I've been a MyEyeDr patient for nearly 20 years. I've tried other optometrists, but truthfully, I…read morelike the way MyEyeDr does things. Their Annual Supply program for contacts and "discount" on a backup pair of glasses is probably not the most cost-effective option, but I appreciate the convenience. That said, [alleged] sketchy deals between the local optometrists and South Carolina aside, this MyEyeDr location couldn't get my left eye's prescription quite right. That's fine--my left eye has been slightly off for about a decade now. I don't fault Dr. Reid or the company for that. What's frustrating, though, is that despite my vision quite frankly not being noticeably different with this new prescription, I had to go through this whole process just to get a South Carolina driver's license. Why? Because the state requires a specific code from optometrists--something that, due to their [alleged] cozy arrangement with the state, I was forced to obtain despite passing a vision test in Georgia less than six months ago. Even that, I could have let slide. But then Dr. Reid's office gave me the wrong rebate form for my contacts. I drove all the way back only to be told they don't even have the correct form available! That is absolutely ridiculous. I left with nothing but a vague promise that they'd call their other locations to see if they could track one down. What a fucking joke. Trust is hard to build and easy to lose. MyEyeDr, let me make this perfectly clear: if I don't have the form in my email by Monday or at least an update on when I can expect it, you will have permanently lost me as a customer. I sincerely hope a ~20-year business relationship is worth enough to you to make this right.

Dr Reid Nicholas is great as well his staff are attentive friendly and easy going with all your…read moreneeds . We'll informed as well as giving the inflation to you as a patient to make your visit fit your needs . Must see no pun intented excellent Dr Robert L Crisman , Jr.

We have been going to Northside for the last couple of years. We originally switched from another…read moreprovider in Spartanburg, not for anything bad, but mainly for distance to our home. I have found the Doctor and staff to be fantastic. They alerted me to potential problems and how they were checking annually to ensure we addressed them if needed. The frame selection is good, and for the first time in my life, I was able to get the same frames that I had last year (and I love). Price-wise, it is obviously insurance-dependent, but I am paying less now than I did a few years back. Lastly, I was told to expect my frames back in two weeks, and I received my progressives with all the bells and whistles in 5 business days (even with a holiday and weekend in the middle)! So quick!

I had an appointment with them some time back mind you I am a 78 year old woman on a retired fixed…read moreincome. My exam was fine but when it was time for them to sell me glasses I wasnt financially ready to do that the day of my appointment. The doctor and his assistant pretty much belittled me and shamed me for not buying that day. I wanted to pay my property taxes first and then work on purchasing glasses but that seemed like a crime to them. I was humiliated beyond belief and felt like crawling out of there. I am a "soft" person and I will carry this with me for a long time. Shame on you Morganton Eye in Forest City!

Gonna do my daily review of the crappies optometry office in the world. If you like drama and cheap…read moreass glasses that break this is your place. If you like to throw the F word around get right in here because they'll take a month to get your glasses to you and then give you attitude when you ask where they are. The so-called manager must be in perimenopause because she was sweating and crying and hiding in the other room. If you're looking for incompetence, this is the place for you!

It took 45 days and 3 tries to finally get my lenses right. Nice people at the store and very…read moreapologetic, but their access to the processing lab seems limited, therefore, stuff that goes sideways can't be prioritized. I didn't have my prescription sunglasses for that amount of time which was not too fun given I drive a lot for a living.

I'm a new patient and was immediately impressed with the facility which is welcoming, clean and…read moreorganized. the technicians and doctor took the time to answer questions and explain options. I plan on being a long term patient here.

They work with me in scheduling my appointments, as long as I maintain my appointments on time, and…read morethe right date. As a Sr. Citizen sometimes keeping on time and the dates correct is the challenge. It is funny but maybe it is not, my husband makes the entries in my appointments app or calendar. Two SR adult trying to keep all my therapy appointments, and regular appointments, I seem to get something wrong. It can become embarrassing but Jervey has been very supportive and I get rescheduled in just a matter of days if someone does like I do. Jervey's technicians and optometrists are very cordial, extremely knowledgeable, and are up to date with equipment and what is happening in your eyes and what it is you need. I have been going there over 5 years and, as far as it goes, they will be handling my eyecare for as long as it is needed .

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

This place is horrible don't even waste your time. They rude and they don't fill out paperwork…read morecorrectly. Then they want to charge you $25 for paperwork to be faxed over not not even complete. How you sign a paper that's not filled out? Took a whole week for somebody to get back to me. I went to another eye doctor and they did way more testing on my eyes than this place and found a solution. They told me to take eye drops that didn't work and one of the eye drops was discontinued. These people are worthless and rude find you another place. Doctor got an attitude because I asked if he can wash his hands before he touch my face. The lady took my papers and faxed them then my job said they never got the papers so I'm supposed to pay $25 to fax them again lol this place is a mess

I got my last pair of prescription glasses here. They have a truly high selection of frames to…read morechoose from. All colors and any imaginable style are kept in stock. I was very warmly greeted at the door. There was no pressure to make any decision. That's a good thing as there is much to look at and absorb. I was given guidance as to what would look the best on me and where the best value was. I guarantee you that was appreciated! Without the assistance provided to me I don't think I could have made the right call. About three days after my purchase I received a phone call saying my glasses were ready for pickup! Much care was given as I tried on my new glasses. Once again; no pressure to rush me out the door. This store is obviously after repeat customers! This is a great place to one stop shop! There is no need to run all over Spartanburg just to get a pair of glasses. Eye exams ( with an appointment ) are conducted on site. They do it all here; in store for you! Great Job! Great Experience! I highly suggest you visit this place when the need to improve your vision arises!

The staff went above and beyond to please this very particular customer. Tremendous customer…read moreservice!

Raise your hand if you scheduled a contact‑renewal exam and were redirected to the practice's…read moredry‑eye specialist because your optometrist was "unavailable," and instead of a contact exam, she briefly checked your eyes, said she was "checking dryness," and instilled fluorescein drops with benoxinate--without disclosing the drug, procedure, risks, or that it dulls pain and masks harm. Raise your hand if a meibomian gland expression was performed with clinically damaging force--enough to make your eyes feel pushed forward--while an undisclosed anesthetic left you unable to feel pain. Raise your hand if the provider later denied using drops, claimed she used fluorescein strips, and you were told there was no difference--that you were confused--without ever disclosing that the difference is an anesthetic. Raise your hand if the same dry eye specialist examined your eyes with white, prolonged green, and blue lights, and immediately after the visit you developed light sensitivity, followed by worsening dry, achy, gritty eyes with blurred vision, tearing, contact‑lens intolerance, discomfort, eye fatigue, and delayed accommodative and motion‑tracking response consistent with post‑procedural functional visual disruption, and when you called the practice, you were told the physician said the dye was "mostly water" and not causal--omitting other procedures she performed that are clinically known to cause your symptoms. Raise your hand if, at a follow‑up, the doctor raised red flags by omitting procedures, admitting green‑light use only after being pressed and minimizing it as brief despite it being the longest part of the exam. Raise your hand if you later learned the green light was not for dryness but to examine the back of your eyes--something the elective screenings you declined would have allowed--yet it was placed near‑last during what you believed was "checking dryness" to conceal exam scope and added ocular harm. Raise your hand if your original optometrist said a nondilated retinal exam was "really, really super tough," then reversed course to praise the dry eye specialist once records showed she viewed your retina, as if you were unable to grasp the inconsistency. Raise your hand if the dry eye specialist portrayed to your original optometrist that she used fluorescein strips, not drops, and he dismissed your concern--without disclosing the anesthetic difference that enabled her to aggressively manipulate your meibomian glands, causing the very condition she's licensed to treat. Raise your hand if you now live with chronic dry, achy eyes; light and weather sensitivity; eye fatigue; limited contact‑lens tolerance; blurred vision despite correction; and difficulty focusing--symptoms that have significantly disrupted your quality of life, work, and nursing program. Raise your hand if your medical records were altered to frame these symptoms as pre‑existing, and Dr. McGregor and Associates denied adequate care by refusing to amend them and colluded with other optometrists to reframe your medical history and diagnosis, blocking timely, relevant treatment by other providers. Raise your hand if Dr. McGregor and Associates are refusing to release audit trails proving record tampering and are violating HIPAA by failing to respond within 60 days to an amendment request sent over three months ago and verbalized five months ago. Raise your hand if you're still fighting for full accountability. I haven't even addressed the insurance fraud or the contact lens exam and refraction that she never did. On October 21, 2025, I entered Dr. McGregor and Associates with healthy eyes and left a dry eye patient with visual disturbances. Evidence is on YouTube: search "Green Light, Gaslight, 1‑2‑3" to access the channel. Please share to protect others. These "specialists" use the same skills to cause dry eye that they use to treat it, during what should be basic exams, on unsuspecting patients with healthy eyes. Please, BEWARE. Checkmarks don't change direction. This is fraud.

Great experience. Reasonable and friendly staff. Good exam and good selection of framesread more

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends