If i could give zero stars I would! Horrible Service, Zero Accountability and Service Manager Tracy…read moredefensive and rude. We have had them servicing our pool for this season. our heater went out and they couldnt be bothered to fix it for six months until i left them a bad google review. Then she called and texted all day stating her owner Dave was angry with her. I told her he should be with the level of service and not addressing the issues. Her response to that was to cancel our pool service. Thats perfectly fine will go spend thousands with other companies that will appreciate our business and care for our pool. This company needs to refresh their leadership and listen to customers.

Beware this company over charges for chemicals and service. I signed up for the just swim program…read more I asked what's involved they said nothing just swim we take care of everything. I said 80 dollars per week plus chemical. That's right so 1 and 1/2 months. I paid over 1000 dollar. it gets better. I came home and they left pool chemical spilled all over and left it. The same day I saw the pool cover rolled up standing next to the tote it's stored in. The most horrible smell you couldn't even walk on the back patio. My son and I un rolled the cover cleaned it, dried it and rolled it and put away properly. There were debris and leaves floating in the water for the pump to suck up. We fished this out as well. I called and complained. I was told it wasn't their policy to clean covers before putting away. It wasn't their policy to clean up there messes of spilled chemicals or to get debris out of the pool. So much for their just swim program. Beware these guys are liars and crooks.

We hired Mr.Handyman (for the 2nd time), and asked for David C., who did a repair for us last year…read more David fixed our loose vinyl siding pieces on our home. I highly recommend Me. Handyman and their technician David C.

Chris and Lance from Mr. Handyman helped us get a sleeper sofa that was too wide to fit through the…read moredoor into its intended place. They removed the door jamb, carried the 300 pound sleeper sofa into the room, and then put the door jamb back in place without a hint that it had ever been removed. They were very professional and personable. Thanks Mr. Handyman

Great customer service and quick turn around. This company…read moreis very professional and would use them for all my handyman needs.

Response to request was quick. Service was also very quick. Plumber, was knowledgeable and…read morerespectful. I have used this business before, and will use again. Price was reasonable. Great value.

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

they did an amazing job replacing a door for us at Ocean Quest Mini Golf. Fast, professiona…read more Great job!!

They talked me into a piece of plastic they said was better than glass for a outdoor table top…read morereplacement that sags in the middle, holds rainwater and doesn't even fit, even though they had they the original broken glass top for a pattern. This totally unsatisfactory piece of garbage is just $300 down the drain because they asked for payment in advance and will make no adjustment. Go somewhere else.

They replaced my countertops in May. I could not be more pleased. The insulation was perfect.read more

We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

I have used Dave's Waves for several years and been extremely happy with their service so I let…read morethis issue go for the last 5 weeks hoping they would rectify the problem. On 4/26 I got a call from Scott saying that the notes from my pool closing reported an issue with the ladder..Did I want them to drill it out if necessary to get the ladder in and would I approve the charge. I stated sure do what is needed to get the ladder in and I will pay the charge. On 4/27 the crew came to open my pool (which ended up being a disaster basically all they did was take the cover off) one of the workers came to the door and said we can't get the ladder in and I stated that Scott had called and I already approved the drilling or whatever was necessary he stated that's not on our work order so you will need to contact the office. Called the office on 4/27 and spoke to Dave and he said yes I remember seeing this we will have someone out to get that completed. On 4/30 while out doing yardwork I noticed something wasn't right with the filter I didn't see any water coming through and the pressure was to low. I called and spoke with Mandy and she thought maybe it was a gasket at that time I informed her no one had come to put the ladder in the pool and that my inspect cell light was on and wouldn't stop blinking even after we did what the book told us to. I then wanted confirmation my cell had been cleaned she checked the record and said yes the cell was cleaned the blinking should stop. After talking with her we decided to You Tube some videos troubleshooting the water and pressure issue and found out that the pump had been running since Wednesday with no water running to it because the guys that opened the pool never turned on the main valve. On Tuesday May 3rd Scott came to check on the pressure issue and I wasn't home when I got his message I called back letting him know that we had fixed the issue and what had happened so he could make a note about the crew that opened my pool. Fast forward to today June 1st I go into Dave's Waves to have water tested and explain that I still had no ladder in the deep end of my pool and this was 5 weeks after I was told by 3 different people representing Dave's Waves it would be done. I explained how upset I was to Mandy and really didn't receive anything back about the company being sorry about our service or stating don't worry we will get this resolved. It was well this would be 4 to 5 hour job and they needed the money before completing none of which was said to me at any point in prior conversations. I just can't believe a company could go from being so good at customer service to being awful in such a short time. When I brought this to her attention she said what do you want us to do in a very unprofessional tone. I explained at that point I didn't want them to do anything I would take my business elsewhere. Stephanie D

Very helpful staff very knowledgeable and very courteous!! My hot tub stays very clear and in…read morepristine condition!!

Great service and friendly professional and attentive folks. Fixed the issue. Would recommend.read more

Shoe maker quality. Victor installed a salt cell between our skimmer and water pump last year, we…read moredidn't know any better, they are suppose to be the professionals. Our pump motor burned out by the end of the season due to this. Needlessly costing us a new pump plus labor. I've contacted them numerous times and also left messages. It's been months since I left my last voicemail and they still haven't responded. I now use Isaacs Pools & Spas