The owner is a loan shark. Super unprofessional and rude. My first day meeting him, he's verbally abusing and threatening his daughter on the phone. I should've took that as a sign, but I was desperate. In regards to his service, nothing gets handled in a proper time manner. The owner takes joy in arguing with his customers and threatening to repossess the vehicle at any inconvenience to him. The cars are lemons that bootleg mechanics "fix up" long enough for you to get off the lot. I promise you, this isn't even worth trying out! I would not recommend this to an enemy. Mark is a horrible business man. His employees have said so as well. DONT DO IT. read more

DO NOT DO BUSINESS WOTH THESE PEOPLE. The vehicles are lemons the staff is unprofessional and it's not worth the time or stress

Excellent customer service, honest, professional staff. Have been a long time customer and will continue to purchase my vehicles from Tri State. My family and I have always had a positive experience, prices are fair and cars are good quality. read more

I have bought 2 cars from mark and he is an absolute pleasure to do business with and he have quality vehicles I am just about finished with my second vehicle purchase and will be going back for my third vehicle from him. he is very polite professional and he is very knowledgeable about cars he has helped me and my family more than expected and for that he has a loyal customer as Long as his doors are open and I will send everyone I know his way read more

No, I do not recommend this business, the owner likes to post lies on his review responses. They sell dirty cars and refuse to refund if you put a deposit down and decide not to buy a car. They stop answering their phones and won't speak to you if you need answers, very rude and unprofessional. read more

My experience was also different. These folks clearly know what they are doing and they do it professionally. I would recommend them to anyone seeking to buy a used vehicle. read more

I bought a car here feb 10th 2022 I had it for 3 weeks and drove to WA from NC a true testament of their ability to check over a vehicle and ensure you get their best, it's not always easy to get older quality vehicles in a very small budget. But Mark and everyone met with me multiple times and were so friendly, I recommend buying a car here. Thank you all! read more

I Purchased a vehicle from Tristate auto brokers on October 26,2023. I was told I could test drive the car to the church down the street and back. When I got back I mentioned there was a brake light out Mark stated it must have just went out it passed inspection. It had been inspected on 11/18/23. After that discussion and doing all of the paperwork. I thought I was on my way home to Clarksville 2 hrs away. I stopped to get gas and went to start the car it wouldn't start. Few minutes went by I hollered for my dad to tell him something was wrong so he tried to start the car it finally started up a few miles down the road the car overheated and all of my coolant boiled out of the overflow. So I called Mark to let him know he said to bring him the car keys he would have it towed to his shop to fix the problem and would make arrangements to deliver the car to me on friday or saturday.Friday morning he called and said it was ok he had driven it 12 miles and let it run idling for 20 minutes. It never overheated for him. I asked what was wrong with it he said it was low on coolant which I knew because it had all boiled out. I asked him if he ever ran the a/c or heat he said no. I said well I was running the air when it overheated he changed the subject said it was fine and he will call me back. He was trying to figure out a way to get me the car. At around 1 I called and spoke to his secretary Dawn who said he would have Mark call me back he was gone at the moment. So at 3:30 Mark called and asked if he could meet me somewhere because it was getting late in the day he wouldn't be delivering me the car. So I said I would call him right back. So I made a call and called Mark right back and said I had gotten a ride to pick it up over the weekend leave the key under the mat cause I had the other key to get in so lock it up.He said Ok. Saturday I went to get the car got it 12 miles or so it started getting hot again.So I pulled over called Mark and left a message on what had happened.Now I have to figure out how to get it home to Virginia.So called numerous tow companies noone would answer so called someone I knew back home he said he would get the car for me and tow it home. It was 11:50 pm before the tow guy called me to tell me he was close so I could meet him I said take it to my Auto shop I will meet you there. So Mark finally returned my call on Tuesday and said it was running fine when he had it so I did something to the car.It was not his problem anymore.He didnt have to do anything to start with. So I hung up upset and called my parents who bought me the car with all of their savings. I am disabled,my dad is disabled and they are both over 70. So Wednesday we get a call from our local auto shop they want us to come Thursday at 12 to discuss the problems with the car so we go the whole cooling system has so much stop leak in it that everything is plugged up now all needs replacing the heater core, radiator, overflow bottle, thermostat,catalytic converter not working on bank 2.Also brakes, calipers and rotors and dk how much damage is done to motor but, the car is not safe to drive. It has no heat or a/c. So call Mark again to let him know he says there is no way all of that is wrong I again was accused of doing something to the car but, he will call me back tomorrow he calls that morning and says I will give you 3 choices. Now (1) I will give u a different car (2) bring the car back and he will have it fixed at his expense within reason or(3) he will give me $1000 dollars to fix it where I want. Then he repeated it all again and then asked for my moms number so he called her and she said well are you Mark gonna towing it back to your shop he said no. Now we paid $6650.00 for the car $630.00 to have it towed home and $62.61 for our shop to tell us it will cost $8822 dollars to fix it so we have no money left to do anything else. So the 3 choices we had aren't helping in anyway. He sold us a bad car, illegally inspected the car it wasn't fixed the right way before he sold the car or when he had it towed back so how can we trust that any other car isn't the same way as this one. So Last conversation to my mom was with her talking to Mark was that's all I am gonna do so if that won't work call a lawyer. My mom said I can't believe you would do this he said you win some you lose some.So if you look at his website he has bad reviews, his auto shop has bad reviews BBB for him has bad reviews 3 other people after me got bad cars from him. He even stated to one customer she said you can go scam someone else he said ok I will.Please beware he has his cars listed on Car Guru's too so don't buy anything from him or them either. read more

After searching for months for a car for my 18 year old son, we purchased a car here 2 weeks ago. Next we know, the engine light was on and it was jerking and low power. Took it to a mechanic who told us that any decent mechanic would have known about the massive oil leak. I get that you buy the car "as is" and that this CAN happen. My husband called this morning and there will be no assistance of any kind. Guy said that it was running fine when you purchased it. Such a low bar, but okay. That's fine. Our bad. Please, just do your due diligence. I feel absolutely sick that I guided my son in the wrong direction, but you don't have to do the same. I highly recommend that you take the car to your own mechanic if you are interested in one of their cars. I just got a second job so I can hopefully help him pay it off as soon as possible to be done with this. Please note that I had no interaction with them whatsoever, just my husband and son. However, I did read the reviews and the responses to them and found them not to be surprising. read more

This place deserves no starts. I purchased a car here feb of 2023. Yall....the check engine light came on the same day. The "mechanic" had to put a gps in my car( shouldnt a gps already be in the car) and when he was done. the light magically just gone. fast foward 3 days later my altenator goes bad. Mind you i had this car for not even a week. Replace that. Battery gone. Replace that. Theres a leak. 5+ months later. Im thinking my battery gone bad again for some reason. Turns out i have to replace the ecm. I am a 25 year old mom i Know nothing about cars. That ecm is 400. I had to take a L and let them take my car back. I will not keep paying 156 every two week and 195 for insurance for a piece of crap!!! Mark the head guy. one with a accent. He is rude lol. I just recently turned my life around and mark needs to be cussed out. How do you work at a car dealership with a horrible attuide like that. The ladies where sweet but the have a part to play because there is tooo many complaints about this place. you have more bad reviews then good ones. The good reviews have to be fake pages lol. Please Please Please BEWARE !!! DO NOT FINANCE OR BUY A CAR FROM TRI STATE!!! Do your research! I should have because i was a dummy and didnt look and when i did look omg i would have not went to them. They got a good $4k out of me and there pos back. But we all know about karama. I am the sweetest, respectful, and kind person. I did not deserve this. I know its a used car. BUT no used car should break down not even a week after purchase. Mark kept wanting me to pay for a tow so they can tell me whats wrong but in reality they knew what was wrong. The guy who did my altenator told me he could tell the car was rigged. He said yeah they sold you a piece of shit lol. This is your sign if your reading these reviews please take these reviews and make a decison. Used cars break down. But all these ppl saying how it broke down days or weeks later. IT should tell you something. DO NOT GO THROUGH with it. This place deserves to be shut down so they cant take advantage of any one else. IK this review is long but i am so heated. Repo on my record now bc i will not keep paying for that pos. read more

believe the reviews below wasted my gas and time. they want money from you before you test drive the car. rude service as well. do not come here read more

Be careful! I was given reassurance they would take good care of my teenager daughter and sold her a total POS. Do not trust them! Car is in such bad shape. I trusted our person when she said she would treat my daughter like her own and not mislead her and car is beyond HORRIBLE!!! The car is in such bad shape!! They should be ashamed for putting a young person in such a wreck!! Totally shameful!! Do not trust them!!! Can't believe they would do this to an innocent. read more

please check the cars throurghly. I think they are flood cars. bought one drove it home next day everthing going crazy on it. he don,'t stand behind them once you drive it off the lot its yours yet they call you before you can get in to make a payment.wanted to trade for something else but you got to pay it off first read more

If I could leave lower rating I would. Should have known buying a car as is. I was skeptical and test drove it. With my luck it was worst case scenario. Bought their 05 Audi A4 and the whole front differential/transmission needs replacing before I got through the first gas tank. read more

I bought my first Honda Civic here last year. Unfortunately, I got into a wreck last week and totaled it. Went back today and put money down to get another 2002 Honda Civic! Camille is very nice, and they work with you! I will definitely recommend this place to anyone looking for a reliable and well-priced car! read more

DON'T GIVE THESE RATS YOUR CHEESE! I was out riding with my daughter in Fuquay Varina, North Carolina looking at cars. She needed one especially to get me to my doctors' appointments because I am disabled. We rode by this rats' nest called Tri-State Auto Brokers. I saw an Infiniti QX4 that seemed nice and dependable. A day, Monday, later I called they said the car was 1800 dollar car. Next day, Tuesday, we went in to check it out. Everything worked and it seemed like a nice car just covered in pollen and the driver's side seat was ripped, no gas in it and the flooring dirty. It was an as is car. The 1800 dollar car became 2100 dollar car because she was licensing and titling and all this other stuff. Even though it said 195.00 on the wall she says it was 342.00. I asked her what EXACTLY is wrong with the car. She looked at the owner in the hall and asked what exactly is wrong with the car. He said nothing...I drive it every day, it drives good, passed state inspection and the only thing wrong with it is it just has a little cosmetic damage. So when she disclosed what I didn't know was a lie. We bought the as is car relying on what he said because as is meant dirty, no gas, torn seat, no mechanical problems and cosmetic issues was as is to me. We got the car went to the gas station beside them put gas in it and drove it home. Everything was cool. Next day Wednesday is was slow at starting. Thursday it started right up went were driving on 540 a major busy bypass and the car just shut down in the middle of the busy street. We had my four year old grandson with us. We had to navigate through the traffic without being killed. Some Spanish guys stopped, stopped traffic in the lane the car had stalled in and pushed the car on the side of the road. They hooked it up to their truck and pulled it back to Cary free after hearing how we were ripped off. I had it towed to a mechanic who got it started but it knocked off the very same day and this time smoke was coming from the steering column. I called the rat whom knowingly sold my daughter this hunk of junk and complained and asked for my money back. I had it towed from Chipotle to Mr. Tire on Harrison Avenue in Cary, NC who ripped me off by telling me what it could be but what it is, is that Infiniti's only work on premium gas and charged me 368 dollars claiming they had cleaned all this stuff under the hood and syphoned the bad gas out and replaced it with premium. A day later it was doing the same thing again only his time the check engine light was on and the electrics like my lights, antennae and radio came on sporadically. I called them, they're hedging then said tow it back so we can see what's wrong with it. I thought that's why you charged me 368 dollars a few days ago to see what is wrong with it. I had it towed to Peak Auto in Apex, North Carolina and found out the car needs 2500.00 repairs because it needs a computer, mass air sensor, idle sensor, radiator, fuses, rotten hoses replaced. The tow man got the vin number look wed up the car and found out the insurance had totaled it out and gave it a salvaged title. The dealer told us the car was fine not fine as far as he knew. He said the car was fine, he drove it every day it only had cosmetic issues, had passed the NC state inspection and had a few cosmetic issues. I've spent 210 in towing, 368 car repair and 2500 in real car repair. Total $3078 in two weeks for car repairs and 2100 for the car all total $5178.00. Then I found out today they haven't paid for the tag. Can I get my money back? I could have just found a decent car with 5000.00. I don't have money to donate to the cause of rats. read more

Run!!! Do Not Purchase anything from here! Hidden fees, hidden agendas, and the owner will almost triple the actual value of the car. Please save yourself from scam and pain...purchase a vehicle elsewhere. No Stars! read more

My experience was quite different than the two reviews posted. One should keep in mind that they are purchasing a USED car. If you want a perfect car along with a warranty, drive to a new car lot. I purchased a 2005 Volvo from TriState. I was able to test drive and have the car inspected without difficulty. As well, I was advised prior to purchasing of the known problems of the car. However, as the Dealer himself purchased a used car every problem might not be readily apparent. Taking the vehicle to ones own mechanic for evaluation is imperative. I purchased at a very fair price and had very professional handling all through the process. l would have every reason to recommend them to someone seeking a used vehicle at a reasonable price. read more

Duane C. Had no problems, they allowed me to test drive 3 cars without following me around.Wasn't pressured into a sale, as a matter of fact, I ended up getting a different car one that i came for, because they thought that my wife would be happier. We were just in a car accident our car was totaled,and my wife wanted to get away from the smaller cars.Happy with car no problems, and very nice staff.I would buy from them again. read more

We drove 2 hours to look at a car that was probably never even at the lot, then they tried to sell me something that was not the same thing at all! I asked before we drove up if they still had the car we were looking at and they said yes, but didn't have it when we got there. Would not recommend this place to anyone! Very unprofessional! read more

We visited this dealership a few weeks ago. I am very happy with the car that we purchased. It isn't perfect but honestly it's much nicer than we expected to find in our budget, especially compared to other cars we looked at. They were very upfront about what issues had been fixed and what issues I still might want to address in the future. read more

0 Stars!!!! My husband and I recently took in my mother and were looking to purchase a vehicle for her. I really should have read the reviews for Tri State Auto Broker before trusting them. Our options for a vehicle were open as long as it was reliable, had a working air conditioner/ heat and decent tires. I understand that an older vehicle with miles would need some work done but never would I have imagined what was to come. My husband visited the dealership to look at the vehicle of interest. The dealer advised us that we wouldn't want to purchase a Saturn as the repair parts are hard to find. She then showed him another vehicle which performed well during the test drive. He eventually purchased the 2005 Chevrolet Malibu (with only one previous owner and clean carfax report) and decided to leave the vehicle there until I got off of work to return with him and drive the vehicle back home. My husband was advised by the dealer that if any issues were to occur to contact her immediately and she would ensure that all would be rectified. Once we returned to the dealership (after hours), we decided to stop by the local Wal Mart and purchase a few item for the car like floor mats etc. On the way to the store, the engine completely shut off. We pulled to the side of the road and checked the car over. A couple of the spark plugs were slack so we pushed them in which helped a bit. On the way home, the vehicle continuously maintained a low idle and would shut off. We took the vehicle to our local mechanic who looked the vehicle over and repaired the vehicle. The map sensor, spark plugs & wires, O2 sensor, and several other things either did not work or were in need of replacing. The repairs and oil change cost us a little over $600.00. We called the dealership and actually spoke with the owner. His lack luster response to the issues that occurred were down right disrespectful! He then advised us that he could replace the battery for us. We advised him numerous times that the battery was not the issue, however, he insisted that he could only assist with providing a new battery. Clearly this dealership is only concerned with getting their vehicles off the lot and have a true disregard for their customers safety!! We are very honest people and have children that will eventually need a vehicle. We would have loved to establish a relationship with a local dealer and would have relied on them for future business. Yet they have tarnished their reputation with us and we will make sure to warn any individual looking to purchase a vehicle. I would have understood and rationalized the vehicle issues if the owner of the dealership had taken the moral route and assisted us with the repairs required to render the vehicle safe. Never again will I or should anyone purchase a vehicle from Tri State Auto Borker!!!! read more