This is my second review of Bug n A Rug pest control. They regularly service our home. Each time…read morethey come out, they are courteous and professional. Not to mention, they are effective and quick. Brad was just here and waited for me because I was running a few minutes late. He's awesome and always does a great job. Thank you, Brad and the whole company for providing such an important service here.

Do not use this service! They are terrible about just showing up in the offseason and only spraying…read moreoutside/charge you for a full service. Also, when I get to my property I have just as many bugs if I had just sprayed insecticide myself. The office staff are condescending and will not listen. Avoid this service, and use someone who will work better with property owners!

The service was timely and informative. The techs came during the designated time frame and let me…read moreknow when they would arrive. The service was discussed all in all quick and easy service

We have had no issues since economy started spraying quarterly. And any time I have issues with…read morepests outside they are at the house within a couple days to take care of it. Highly recommend!

I was referred to Riggs by Home Advisor. I was promised that they would contact me within 24…read morehours to provide a quote to deal with some ants. 4 days later I received a call. We discussed the problem and agreed on setting up a visit to deal with the problem and provide quarterly followup. I was promised a call within one day to schedule this. 4 days later I heard from Home Advisor asking how things were going. They promised to get Riggs to contact me to schedule this service. Three days later I received a call from another company that provides our annual termite control. They will take care of the problem on their upcoming annual visit. I am deeply disappointed in both Riggs and Home Advisor and will not use either going forward

From the owner: We specialize in Commercial Pest Control, Termite Control, Moisture Control, and Real Estate…read moreInspection

Every 2 months, DJ comes to my house and thoroughly sprays inside and out. Using a pet safe…read moreproduct, which is an important factor when selecting a pest control company (I have a cat and a dog). He answers any question I have kindly and takes his time making sure every nook and cranny is covered.

Excellent service, same day and reasonable price. Very happy with the service. recommendread more

Wonderful to work with and super owner and tech. We would…read morerecommend them to any that needs help with bugs, termites or anything in their field of expertise. Welch

Zac is wonderful- thorough, kind, and spends the time necessary to fix the problem. Don't hesitate…read moreto hire him!

A pat on the back for our Service Rep, David LaVoie, who is…read morealways punctual and answers our questions in a friendly informative manner. We also with David's work have been pest free for the past year; should there be an issue , I m confident David will ee

Canady is short staffed and it's almost impossible to schedule an appointment. Once you're call is…read moretransferred to the person who schedules the appts you will be sent directly to voice mail 9 out of 10 times. It's unfortunate but Canady isn't worth the hassle.

Kenny was exceptional! You want to talk about customer service and professionalism? This guy is it!…read moreBug-N-A-Rug showed up right on time, got started right away spraying our home and being mindful of all our kid stuff. Could not recommend them more. Here's hoping the bugs stay away, but I will certainly be back for more from Bug-N-A-Rug for all my pest control needs.

was never told tech couldn't get my crawl space door closed, left it open for it to get water…read moredamage and warp the door. i have a dehumidifier under my house that ran constantly because the tech failed to close my door properly. I had to fix the door by busting some of the frame to get the door to close. just for me to be told there's nothing they can do. common curtsey would have been to let me know they wasn't able to get the door closed so I could have went out that day to close the door, instead of it being left open for 3 days. poor communication and very unprofessional. I mean the tech admitted he didn't lock the door, but still was told there's nothing was nothing they could do. Needless to say I won't be continuing services with them.