They were a blessing in a hard time. I was stranded on the road and had to tow to the closest spot…read more They worked with me over the phone to get the car back in commission and we could come back for it. I would highly recommend them. They were honest and understanding!! Wish we lived closer so we could use them all the time.

Gave these folks a try as they're close to home and look like they service a wide variety of…read morevehicles. Had set of rear disc brakes installed, and car was ready when they said it would be and price was exactly as estimated. Hourly rate for any repair shop seems high, but these folks are slightly below average in price and 30-40% below dealer rates. Work appears to be done to a high standard - took off a wheel to check it out - happy to find wheel lugs torqued properly!

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

We called in September to make a service appointment for some minor repairs. On the phone, they…read moregave us the date October 10th. There was no text or email follow-up. When we dropped off on October 10th, they said that we had missed our appointment. There was no phone call or attempt made to contact us between when we made the appointment and when we were told we had missed it. Then we were told we couldn't schedule again for a month and a half. Extremely unprofessional for a dealership service center.

Great people to work with. I had a breakdown earlier this year and they got me right in…read more I have visited this dealer 3 times when other dealers in the area didn't have the parts I needed. In an older and well-established location. Close to I-75, just north of Alexis Road.

They Had parts in stock. Kim is a great mechanic, Honest guy, and Highly recommended. Awesome…read moreservice.

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

Thank you for your assistance in my purchase from you recently. You were extremely helpful before,…read moreduring and after the sale was finalized. Your salesman, Tommy, was extremely helpful throughout, and a special hats off to him for being the supreme salesman. Top notch in every way.

Took my car to them for a frontend alignment after Firestone tried to scam me. They did a great job…read morewithout the hassle. It was also a better price!

The honesty and integrity that these gentleman have is second to none. We drive across town to get…read moreour brake/alignment needs resolved here. Today reminded me exactly why we come here. My brakes pads were worn. I was having vibration and squealing. I stopped by this morning, they were full. The gentleman was honest and said they didnt know if they would get to me today. I took my chances, and left my van. Just a few hours later, I received a call that my van was ready. I came to pick it up, asked how much it would be(with check book in hand) only to be told that there was no charge, and my brakes were still under warranty! No labor charge, no anything... it was 100% taken care of! WHAT??? I was blown away! You just dont get customer service, honesty and integrity like this anymore! My family is an Auto Connection family, and today just reaffirmed why!

I have taken my vehicle to Duricek's shop a few times now, and my girlfriends car as well! Nick(the…read moreowner) is an excellent mechanic & can figure just about any problem you'd have. With his father starting the shop, I know Nick has been wrenching on cars for long time, so he knows his stuff! I highly recommend this shop to anything looking to get their car fixed by someone who is known for quality work! As always, it will be affordable too!

If you want a lazy, misdiagnosed and overpriced service, then this is the place for you!…read more My advice is to not even look at this place. I took my Honda here because it had random crank no starts (sometimes it would start, but most of the time it wouldn't). My first phone call to the place was greeted with a very rude attitude...which made me feel like I had inconvenienced them for even bring my car to their lot! They informed me that it would be a couple days before they had time to diagnose it. When I did get a diagnosis, it was of course the most expensive issue the car could have: the distributor needed replaced. I went in to the shop the morning after it was fixed, paid my bill, and tried to start my car and nothing happened. They had no idea why it wasn't working because "it started the night before." They said they would check the wiring and put some more lube on the connectors. I should have just demanded my money back at this red flag. I've worked at an automotive place before, and I've never heard a mechanic come up with a more pathetic excuse. They basically had my car for a week and never figured out the problem. Before the weekend started, my boyfriend went in to their shop for an oil change...and they gave him the keys to my car!! Not ME, the CUSTOMER! They told him to have me try starting my car over the weekend and see how it works...basically they just gave up on it and threw my keys away to someone who wasn't even the owner! Thank god my boyfriend is a good man for Christ's sake! Of course the first day I tried, the car wouldn't start again.On the second day, my car started and I took it the heck away from this place as fast as I could! Of course, because of the ignorant, scammy mechanics, my battery totally went dead from all the times it had attempted to start but couldn't because they didn't fix my car! I took it to another automotive shop that had good reviews and within a half hour they knew what wrong with my car: the ignition switch needed replaced. It was half the cost that Duricek's cost me AND they legitimately fixed my car! When Duricek's failed to fix my car the first time, they said they wouldn't deposit my payment until they knew everything was OK with the car. That was complete BULL CRAP, because I called and told them my car was still having problems and they didn't stand behind their work, or offer me a tow, or give me my money back! These people are straight up SCAMMERS. STAY AWAY FROM HERE!

Stay away. Sold me a Satrun, had a bad ball joint and bent rim. Took it back, got lots and lots of…read moreattitude, would not replace the ball joint. I spent $200.00 out of my pocket to replace it. So much for the "50 point inspection". STAY AWAY.

The owner Norm is very personal. He is very Knowledgeable about vehicles. He did repair work for me…read moreat a great price. Didn't take long to get my vehicle back. I highly recommend A&S auto!

Don was fantastic to work with! My husband drove over 3 hours to see and purchase a car and trade…read moreours in, and Don made the entire experience worth the trip. He was honest, knowledgeable, and genuinely enjoyable to talk with. My husband spent quite a bit of time there getting everything finalized and really appreciated the conversations and how smoothly everything went. The whole experience was positive from start to finish. We would absolutely return and highly recommend Don to anyone looking for a great car-buying experience!

The only good thing about my entire experience is the fact that my car looked good; which it should…read moreseeing as how it was there for 30 days! As a trusted repair shop via my insurance company, I expected MUCH better service - I WAS SO WRONG! To start off, I was told to bring it the night before due to my work schedule. Only to get there & every entrance was blocked by a show vehicle (keep in mind, I had an appointment time). Therefore, I had to inconvenience someone else to take my car the next morning while I went to work. From there, my completion date was changed AT LEAST 5 times, I stopped counting after awhile! I realize some things change, but this was utterly ridiculous seeing as how it was just a crack in my bumper! Not to mention the amount of times that I had to call to get an update on my car, only to be told "you were on my list". The miscommunication is seriously laughable. When I finally got a call my car was ready on Friday, I received another call Monday telling me it would be ANOTHER week! Literally a bad dream at this point. God forbid I don't have another car accident anytime soon, but if I do, I will not be using the local "reliable dealership", I'll take my chances elsewhere and hopefully won't be without a car for an entire month!