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Terryville, CT

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2 months ago

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2 years ago

front desk lady is very rude and no one seems to know what's going on. Always a mess and an issue

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10 years ago

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Ralph B.

Thank you Barbara, we love seeing you come in!

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Team Demas Orthodontics

Team Demas Orthodontics

4.9(7 reviews)
8.4 mi

Dr. Demas and his team are highly professional and highly courteous, and it's been my wife's and my…read morepleasure to have them do the braces for both of our kids. One of the team even interrupted her Thanksgiving dinner to take care of an urgent and painful orthodontic emergency that one of my kids had gotten herself into. We felt terribly guilty over interrupting this young woman's family time, but we are highly grateful for her self-sacrifice. This is a mark of true class and distinction. You cannot go wrong entrusting Dr. Demas and his team. They will do their conscientious best, "crossing every t and dotting every i." No complaints from us!

After a really scary initial consultation with the orthodontist my son's dentist referred us to, we…read morewere referred to Team Demas here in Southington. The location is convenient, as it is in the same building as my optometrist. Parking is plentiful and off street, too. When you walk in, you will notice it is bright, spacious, modern, and devoid of the traditional smell of musty attic and latex that usually emanate the air of a dental office. The first thing you will notice is the friendly front desk staff. They are extremely friendly and helpful, and even though I forgot my son's initial paperwork, it was no hassle at all to get the extra paperwork. In the waiting room, there is plenty of room to get comfortable- there are lots of chairs, phone charging station complete with every charger imaginable, a TV, a coffee bar, magazines, and even a Team Demas monthly newsletter. The wait was a little lengthy, and there were quite a few patients in there, so I'm glad the waiting area makes the wait not so terrible. The consultation area was also very nice, we were taken back to a private office with a dentist chair and state of the art tools and software that were able to scan a 3d model of my child's mouth within a minute. It was crazy fast! The one thing that gave me issue is that after the consultation, I received a mixed message. I was informed my child would experience facial deformities and serious oral issues if not treated, yet his exam determined he would only qualify for our private, paid insurance, and that our public insurance determined there was no major need. I feel this was done in effort to get me to pay more out of pocket, as the private reimbursement rate is more than Medicaid's. They made the process seem so medically necessary, so it really boggles me that they would then turn around and say it isn't necessary enough, but still so necessary you must fork over $4,444.00. Overall, the office is nice and modern, and it does seem like a lovely place to get work done. All I have to say is beware if you have private plus public insurance, because it seems like they'd do anything to ensure you pay the most out of pocket.

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Team Demas Orthodontics
Team Demas Orthodontics
Team Demas Orthodontics

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Kids Dental Care

Kids Dental Care

1.5(11 reviews)
1.1 mi

My children have been to this place four times. The first three times they had their teeth clean by…read morea super nice hygienist. Because of that hygienist I decided to overlook the poor services, not-so-friendly attitude, and bad customer management at the front desk. I am used to the routine cleaning and the quick dentist consultation at the end of each visit. I was surprised to see the dentist conducted what is normally performed by the hygienist on this last visit. I was even more shocked that his bedside manner was poor and he was not considerate of my children's comfort level. I would expect a dentist to be more competent at performing a hygienist task without getting flustered. The dentist was very nice but I did not get a good vibe by the way he responded to my kids; Rather than walking them through the process and easing their discomfort, he stifled their natural instinct to draw away and told them to "don't do that". I am choosing not to return to this practice for the sake of my children's psyche. I don't want dentistry to be a negative experience.

If I could give this dental practice 0 stars I would Ammar…read moreIdlibi is quite possibly the worst dentist I have ever interacted with. this man is clearly committing insurance fraud, and needs to have his license revoked. he TRIED to do un-necessary procedures on my minor child in which I KNEW he didn't need so ultimately we went elsewhere and sure enough I was right - didn't need to SIX CROWNS this guy tried to say he needed. and wanted to put him under anesthesia for. the office manager must be in cahoots with this guy as well supporting his assinine decisions.

Daniels Orthodontics - Cheshire

Daniels Orthodontics - Cheshire

2.7(3 reviews)
12.5 mi

Dr. Daniels and his staff are one of a kind, hard to come by, excellent professionals. I recommend…read morehis practice without a single reservation to everyone and anyone who may need orthodontic treatment. You are listened to, you are accommodated, you are educated, and most importantly you are working with a very knowledgable and easy going individual. I can't recommend Dr. Daniel's and his staff highly enough.

The clinical staff is great and Dr. Daniel particularly has a personable way of connecting with…read morekids. We were extremely disappointed to be suddenly dropped as a patient with no warning in the middle of treatment. A few months ago we had to cancel an appointment on the same day because my son was sent home from school with a high temperature. Not wanting to risk getting anybody else sick, I called and explained the situation for which they sounded appreciative. The appointment was rescheduled for a later date and there was a miscommunication between my wife and I on the new date and time causing us to miss the appointment. There are no appointment reminders sent by phone, text or email. We'll take responsibility for missing the appointment but never expected to receive an email the following day dropping our son(s) as patients because we missed two appointments, one of which was to just ensure nobody else got sick. We attempted to call and discuss this further but we never received a call back. It's obvious that Daniels Orthodontics would rather you take your child to an appointment, sick or not. It's also obvious this office is a little too busy to any longer care about customer service or patient care. Consider elsewhere for orthodontics, there are a number of options.

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Daniels Orthodontics - Cheshire
Daniels Orthodontics - Cheshire

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Smile Center - orthodontists - Updated October 2026

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