If i could give zero stars I would! Horrible Service, Zero Accountability and Service Manager Tracy…read moredefensive and rude. We have had them servicing our pool for this season. our heater went out and they couldnt be bothered to fix it for six months until i left them a bad google review. Then she called and texted all day stating her owner Dave was angry with her. I told her he should be with the level of service and not addressing the issues. Her response to that was to cancel our pool service. Thats perfectly fine will go spend thousands with other companies that will appreciate our business and care for our pool. This company needs to refresh their leadership and listen to customers.

Beware this company over charges for chemicals and service. I signed up for the just swim program…read more I asked what's involved they said nothing just swim we take care of everything. I said 80 dollars per week plus chemical. That's right so 1 and 1/2 months. I paid over 1000 dollar. it gets better. I came home and they left pool chemical spilled all over and left it. The same day I saw the pool cover rolled up standing next to the tote it's stored in. The most horrible smell you couldn't even walk on the back patio. My son and I un rolled the cover cleaned it, dried it and rolled it and put away properly. There were debris and leaves floating in the water for the pump to suck up. We fished this out as well. I called and complained. I was told it wasn't their policy to clean covers before putting away. It wasn't their policy to clean up there messes of spilled chemicals or to get debris out of the pool. So much for their just swim program. Beware these guys are liars and crooks.

Great place for anything for your pool. I use them to open and close my pool. Friendly staff and…read morevery knowledgeable. I highly recommend.

From the owner: The Pool Doctor is a local family-owned and operated business offering above-ground pool sales at…read moreour showroom in Kingsport, TN. We specialize in liner replacement and pool repair as well as pool maintenance service and professional water analysis. We have been serving the Tri-Cities area since 1997. Visit our Colonial Heights showroom for: Above ground pools; Spas; Pool chemicals; Pool liners and filters; Pool and spa parts and equipment; Loop-Loc in-ground pool liners. Call or stop by The Pool Doctor's retail location today for more information!

Although the Bullfrog jetpacks are an incredible upgrade from most spas, the customer service has…read morebeen above and beyond that! Anastasia is always helpful, knowledgeable & very cheerful. Would highly recommend a Bullfrog spa & the JC store in particular.

From the owner: BullFrog Spas of Tri Cities provides hot tubs and spas to the Johnson City, TN area.read more

Our very old hot tub needed a board replacement, but those boards had been discontinued. We were so…read morefortunate to have Victor recommended to us! He was familiar with our older model hot tub, found a good replacement pack for it, and drove over 2 hours to come and do the repair, all of this within the week! His work was quick and thorough, his communication was great, and considering how much time and effort he put in, the repair was a good value. He is very knowledgeable about his work, came exactly when he said he would be there, and was polite about my many questions. We had another problem pop up on our hot tub that week, and he found a replacement part and drove the long drive back to us on a Saturday. Excellent service from Victor! I highly recommend him for your hot tub repairs.

The guys at MAKR just finished replacing the pipes and lawn sprinkler back-flow valve to my…read moresprinkler system and they did an awesome job. They were very courteous and responded with times they said they would. Their work was top notch! I am very happy and would definitely recommend them to anyone!! Excellent!

I was losing a inch of water a day. They came out that weekend and found my leak in my liner and…read morefixed it for me. Very professional and would recommend.

From the owner: Our pool leak detection business specializes in identifying and resolving pool leaks swiftly and…read moreefficiently, ensuring your pool remains in top condition and leak free!

Get deals of all kinds. I got Coast Flashlights at 75% off recommend price! Staff if very friendly…read more It's worth just stopping by every once in awhile as you never know what's on sale.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!