I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

Ronald Taylor Funeral Home is truly a hidden gem! This father, son, and daughter team--Mr. Taylor…read moreSr., Mr. Taylor Jr., and Ms. Latasha Taylor--are simply the BEST! They treated my family with so much love, dignity, compassion, and respect throughout the entire process of funeralizing my beloved Mother. Their professionalism, patience, kindness, and genuine care are truly the epitome of LOVE and EXCELLENCE. In one of the most difficult seasons of my life, they went above and beyond to make sure my family felt supported and cared for. Honestly, they were better to me and my family than any church family I have ever known. I wholeheartedly and highly recommend Ronald Taylor Funeral Home to anyone who is looking for a funeral home to care for their loved one with dignity, respect, compassion, and genuine love. Thank you, Ronald Taylor Funeral Home, for making one of the most painful moments in our lives a little easier. Your family treated my family like family, and for that, I will be forever grateful. With heartfelt appreciation, The Meadows Family

Dear Taylor Funeral Home Family, On behalf of the Washington…read morefamily, and especially Earl Washington, we would like to express our sincere gratitude for the care, compassion, and professionalism you showed during the services for Gertrude Washington. During this process, you treated our family with dignity and kindness, making a very difficult time a little easier to bear. Your attention to detail and genuine concern did not go unnoticed, and it truly felt as though you treated Gertrude as one of your own. Thank you for guiding us with patience, grace, and respect. The service was beautifully done, and we are deeply appreciative of the comfort and support you provided to our family. With heartfelt thanks, Earl Washington & Family.

They cremated my Auntie, they were nice, made her wife comfortable with the process, and very…read morepleasant ppl, I recommend anyone GO HERE!!!! They will treat u right and make us experience, GREAT

I took advantage of Old Town Funeral Choices following the death of my spouse. This facility came…read morewith the recommendation of several people in my church. They deserve their stellar reputation! The arrangements for my spouse's remains were easily taken care of, the funeral director was appropriately respectful and efficient, and the charges were extremely low, lower than a competing service that has a reputation for low costs. He took care of ordering the death certificates and publishing the obituary, never complaining about my numerous revisions to the text. In the end, he called me to report they had overcharged me about $2.00 on each death certificate and asked how I'd like the money refunded. Talk about scrupulously honest! I will recommend Old Town Funeral Choices anytime.

The service from Frazier Mason Funeral Home was awesome. Mr. Taylor and his staff picked my mother…read morebody from the home and was able the meet with family to make arrangement for her service. We was able to view my mother body the day before the funeral. She looked like she was sleeping. Mr. Taylor and his staff was not only compassionate to my family they was professional. They even check on us after the service. I am extremely pleased with our service.

I used this funeral home to take care of the loss of my mother. They were able to resolve my case…read moreon short notice and took care of everything our family needed.

I highly recommend Dunn & Son Funeral Home to everyone in the DMV area. The entire staff was truly…read moreoutstanding. Theresa Dunn and her daughter, Brianna, are two of the most gracious and compassionate people I have ever met. I first met Theresa in 2014 when my family entrusted Dunn & Son Funeral Home with my mother's services, and then again the following year for my grandmother. Most recently, I had to bury my daughter, and once again, everyone showed my family so much kindness, care, and compassion during one of the hardest moments of our lives. The staff was amazing not only to me, but also to my granddaughters, who could not stop talking about how wonderful Brianna was to them. It brings tears to my eyes to say that I trusted no one else with my precious daughter's remains except Theresa and Brianna Dunn. They treated her with dignity, love, and respect, and made her look absolutely beautiful. I am forever grateful for the comfort and care they provided to my family. I trust them completely and wholeheartedly recommend their services.

Not sure I would use them. They lost ashes of small child at cremation or gave them to wrong…read morepeople. Not sure how this can happen if you have this much experience. Would love to know outcome of lawsuit

Everyone at Genesis is thoughtful, efficient, and knowledgeable. We really appreciated working with…read morethem!

Ms Francine Bryant made the process of completing the process of getting my Sister to the Cremation…read moreCenter and communication was welcoming in times of sorrow. She was professional and guided me through the process. I thank her. I hope to never have to do this again without her help

Freeman Funeral Services was there when I needed them the most. The two gentlemen that arrived to…read morepick my mom up on the night of her passing were extremely professional and handled her with care. When it was time for me to sit down with Ms. Glenda she took her time, answered all of my questions and was extremely helpful to me as this was my first time being in this situation. Highly recommend!!!

The family of our loved one is pleased! My first in- person meeting was as expected; Reviewing the…read morepackages, making selections; Type of service, date/time, casket, casket spray, payment timeline, scheduling for clothing drop-off and viewing. While I posed many questions, I received answers. I was made aware of what to expect due to the health condition of my loved one. I honored the timeline accordingly and ensured our play list was provided to allow ample time to coordinate. Submission of his clothing and meeting Damian who assured me the fit will work. Issuance of payment was as agreed and I was previously contacted of the arrival of the death certificate. The viewing was on time and our LO body exceeded our expectation. The Limo driver arrived prior to our agreed upon time & advised of his presence only - There was no rush just letting his presence known. The family was greeted upon arrival and escorted to the Chapel and we maintained to timing schedule. The compassion of each person our family engaged with was the perfect experience. Ms. Glenda - Thank you for your upfront knowledge you shared and providing resources, Ms. DaZha - Your customer service traits are beyond exemplary and I am grateful (Text messages, timely responses, calls answered, hugs and more-so being the listener), Cherise - Although behind the scene, you were truly on point with our play list and adapted to our requested change immediately, Damian - You made his clothing look perfect!. There were others I do not recall by name however we were treated as royalty: Politeness, Sympathetic, Patient- "YES", I recommend Freeman Funeral Services P.A. Ms. Glenda and her staff were beyond superb and I'm sorry for previous experiences that I read prior but took a chance and happy I did.

I didn't know Lee funeral home offered pet cremations until I found one of their brochures at the…read moreCalvert humane society. The entire process was meant to make me feel at ease (they handled my crying through out) after just losing my potbelly pig of 18 years! Yes, they accepted my potbelly pig. They have set price (printed on brochures) that goes by weight of pet so no surprises. That said, the cost included a memento hoof print in a nice box that also holds a photo. The remains came in a standard container but I also had the option to purchase a fancier one if I wanted. There was no push to spend more money. I also received a certificate of cremation. Everything was packaged in a nice carrying bag and ready for pick up 3 days later. Thank you Lee Funeral home for adding pet cremations to your services and for having a caring staff when most needed. Very well done

I was there for a viewing and funeral service so I'm not a client. Compared to the other funeral…read morehomes in the area this one seems very similar. All of the staff with whom we interactive were professional and polite. Interior to include the restrooms was very clean. The chapel area was pretty large. All in all, I don't think I'd have any issues with using this general home if I was looking for services in the northern Calvert area.