Great staff great doctor and especially caring when you need help. No rushing you in and out but…read morespend quality time assessing your health

Worst eye appointment ever! Do not go here - the assistants and the doctor were absolutely ignorant…read moreand dismissive of my concerns. Refused to listen and ignored the fact I have MS. So disgusted that I left immediately after exam with eyes dilated but drove anyway just to get away from these people. should have negative five stars for rating.

Raise your hand if you scheduled a contact‑renewal exam and were redirected to the practice's…read moredry‑eye specialist because your optometrist was "unavailable," and instead of a contact exam, she briefly checked your eyes, said she was "checking dryness," and instilled fluorescein drops with benoxinate--without disclosing the drug, procedure, risks, or that it dulls pain and masks harm. Raise your hand if a meibomian gland expression was performed with clinically damaging force--enough to make your eyes feel pushed forward--while an undisclosed anesthetic left you unable to feel pain. Raise your hand if the provider later denied using drops, claimed she used fluorescein strips, and you were told there was no difference--that you were confused--without ever disclosing that the difference is an anesthetic. Raise your hand if the same dry eye specialist examined your eyes with white, prolonged green, and blue lights, and immediately after the visit you developed light sensitivity, followed by worsening dry, achy, gritty eyes with blurred vision, tearing, contact‑lens intolerance, discomfort, eye fatigue, and delayed accommodative and motion‑tracking response consistent with post‑procedural functional visual disruption, and when you called the practice, you were told the physician said the dye was "mostly water" and not causal--omitting other procedures she performed that are clinically known to cause your symptoms. Raise your hand if, at a follow‑up, the doctor raised red flags by omitting procedures, admitting green‑light use only after being pressed and minimizing it as brief despite it being the longest part of the exam. Raise your hand if you later learned the green light was not for dryness but to examine the back of your eyes--something the elective screenings you declined would have allowed--yet it was placed near‑last during what you believed was "checking dryness" to conceal exam scope and added ocular harm. Raise your hand if your original optometrist said a nondilated retinal exam was "really, really super tough," then reversed course to praise the dry eye specialist once records showed she viewed your retina, as if you were unable to grasp the inconsistency. Raise your hand if the dry eye specialist portrayed to your original optometrist that she used fluorescein strips, not drops, and he dismissed your concern--without disclosing the anesthetic difference that enabled her to aggressively manipulate your meibomian glands, causing the very condition she's licensed to treat. Raise your hand if you now live with chronic dry, achy eyes; light and weather sensitivity; eye fatigue; limited contact‑lens tolerance; blurred vision despite correction; and difficulty focusing--symptoms that have significantly disrupted your quality of life, work, and nursing program. Raise your hand if your medical records were altered to frame these symptoms as pre‑existing, and Dr. McGregor and Associates denied adequate care by refusing to amend them and colluded with other optometrists to reframe your medical history and diagnosis, blocking timely, relevant treatment by other providers. Raise your hand if Dr. McGregor and Associates are refusing to release audit trails proving record tampering and are violating HIPAA by failing to respond within 60 days to an amendment request sent over three months ago and verbalized five months ago. Raise your hand if you're still fighting for full accountability. I haven't even addressed the insurance fraud or the contact lens exam and refraction that she never did. On October 21, 2025, I entered Dr. McGregor and Associates with healthy eyes and left a dry eye patient with visual disturbances. Evidence is on YouTube: search "Green Light, Gaslight, 1‑2‑3" to access the channel. Please share to protect others. These "specialists" use the same skills to cause dry eye that they use to treat it, during what should be basic exams, on unsuspecting patients with healthy eyes. Please, BEWARE. Checkmarks don't change direction. This is fraud.

Great experience. Reasonable and friendly staff. Good exam and good selection of framesread more

I have been going to Dr Nigh since 2009 with brief breaks when I moved out of state. When I say…read morethat I can't recommend this office enough, I mean it more than I can possibly express. Everyone there is friendly and helpful, and Dr Nigh himself is the best eye doctor I've ever dealt with. I am extremely near sighted and have recently experienced a retinal detachment and they have always gone out of their way to do everything they absolutely can to fit me in for appointments, get me trial contacts, refer me to retina specialists, etc. Highly, highly recommend.

My visit to the Nigh Eye Group was fantastic. They were great a few years ago, but yesterday showed…read moreme that I made the right decision to keep them as my eye care providers. Dr. Laurie Niederbrach went above my expectations and found a problem that has been plaguing my eyes for years. I left their office after she treated me with better vision because of the problem she caught; I feel truly blessed that I visited the Nigh Eye Group on Tuesday, May 7th, 2025, and I highly recommend them to everyone in the upstate to give them a look. Great group of doctors and a very good staff assisting them.

Dr. Klein has been wonderful to me, my wife and my daughters family. He solved a problem with an…read moreeye infection when no one else could. His receptionist is the best also. Bob Maguire

Wonderful Doctor! The office is clean and modern and they offer amazing customer service and care…read more I only wish I had found it sooner!

I'm a new patient and was immediately impressed with the facility which is welcoming, clean and…read moreorganized. the technicians and doctor took the time to answer questions and explain options. I plan on being a long term patient here.

They work with me in scheduling my appointments, as long as I maintain my appointments on time, and…read morethe right date. As a Sr. Citizen sometimes keeping on time and the dates correct is the challenge. It is funny but maybe it is not, my husband makes the entries in my appointments app or calendar. Two SR adult trying to keep all my therapy appointments, and regular appointments, I seem to get something wrong. It can become embarrassing but Jervey has been very supportive and I get rescheduled in just a matter of days if someone does like I do. Jervey's technicians and optometrists are very cordial, extremely knowledgeable, and are up to date with equipment and what is happening in your eyes and what it is you need. I have been going there over 5 years and, as far as it goes, they will be handling my eyecare for as long as it is needed .

I had a really great experience here. The doctor was very nice, professional, and took the time to…read moreexplain things in a way that really made sense, not only about parts of the exam but how the results affect distance vs near sight. I've had eye exams for years, and no one had ever explained some of these issues so clearly before. I also got an amazing deal on three pairs of glasses: one reader, one progressive pair for computer work, and one prescription sunglass. Everyone was friendly, helpful, and made the whole process easy. Also, the turnaround timing was great!! I would definitely recommend this place.

I got such an amazing deal on glasses here that I had to yelp about it. I ended up getting an exam…read moreand three new frames for the price I was honestly expecting to spend on a single pair.

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

This place is horrible don't even waste your time. They rude and they don't fill out paperwork…read morecorrectly. Then they want to charge you $25 for paperwork to be faxed over not not even complete. How you sign a paper that's not filled out? Took a whole week for somebody to get back to me. I went to another eye doctor and they did way more testing on my eyes than this place and found a solution. They told me to take eye drops that didn't work and one of the eye drops was discontinued. These people are worthless and rude find you another place. Doctor got an attitude because I asked if he can wash his hands before he touch my face. The lady took my papers and faxed them then my job said they never got the papers so I'm supposed to pay $25 to fax them again lol this place is a mess

On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.