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    Tri Pointe Homes

    1.9 (17 reviews)
    Open 8:00 am - 5:00 pm

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    Another "replaced" panel, uneven-collecting dirt
    Yesenia M.

    We have been here 15 months and are still having issues with our floors. Tri-Point has never taken accountability-they've only passed on the blame to others. they were responsible for overseeing the building of our home and ensured us periodic surveys and inspections throughout our first year. Instead, tickets were ignored and a comment made "just wait for the year to be over so your warranty expires and you fix your floor on your own." Very unprofessional, sloppy, unaccountable-15 months later and our floors still have holes everywhere. One thing they're great at: Ignoring you!

    from pardeehomes.com

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    2 years ago

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    11 months ago

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    5 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - Tri Pointe Homes

    IL Total Design & Build - Kitchen Island looking at the open view of the garden  at Itay Garden adu in macawa ave

    IL Total Design & Build

    (15 reviews)

    Serra Mesa

    I hired Rummy from IL Total Design for a major three-story remodel permit that included adding…read moresignificant square footage, and she exceeded expectations in every way! This was not a simple cosmetic project -- it was a complex build with structural changes, multiple levels, and a lot of moving parts in a coastal zone. Throughout the process, Rummy was incredibly resilient. Whenever challenges came up (and with a project this size, they always do), she stayed solution-oriented and kept the project moving forward without hesitation. She was also extremely responsive. Calls were returned, questions were answered quickly, and updates were consistent. I never had to chase her down ever! Communication was clear and direct, which makes a huge difference on a large remodel. What stands out most is her "get it done" mentality. She doesn't give up no matter what the city says -- takes ownership and executes. She handled everything with professionalism and confidence. If you're looking for an architect/design team that is dependable, responsive, resilient, and truly delivers results -- IL Total Design is the perfect choice!

    I met Rummy Dechner, owner and lead architect with IL Total, via a design/build firm last year for…read morean ADU project. Eventually, I fired the firm (read my other review), but Rummy stayed with us to help us move forward. Without a city approved design we already sunk $25k into (most of which she probably didn't make) we depended on her almost daily for the first few months after the mess with not one but a second builders as well. We were going solo through the toughest part of the ADU process. I mean we really, really depended on her. Rummy drove this to the end for the permit to finally be granted to us. Through thick and thin she'd be there with updates and keeping us in the loop about forms, payments, and any changes she was forced to make, etc. The design itself is beautiful. She's not only talented but honest and dependable. Answers all questions. Rummy knows ADUs and the ins and outs of city permitting headaches and most of all she's loyal to her clients. I didn't know her firm also does builds as well. If only I met them at the beginning I could have saved myself a ton of time and heartache. Highly recommend! Look at her YouTube channel for all of the ADUs she has designed throughout San Diego. https://youtube.com/@iltotaldesign?si=Lh4BJ_pdmOK5OFG9

    The Courtyards Pacific Village - Pool area

    The Courtyards Pacific Village

    (23 reviews)

    Really enjoy the amenities, staff, and beautiful apartment! The location is great and is very…read morepeaceful.

    After living at The Courtyards, I can confidently say this was one of the most frustrating rental…read moreexperiences I've had -- not because of one major issue, but because of the constant accumulation of unresolved problems and the complete lack of meaningful support from management. Parking was a persistent nightmare if you wanted to have people over. There is nowhere near enough parking for guests, and the property lines and towing boundaries are vague enough that it creates unnecessary confusion. In my case, that confusion resulted in my vehicle being towed. Rather than acknowledging how poorly communicated the parking situation is, management's attitude felt dismissive and unhelpful. The parking situation is only magnified by the fact that many residents are parking their cars in guest parking areas despite the fact that it was mandatory for us to pay extra to park a 2nd car on the premises in an assigned spot. It's obvious that residents are subverting that and doing their own thing because management does absolutely nothing to enforce it. Another ongoing issue was excessive dog barking throughout the complex. We brought this to the leasing office's attention multiple times over an extended period, yet nothing meaningful was ever done. It became clear that resident complaints were acknowledged just enough to end the conversation, but not enough to actually resolve anything. Several back and forth conversations with documented proof fell on deaf ears as we were constantly given a run around each time we brought the issue to their attention. Unfortunately, the leasing office staff consistently came across as uninformed and indifferent. Getting clear answers was difficult, and accountability was essentially nonexistent. One employee in particular, Elexus, repeatedly provided false or misleading information regarding San Diego County noise ordinances while attempting to address complaints. It was concerning to hear leasing staff confidently speak on policies and ordinances they clearly did not understand. It often felt like she was speaking just to speak and have the last word without doing any sort of research to back up her words. Elexus, you have no business working in property management, let alone being an assistant manager here if all you can do when backed into a corner is spew word vomit. Security throughout the complex also felt more performative than effective. There are no meaningful camera systems covering large portions of the property, including areas around the buildings and parking lots. That became especially frustrating after my truck was vandalized with eggs and there was no camera coverage available to identify who did it. Despite marketing itself as a secure community, the actual security presence was minimal. Most nights, security consisted of a guard sitting in a parked car for hours at a time, often appearing disengaged or asleep rather than actively monitoring the property. The key fob access system that was implemented also seemed to create more inconvenience than security. While it may have sounded like an upgrade on paper, in practice it mainly made package deliveries and carrier access significantly more frustrating without meaningfully improving resident safety. What makes the experience especially disappointing is that the complex presents itself as a higher-end community, but the level of management, communication, security, and resident support falls far below what you would expect for the price. The appearance of the property can only compensate for so much when everyday living issues are consistently ignored or mishandled.

    Tri Pointe Homes - homedevelopers - Updated May 2026

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