Summary:
RUN from this company. They are ghetto, rude, and DISHONEST. First, they charged me for 3 movers even though I asked for 1. They charged extra for keyboard and called it a grand piano. They charge extra for my bed calling it a difficult item to disassemble even though they said "oh this one is easy, it's one of the new ones." Best part: they stated that they did not know where my antique French vanity marble was. They dropped it off a few days later, didn't tell anyone, and left it in the driveway. Now in pieces. They're refusing to repair it and saying that I'm harassing calling to ask.
Full version:
Maria is the worst. First, she came to my apartment, made a face, and made comments under her breath. She came with 2 other movers even though we only asked for 2 and they charged me for 3. Their one bedroom truck doesn't fit a full one bedroom because they didn't have room for everything.
Maria and her crew are ghetto. They're were making fun and making comments under their breath. They said my adjustable king bed was an additional charge because "a complicated piece" but they even said themselves "oh, this is one of the newer ones and it's actually very easy." They did not put it back together. They also charged my keyboard as a grand piano. I would've moved it myself if I would've known.
Best for last! I was panicking and could not find my piece of marble for my French antique vanity. Maria apparently put it in her car for "safe keeping" and dropped it off a few days later. Well, it's in pieces. She didn't tell anyone and left it on the driveway.
When I called her, she immediately became defensive and started yelling at me then hung up on me. My parents called her and she was aggressive with them as well. She told my parents that I had cussed her out and threatened her...??? Once my parents calmed her down. She told them she would have it fixed. Then we stopped hearing from her so I called back for an update. She cussed at me told me "don't mess with me little girl!" She started screening our calls and ignoring them so I had my boyfriend call, who she also yelled at, accused of harassment and hung up on. I guess one phone call is considered harassment.
I can't prove that she broke it, but it's the mere principle....why would you leave something expensive outside in an open area and not tell anyone?
The latest is she wants to put a restraining order. Be my guest, there's no evidence or basis lol read more