell out within days. I reached out to the office immediately, only to be informed that the doctor was on vacation in Italy and that I would have to wait until his return. When I requested to see another doctor, I was told I would have to wait two weeks for the original doctor to come back. Despite making several requests to be seen sooner, I was repeatedly told that I had to wait. During this two-week period, I suffered without care, and it felt like my well-being didn't matter to them. I endured over two weeks of discomfort, including bleeding and aching gums. Eventually, after escalating my concerns to their parent company, 42 North Dental, I received a refund four months later.

I would not recommend this dentist. He took advantage of me while I was sick and vulnerable and…read moreperformed 3 unnecessary implants. Once I realized what had happened, I was shocked! His work also resulted in a lot of inflammation and later problems, for which I had to spend more money to receive treatment elsewhere. I believe this dentist is solely motivated by money.

It is a fact that this office was totally disrespectful and disorganized at the time when services…read morewere supposed to be rendered. They would irresponsibly and wrongfully process paperwork and cashed a check that was meant to be sent to me since they had been 100% paid in full but doulble-dipped anyway. It is a fact that this "holistic" Dentist [in name only] removed two perfectly good fillings that did not need to be removed and left my bite in a cross-bite for not only months but for four years. The cross bite was addressed in person with Dr. May and he brushed it off as no big deal but it was a big deal because it was damaging other teeth and fillings and causing chipping in front teeth. It was a "Class III" malocclusion that was left with no plans to help the occlusion at all. This is a very dangerous malocclusion and the excellent Dentists I consulted after the four years of putting up with nothing being done to help me, they were shocked and could not understand that level of incompetence by any Dentist. Now he wants to throw the psychological element around as though the Victim is wrong and did not experience, for four trusting years, anything wrong with the lack of proper care. The fact that many bad dentists happen to advertise heavily as "holistic" is another sad fact. There are several on the East Coast. There are MANY victims out there who have been abused and injured by people who happen to advertise as "holistic." I know more than a handful of people who have been to several holistic Dentists and had similar experiences. With this said, there are many bad Dentists in general. It is not regulated and the level of training and ethical behavior is highly variable. With that said, there are also some very caring ones who are at least willing to refer the patient if something is over their heads. But if you look at the complaints of the bad and incompetent workmanship of many Dentists who advertise as "IAOMT" or Holistic, you will see a very horrifying trend. Abuse by wrongful treatment and misdiagnoses and then marginalization of innocent patients is very real and not some psychological fantasy. I am sorry that I ever trusted you for four years. You should take a long look at how many years it took me to finally write a public complaint. I tried my best to give you the benefit of the doubt, but when I finally gave up on your lack of care and sought other professional opinions, my dangerous occlusion was of big concern to the Dentists who specialize in occlusion and actually care about the damage to the other teeth that I had sustained from your misdiagnoses and your maltreatment.