Scheduled an appointment 2 months in advance only to get a text message two days prior that the…read moredoctor texted the receptionist that he wouldn't be in. Unacceptable, unprofessional behavior from incompetent and underqualified receptionists. A phone call follow-up only doubled down on the poor communication- after I explained I'd taken time off for the procedure and that a two day notice was not okay, she snarkily responded that 'People do get sick, y'know". The appointment was only scheduled because I needed a crown, as their awful filling fell out in less than a year. Steer clear of them, 0/10.

My wife and I have been going there for over 30 years. After Dr. Bozza passed, things rapidly…read more went down hill. I've never had issues with the dental hygienist, but their secretary and billing department are atrocious. On many occasions, the billing department overcharged and mismanaged the paperwork with the insurance company. On more than one occasion, I had to be on the phone for hours trying to straighten out the situation. Most recently, I had to cancel my cleaning for a last minute medical procedure. Without even asking why I had to cancel, they said they would charge me $50. Gone our the days of a doctor caring for a patient, but at least they could feign interest and give the patient of 3o years a little grace. As a whole, I would say they are unprofessional and care only about making a profit.

My husband and I went to the Terryville store to get the latest covid 19 vaccine this morning. Our…read moreappointments were at 11:30 and 11:45. A very nice young lady, named Lymira greeted us at the pharmacy counter and immediately took our information. We got our shots and were out of there by 12:00, leaving with 8 boxes of at home covid tests. The experience was very pleasant and efficient.

Absolutely horrible service here. Brought someone in for a Covid Booster. We had all paperwork…read moreprepared ahead of time. His appt was for 11:30. We arrived 15 mins early. The couple ahead of us couldn't find there Medicare card, then didn't have any of their paperwork completed. Girl at the counter said that they have to take people in order!?! We waited for an hour before he was seen. They are very disorganized and not very courteous. Horrible experience

I saw Dr. Guglin to get Botox and I am thrilled with the results! This was my first time getting…read moreBotox and I felt I was in extremely safe hands given Dr. Guglin's 35 years as a surgeon prior to opening his current office. He was fun to chat with (even with my mask on) and he made me feel extremely relaxed during my visit. I told him I wanted to start to work on my crow lines and laugh lines and we did a small amount of product that subtly helps both. I can still move my face and everything! Anyway, if you're thinking of getting Botox in the near future I recommend Hyperfit MD for the expert and kind care.

I learned so much about my body and my health by completing 3 of the test that Dr Guglin…read morerecommended. I'm very impressed by the technology available here in Milford CT. The staff is knowledgeable, professional and most of all caring. If you spend time at the Gym, you definitely want to know more about your body. I highly recommend HyperFit MD.

My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

Dr. Demas and his team are highly professional and highly courteous, and it's been my wife's and my…read morepleasure to have them do the braces for both of our kids. One of the team even interrupted her Thanksgiving dinner to take care of an urgent and painful orthodontic emergency that one of my kids had gotten herself into. We felt terribly guilty over interrupting this young woman's family time, but we are highly grateful for her self-sacrifice. This is a mark of true class and distinction. You cannot go wrong entrusting Dr. Demas and his team. They will do their conscientious best, "crossing every t and dotting every i." No complaints from us!

After a really scary initial consultation with the orthodontist my son's dentist referred us to, we…read morewere referred to Team Demas here in Southington. The location is convenient, as it is in the same building as my optometrist. Parking is plentiful and off street, too. When you walk in, you will notice it is bright, spacious, modern, and devoid of the traditional smell of musty attic and latex that usually emanate the air of a dental office. The first thing you will notice is the friendly front desk staff. They are extremely friendly and helpful, and even though I forgot my son's initial paperwork, it was no hassle at all to get the extra paperwork. In the waiting room, there is plenty of room to get comfortable- there are lots of chairs, phone charging station complete with every charger imaginable, a TV, a coffee bar, magazines, and even a Team Demas monthly newsletter. The wait was a little lengthy, and there were quite a few patients in there, so I'm glad the waiting area makes the wait not so terrible. The consultation area was also very nice, we were taken back to a private office with a dentist chair and state of the art tools and software that were able to scan a 3d model of my child's mouth within a minute. It was crazy fast! The one thing that gave me issue is that after the consultation, I received a mixed message. I was informed my child would experience facial deformities and serious oral issues if not treated, yet his exam determined he would only qualify for our private, paid insurance, and that our public insurance determined there was no major need. I feel this was done in effort to get me to pay more out of pocket, as the private reimbursement rate is more than Medicaid's. They made the process seem so medically necessary, so it really boggles me that they would then turn around and say it isn't necessary enough, but still so necessary you must fork over $4,444.00. Overall, the office is nice and modern, and it does seem like a lovely place to get work done. All I have to say is beware if you have private plus public insurance, because it seems like they'd do anything to ensure you pay the most out of pocket.