So.... that was not good. I'm not the type of person to complain, or cause a scene. When this all happened, I kept my cool. However, this business is an obvious and shameless cash grab.
I went to the fair celebrating a 2 year anniversary, and we had between (roughly) the hours of 2 to 5 to go to the fair. We weren't going for rides, but rather for the petting zoo and food stands, so we figured a solid 3 (or perhaps more) hours would be enough.
-We had to pay 10 bucks a person to get in. We had a coupon on our phone, but the admissions counter said it needed to be printed to work. Fine, whatever.
-We walk into the park, and it's silent. We go over to the petting zoo, in high heat, and wait around for 15 minutes for someone to come to the booth and let us in. No one comes. We go walking around, and come to find out that almost NOTHING is open. Almost all of the food stands are vacant, buildings are empty or locked, and card machines are off or broken. 30 minutes wasted.
-We go back to the front gate to talk about this problem. There was a young teen girl and a cop. We asked why all of the stands are vacant. The teen told us (in a very condescending tone) that they were probably on break, and wouldn't be back until around 4. Dismayed, we figured 'Maybe we'll go to the mall until then'.
-The girl told us that if we left, they would not let us back in. I asked if there were wristbands we could get to show we had paid. They said no. I asked, if we bought a money card, if we could use that as proof. They said that, no matter what, they would not let a paid customer back in. This is perhaps the most bluntly unprofessional and, honestly, stone age business decision that any event-manager has ever made. The woman at the admissions table should have TOLD US that nothing was open.
-We stay. Nothing is available except the art museum building (thank god). Finally, ONE food stand opens (at 3:30 or so), and we are starving. It's a corn dog stand. We pay about 13 dollars for 1 corn dog, 1 cheese on a stick, and a cup of Root Beer.
-The petting zoo finally opened much later in the day (after 4). The animals were cute.
-I spend 12 dollars at a stand for 2 Cherry Limeades. The old woman working at the stand actually glared at me when I came up (and she literally had no line, so it wasn't rush stress). I asked with a smile, and she actually audibly huffed. She wouldn't even show me the price, she just gestured for my card. I had to lean over the counter to look at it on her screen. This was basically all of the customer service at this event, save one or two nice soul (bless you, nice bearded man driving the cart who looked vaguely like Stan Lee, you are a good dude).
-After we left around 5, we went to the mall finally. The mall visit was cut short, as my girlfriend quickly realized that she had GOTTEN FOOD POISONING. Not an over exaggeration, we double and triple checked. I felt sick too. We are pretty sure it was the cheese on the stick, because I had something similar (the corn dog), but nothing exactly the same. I don't know how a fried food could have given a person food poisoning (due to the fact they fried it), which means that the servers must have not properly washed their hands, or something like that. Most of the carts had A ratings on their health inspection charts, but it still is questionable how safe the food is, clearly.
I went to the fair last year, and the rides were decent. You have to pay money for them, on top of the inflated entrance fee. Trust me, I am ALL for the local businesses who do their thing at the fair. Most of the smaller people, just running their stands and trying to make a little honest money, you guys are wonderful. I also know that the prices are high because the fair takes a percentage of the revenue from the smaller, occupying stands, and I'm fine with that. The sucky thing about this all is that it is clearly a dying business. Stale crowds, reluctant staff, and constant cop surveillance show me one thing: This fair is kind of failing. They aren't dead, but they are on the edge.
Here is what they need to do.
-This is the 21st century, for god's sake. Get some wristbands so that people can leave and come back. Wonderland did it, and they are ancient.
-Hire a competent admissions person, someone who will actually tell the customers 'Hey, all of the stands have gone on break. We usually pick up around 4'. It's a rip off to come to the fair for a short period of time and everything be closed. Either officially close, or warn customers.
-Seriously, the food. Oh god. Inflated prices, and yet the quality was not good. I doubt the supplies and work force cost enough to justify 12 dollars for 2 drinks.
-Realize that if no one is going to something, there isn't demand. Sorry, but most people don't touch the Rodeo aspect, nor does the stage. Most people come for the rides. If there is no demand, there should be no supply.
If change does not come, I can't suggest you go. read more