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    7 years ago

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    Iron Mountain - Madison

    Iron Mountain - Madison

    (1 review)

    Worst experience! I ordered this service thru Office Depot at Westgate Mall. That was my 1st…read moremistake. The employee was helpful but the order was not actually placed, it was just sitting in limbo. I finally figured that out and found a coupon to save 30% that the employee had mentioned nothing about. It saved quite a bit on a large 1 time shredding service. I then received a phone call from someone at Iron Mountain to schedule the service and was told I would get a call back. I never got a call. I did get 2 emails with 2 different order numbers and our corporate address instead of the service address which was clearly communicated to them. The bins were delivered to our office in AZ and not to the site the work needed to be done in WI. I am now waiting for someone at Iron Mountain customer service to figure it out. I will not use their service again nor will I use Office Depot/Office Max to schedule work. If they can't be competent in handling this service they should not offer it.

    From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

    Tri State Shred - shredding - Updated June 2026

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