This Saukville Taco Bell is one of the best Taco Bells I have ever been too (#1 being the TB on the…read moreLas Vegas Strip; this is #2). One may ask, why? Why would I drive from Shorewood to Saukville for Taco Bell??? 1. The food is SO MUCH fresher than any other fast food chain restaurant I have been to in the greater Milwaukee area. 2. Customer service is A+. 3a. They know how to make all the menu items. Even the ones not listed on the menu. 3b. They really load up what you order with the ingredients. 3c. All menu items and ingredients are in stock when I visit. 4. Even if there is a line in the drive-thru, it goes quickly. I can't believe anyone would give this location less than 5 stars. Okay, maybe 4 as it IS a chain. Seriously though, I hope the management staff reads this review and gives their employees a raise. They are doing a great job amidst the calamity that is 2020. Despite the fact I have a Taco Bell approximately 3.5 miles from my residence, I chose to drive the 25+ minutes to this location. Please, never stop being less than amazing!

pulled into the drive through just after 8 tonight and was told 'just a minute.' Waited for 10…read moreminutes, the car behind us left. pulled back and forwards in case they had just forgotten, but nope. They left us there again. So we left. The guy at the drive through window looked right at us as we drove past . I'm not sure how you stay in business paying employees but not taking in money, but I know how you can lose customers permanently.

So excited about this opening in grafton- The chicken was perfection! The Mac and cheese was…read moredelightful. The restaurant was very clean. The only reason I didn't get it 5 stars was because we had to go back up to the counter 2 different times to have our order fixed. We weren't given a cup for a drink we paid for, we didn't get our coleslaw or our ranch.

The staff was very kind. My order was perfect. And the food was very hot. It doesn't feel like any…read moreother restaurant I've been to.

I go to this particular drive thru on a daily basis on my way to work. For the last three Fridays…read morein a row, I have ordered a Filet-O-Fish without tartar sauce. All three times it has come with tartar sauce. I am allergic to tartar sauce so it's not like I can scrape it off. This last Friday I went into the store after checking my sandwich before leaving the lot to get on the freeway. When I gave the person my sandwich she yelled back to have a fish sandwich made with no tartar sauce made. Meanwhile, while I am waiting and talking to the gentleman at the counter, his excuse for this is that the stickers that are generated for a special order is not working properly. He told me that is has been broken for a while. This is not the first time that I have had a concern. Earlier in the week, I had gone through the drive thru and always order a large coke, I got a diet coke instead. I drove around the building and had to wait while they made me another soda, with the right stuff. I really think the management should be taking care of their customers instead of having one of them come from in the back of the store and put his head on the other manager's (a female) shoulder. I worked at McDonald's in the past while raising my kids. These things would never have gone this far.

Well there food was decent but there ice cream was wery yummy but also the fries were not salty and…read morealso they for got MY TOY?!!!!!! And their service was also decent I want this McDonald's TO DO THEIR JOB!!!!!! and also their fries was very cold. It wasn't even that hot and also the chicken nuggets were very cold not even hot also and also some other person try to give this dog a good review with actually their workers trying to tricks everyone, they can't trick nobody.

The service was amazing. The assistant manager Kendrix, was the most friendly, great person ever!…read moreHe truly made my night!

FINAL UPDATE 09/10/2026: I got a canned email from DQ saying this: "We truly appreciate the…read morefeedback we receive from our customers. It is only because of fans like you who care enough to contact us that the DQ brand and its independently owned and operated franchises can improve. Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate DQ personnel for their review." This response falls short of even the most modest attempt to placate the consumer. If this franchisee fails, it is because they are not listening. UPDATE 09/03/2026: My review is unchanged. The DQ Bot posted a response asking me to use a link to "reach out" so that they could let the franchise owner know of the concerns. My concerns are included in this review--there is no need for me to duplicate the effort. Pass the on to the franchise owner--or don't. I surmise that the franchise owner has access to yelp, has read the reviews, can obviously visit his restaurant to see for himself, and summarily does not give a lick. If he did, he would have addressed these concerns long ago. They've gone on for years. DQ--do you care how your franchisees represent your brand? If you did, this franchisee would have had his franchise pulled. You care more about the royalties than about fixing issues with one of your franchisees and protecting your brand. THE ORIGINAL REVIEW BELOW STANDS: This particular franchisee cannot seem to pull it together. I visited yesterday, and it was fairly busy. Two guest were waiting for food, and I stood at the counter. One of the male employees, to his credit, acknowledged me and said someone would be right with me. There was food, ice cream, and condiments all over the place. It looked like a tornado hit the kitchen. Two guys were in the kitchen not doing much of anything, while the other two employees were frantically running around trying to prepare ice cream, but not really accomplishing anything. They were clearly overwhelmed. Understaffing is this location's downfall. This and cleanliness. It's always dirty, and it kind of has a wet dog smell. I waited for a little over ten minutes. The two women waiting for food didn't get it. Another guy walked in for a mobile order he placed, and he stood there. A few more minutes passed. I looked at the staff covered in food, the filth of the restaurant, and all the food and ice cream on the floor behind the counter and decided I did not need a cone that badly. I left, and noticed a bunch of cars pulling up to the drive through. The last time I visited, a sign on the door said they were closed because they didn't have anyone to work. I live in Cedarburg, so when I want DQ, I'll probably just go to the one in Jackson.

OK so...why am I reviewing a local chain restaurant? Well, I honestly go here way too often since…read moreI live SO close, but lately something has been amiss! The food is exactly as you expect. Greasy delicious butter burgers (get the deluxe for at least some semblance of vegetables), good custard / shakes / malts, the BUFFALO CHICKEN TENDERS, etc. Overall I am normally somewhat disappointed by their flavor of the days - they are mostly something you could create on your own with their available mix ins with a chocolate or vanilla base. I want that flavor to be more special, you know? The custard is not as good as one of the more "local" places around, but really it is so (some might say TOO) convenient. Lately though, the service has been sooooo slow at this location. I don't know if they are just short staffed or what, but around dinner time you can expect a 30-45 min wait for your food. I have tried to get around this by preordering online, which seems to help. But be wary if you are ordering during prime time without that.

Went to get DOUBLE STRAWBERRY AND that's what I ordered. Guess what? Not 1 real strawberry just…read morestrawberry syrup. If it was walnut, they would use real walnut. Same with Oregon, Reeses pieces, pecans. I am going there tomorrow to try and get my money back. Ot was disgusting. Why no strawberry SORRY EXCUSE FOR A TREAT ​

We stopped at the Burger King in Saukville Wisconsin and waited for three minutes before someone…read morecame to take our order, they were more interested in gabbing to themselves (three guys plus one girl) than taking care of customers. it was around 5:00 on a Friday but they were not busy at all, only one other customer inside and only one vehicle in the drive thru. So finally, the one girl that was working noticed us and took our order. Well the food was very subpar and wasn't very hot at all, I ordered two Jr whoppers and an order of chicken nuggets plus two drinks. I would not go back to this place to eat, if they cannot get good help (or have a responsible person run the place) they should just close and save their money!

Ordered the bacon king and it came with a side of plastic string mixed with the bacon. Also looked…read morelike a monkey put the burger together. Maybe 3 pieces were actually on the burger along with the cheese being on the edge of the patty/bun instead of ON the patty.

Food is great! Fun clean place. Shakes and malts are not made with regular scooped ice cream but…read moreinstead they have a soft serve vanilla and soft serve chocolate machine and use that. A chcolate malt doesn't seem to be anything other than soft serve chocolate with a little malt m powder. However, the sodas are a unique brand and are fantastic so get those (i.dont even like soda!). They have the regular big cola brand and stuff but go the unique grape, etc or my fave....state fair lemonade. It lives up to its name!

We stopped in for a quick bite and had a great experience from start to finish. The cheeseburger…read morewas everything you'd want -- juicy, flavorful, and cooked just right. We also got tater tots, which were perfectly crispy and made a great side. The real treat was the chocolate peanut butter shake -- rich, creamy, and indulgent without being too heavy. It tasted like a dessert and drink all in one. Service was fast and friendly, and the atmosphere had that fun, laid-back diner vibe that makes you want to hang out a little longer. If you're looking for good diner food with quick service and a great vibe, this place is definitely worth a visit!

We went on our way to our vacation destination, and the staff was incredibly friendly and helpful…read more The food was also amazing, it was so tasty and we finished it very quickly. It was pretty clean and it has a cool vibe. It's nice to see a food chain still have color and life.

I enjoyed my lunch here on October 22. The steak and cheese sandwich was fantastic! The chili was…read moreokay, it needed salt, in my opinion. The service was great, I was greeted when I entered. The dining area was clean. I highly recommend!

I come here in the morning before work and the service is relatively quick as it can get busy in…read morethe mornings. My order has never been incorrect and the food is fresh. I have never been inside and only do drive thru so I cannot comment on the ambiance of the place.

Make sure to get a receipt and quadruple check your order. They managed to give away my meal once,…read moreand give a completely wrong order without a receipt. The guy at the window was nice but definitely needs some assistance with management.