Dr. Demas and his team are highly professional and highly courteous, and it's been my wife's and my…read morepleasure to have them do the braces for both of our kids. One of the team even interrupted her Thanksgiving dinner to take care of an urgent and painful orthodontic emergency that one of my kids had gotten herself into. We felt terribly guilty over interrupting this young woman's family time, but we are highly grateful for her self-sacrifice. This is a mark of true class and distinction. You cannot go wrong entrusting Dr. Demas and his team. They will do their conscientious best, "crossing every t and dotting every i." No complaints from us!

After a really scary initial consultation with the orthodontist my son's dentist referred us to, we…read morewere referred to Team Demas here in Southington. The location is convenient, as it is in the same building as my optometrist. Parking is plentiful and off street, too. When you walk in, you will notice it is bright, spacious, modern, and devoid of the traditional smell of musty attic and latex that usually emanate the air of a dental office. The first thing you will notice is the friendly front desk staff. They are extremely friendly and helpful, and even though I forgot my son's initial paperwork, it was no hassle at all to get the extra paperwork. In the waiting room, there is plenty of room to get comfortable- there are lots of chairs, phone charging station complete with every charger imaginable, a TV, a coffee bar, magazines, and even a Team Demas monthly newsletter. The wait was a little lengthy, and there were quite a few patients in there, so I'm glad the waiting area makes the wait not so terrible. The consultation area was also very nice, we were taken back to a private office with a dentist chair and state of the art tools and software that were able to scan a 3d model of my child's mouth within a minute. It was crazy fast! The one thing that gave me issue is that after the consultation, I received a mixed message. I was informed my child would experience facial deformities and serious oral issues if not treated, yet his exam determined he would only qualify for our private, paid insurance, and that our public insurance determined there was no major need. I feel this was done in effort to get me to pay more out of pocket, as the private reimbursement rate is more than Medicaid's. They made the process seem so medically necessary, so it really boggles me that they would then turn around and say it isn't necessary enough, but still so necessary you must fork over $4,444.00. Overall, the office is nice and modern, and it does seem like a lovely place to get work done. All I have to say is beware if you have private plus public insurance, because it seems like they'd do anything to ensure you pay the most out of pocket.

Awesome staff, super clean, fast, attentive, caring, and now I have a perfect smile…read more My experience with LCO was a great one. Having braces is certainly not a fun experience but everyone here made the experience much better. They were always willing to let me come in for quick changes and I never once got an attitude or eye-role for coming in multiple times a week for complaints. One time they even removed a few brackets because I was having a problem but they took almost an hour of their time to address the issue. I had a payment plan and it was an affordable way to have my orthodontic work done. I recommend them to anyone and actually recommended to a friend who is currently having her treatment done. My brother also goes here! Great practice with people that are genuine and kind and care about you and your smile.

great experience every visit.! the staff is wonderful and always so pleasant ! my son always looks…read moreforward to his appointments!

So flexible and attentive. Highly recommend. Appts are in and out, customer service is so great.read more

Hands down this is the most professional and friendly office I have ever been too!! I had…read morepreviously gotten Invisalign in the past at another office in West Hartford that I was not impressed with. I never wore my retainers so here we are! From the moment I requested an appointment online Dr. Raptis responded immediately and got me in for a consultation. I was greeted warmly by Venus his Dental Assistant. She is very personable and super friendly. Dr. Raptis was very prompt and thorough. He made sure to answer all my questions and set up a detailed treatment plan. The facility was exceptionally clean. Given I have been a patient during covid times they were very diligent with client safety and protocols. FUN FACT: Clients now more than ever are getting braces because of the face masks! That was a little piece of information Venus shared with me LOL I am more than half way thru my treatment and I am ecstatic with my results! Dr. Raptis takes his time at every appointment to ensure the best outcome. It has been a pleasure to be a patient and I will refer everyone I know here!

It used to be a great place, but it seems to go down hill. Waited for the Dr for over 45 min before…read morebeing seen. Every time my mom comes in the Dr pushes for implants and every time she has to tell him that she can't afford it and to stop asking. The waiting room has become less and less kid friendly. The equipment inside is outdated, old and needs to be refurbished. My mom left work early to come in and get a filling and when she made the appointment she specifically told them it was for a filling but the Dr saw her too late and she was told she would have to come back. So he just took a look and then said he didn't have time. So she wasted money for that appointment. So we go in for the second appointment and he's again about 30 min late. He then went on to verify she didn't eat for 3 hours prior, but she was never told that. The procedure continued and neither the Dr nor the assistant knew how to work the Nitrous oxide and had to call in another person. Tbh the Dr was kinda condescending as well. Idrk what happened cause this is wild.

This dental clinic has terrible service from both the medical and customer service staff. It has…read moreirregular policies that harm patients. I do not recommend it to anyone.

these people ruined my facial frame. had a lower tooth removed for no reason because of crowding…read moreclaiming... my jaw was too small... instead of shaving a few teeth down one got permanently removed and now i will forever feel like i have a over bite because my top teeth never line up with my bottom on top of a projected gum line on the top half of my teeth.. DONT EVER REMOVE YOUR TEETH UNLESS ITS YOUR WISDOMS.

The clinical staff is great and Dr. Daniel particularly has a personable way of connecting with…read morekids. We were extremely disappointed to be suddenly dropped as a patient with no warning in the middle of treatment. A few months ago we had to cancel an appointment on the same day because my son was sent home from school with a high temperature. Not wanting to risk getting anybody else sick, I called and explained the situation for which they sounded appreciative. The appointment was rescheduled for a later date and there was a miscommunication between my wife and I on the new date and time causing us to miss the appointment. There are no appointment reminders sent by phone, text or email. We'll take responsibility for missing the appointment but never expected to receive an email the following day dropping our son(s) as patients because we missed two appointments, one of which was to just ensure nobody else got sick. We attempted to call and discuss this further but we never received a call back. It's obvious that Daniels Orthodontics would rather you take your child to an appointment, sick or not. It's also obvious this office is a little too busy to any longer care about customer service or patient care. Consider elsewhere for orthodontics, there are a number of options.

Very friendly, clean office with amazing staff. They take time to explain things to my son who is…read moreapprehensive about the entire process. They do a great job of ensuring you have all of the information needed during and after the initial consult such as the cost of the procedure, how long it will take, etc. The office also does fun contests and promotions. This really helps so that it isn't such a drag to have to go to the orthodontist. Highly recommend this office for any and all of your orthodontic needs.

Dr. Menjivar is a great orthodontist. The patients that I have referred to her have always been…read morevery happy. The staff is very welcoming as well!

Dr. C & "the girls" are the absolute BEST the day before my braces were to go on I received a…read morephone call from the doctor asking me if I had any questions that he could address which made me feel so comfortable before I even entered the office , Upon entering the office I must say it is impeccably immaculately clean the procedure room is beautiful all brand new and ultra modern Dr. C is an incredible doctor answers every question so that you understand The entire process going on he has made this experience so wonderful as I was very scared to have braces put on and now I love my teeth I highly recommend his services to anybody adult or child THANK YOU Dr.C & "the girls "

This place is very welcoming and like a family, they are understanding and patience with there…read moreclients. That are extremely kind and helpful. And I also get my braces on after having my pallet expander in for 7 months!!!!

This place is awesome awesome awesome! Its state of the art and super cool to be in. There are a…read moreton of iPads to consume yourself in games until your time comes to get work done. My son got braces here - The entire staff was super duper friendly and always - you guessed it - smiling! Kids will have no fear here! The staff explain everything in detail and are gentle inside the mouth (according to my son!). There are no isolated rooms - Kids are all in one big room under light and relaxed with some Dr. B sunglasses which they get to keep! I didnt see a nervous or unhappy person in the whole building. I have 2 other children whom I definitely plan without a doubt to take here... And to top it all off - They my son a cool picture in the mail about a week after he got his braces! This place really goes above and beyond!

This is an amazing place! I've been with them for over one year and I am so happy with my results…read more They were great kind and very professional. You always get to chose your colors and they are very financially flexible. It has a great family atmosphere and they take your care and needs to the next level.

Great spot for a great smile. New beautiful facility with competent and cheerful staff. So glad…read morewe brought our girls to Dr Feldman and his staff. You could go somewhere else, but you won't smile as big

It is easy to give Feldman orthodontics a great review. The staff is super friendly welcoming…read moreaccommodating. After almost 12 months I continue to have a really good experience. It is easy for me to provide my highest recommendation for Feldman orthodontics. And my compliments go out to Dr. John and and Dr. Dave for making sure my experiences have been nothing but positive. I am confident that they will continue to be very successful. If you were looking for an A+ orthodontist look no further.