Milwaukee office did not have enough staff or trucks to service several buildings. Trucks were constantly breaking down, they missed scheduled pickups and even the pickups to pickup what was missed were not made. Local office manager constantly made excuses and promises that were not kept. Every month we had billing errors and had to practically beg to get paperwork on time. Even the Vice President didn't care and made excuses also. Horrible customer service, lots of employee turnover, drivers were not trained to properly dispose of confidential shredding, received shredding bins with no locks, got broken bins. There were only a few times they came on time. Do not do business with Proshred if you are a larger company. They are not equipped to handle larger shredding jobs and are impossible to work with as they do not come and constantly make excuses. Can't believe this company has any customers at all and stays in business. They obviously do not care about their customers. read more