I give Superior 5 stars because their both work and customer service are top notch. Well after…read moreexpiration of the warranty on pre-fab foundation walls that are in my parent's condo, Superior stood behind their work and re-sealed the interior foundation walls. We did not have water or leakage, just a tad of dampness, and Superior was responsive, professional, and prompt. Al Lunn takes pride in his company's product and service, and backs up Superior's name with care and skill. I highly recommend this company!

S&J is solid company with awesome employees and great managers. I have had only good experiences in…read moremy dealings with them, and I would be happy to work for them If things aligned in the future. They understand the plywood business and have a small-town style - Easy 5 Stars!

I recently worked for this company, and was completely disappointed that a "professional" company…read moresuch as themselves could be so disrespectful to their employees. It was my first time working for a plywood manufacturer and only after 4 weeks of actually being in the office, time missed due to quarantine. The woman training me, Lisa Sheets, became undependable to ask questions and get information from. She started to blame me for errors that were not from myself, some of the errors even being hers. She put me down for writing notes on sticky notes and putting them at my desk, because to her that meant I "Didn't know" the information. Even though I wanted it to refer back to until I felt confident in knowing it. Biff Jones, the owner, screamed at the warehouse employees when things didn't go as planned, as if people are perfect and not supposed to make mistakes. Biff Jones, and Lisa Sheets were the most unprofessional, disrespectful, power hungry people I've ever met. I had been sick with stomach bugs, which she insisted I go home, even when I begged her to let me stay to work and learn. Then to turn around and tell me I've missed to much time and I wasn't where SHE wanted me to be. Through my whole time working there, if I'm not allowed to ask questions how am I supposed to get where I need to be? That entire plant, office and warehouse, if you didn't understand something. You were belittled, and treated like you were stupid. Everyone was rude, ignorant, trying to dig into your business to use it against you. I have never felt so upset that a company could treat people like that. After she fired me because I wasn't "The right fit" which I think it was more of a "I'm jealous everyone likes you and isnt talking to me anymore". I grabbed my things peacefully and quietly, and went to my car to call my mother. Next thing I know they had CALLED THE COPS ON ME, and told them I was "Refusing to leave" and I had "Carried on" when they fired me. Do not support a company who can't even support their new employees to learn and strive.

Last evening our garage door stopped working. I scheduled an online appointment then…read more Today by 8:15 they called and said they could come this afternoon. By 1 pm, two great techs arrived, diagnosed the issue, offered options and replaced my opener by 2:30. And I felt the price was fair. Great experience again and glad for the fast, courteous, professional services!

Knowledgeable and reasonably priced. Friendly staff and technicians. Great workmanship…read more Recommended

The Customer service was average, but nice. The Island looks good, but the assembly was to be…read moreincluded and it was NOT! It took my wife and father 4 hours to assemble with many tools i.e dremmel and circularn saw. The pieces were not premeasured and was NOT easy as they told us. Also, more hardware was needed and wasn't included which cost us an additional $30.00. Also, there are no handles! Then when I called back im I got a very sarcastic response which wasn't appreciated, but I got over because I am away on business and had more important things to deal with. BLUF: I really could've gone somewhere else and paid less if I knew we had to assemble it ourselves. It's the whole reason we came there. We are not carpenters and were just looking for something easy. To say we are a bit disappointed is an understatement.

Great customer service! Very helpful with the options we wanted and designing the kitchen with us…read more Best prices that we found in the area. Highly recommend!

We just bought a number of white shaker kitchen cabinets today. My only wish is that I knew about…read morethis business last year when we remodeled my daughter's kitchen! The cabinets are all plywood construction with wood dovetail drawers, HDF doors and drawer fronts; soft close drawers and doors. I can't comment on assembly but the instructions seemed fairly straightforward. We were on a time crunch as we needed cabinets quickly so we can have our floating LVP floors installed. The quality of cabinets was better than I anticipated and I especially loved that the sides are all finished (we didn't have to pay extra). We did pay a nominal amount for them to assemble them for us, AND we were still able to pick them up the same day!!!! Todd & Ryan were simply great, from showing us different features, explaining assembly, turning our order around quickly, and loading them with extreme care. I am very pleased and wouldn't hesitate to recommend these cabinets or their shop. And when I am need of new/additional cabinets I will definitely go back. Finally, the prices were very good; in fact less expensive than express cabinets at the big box stores and definitely faster. A win, win, win!!

We put our kitchen in using these cabinets about 3 years ago. They are durable and have held us so…read morewell! I would highly recommend!

If you're looking for rock, gravel, or outdoor flooring or wall type material this is your spot. I…read morevisited recently on my search for raw materials to duplicate a stacked stone landscaping wall. I have a contractor on standby, willing to do the work if I supply the materials. I've been carrying around one of the stones to match up but am finding most stone yards have business hours the same as I work. Fortunately I was able to get to Penn Stone since they're located in Lancaster City by the Clipper Stadium before closing with some time to browse. I went inside their office to inquire on how this works. A nice gentleman took my name and wrote it on a long piece of yellow tape. This is how you "tag" your materials, similar to how you would a Christmas tree. He lead me straight to the area I needed to be after looking at my sample stone. I was able to find a pretty close match within 5 minutes. Here's when things got tripped up. A skid is $290 and included delivery, however they don't deliver that small of quantity. So you have to tag, pay, and wait until they get a big order in your area (not even a bunch of small orders) for it to be delivered. While he said they are in my area "often", with a contractor on standby there was just too many variables to commit. I even offered to pay extra for delivery with a firm day, which they said they can't do. The stone yard is only 5 miles away. I wish they had more delivery options available. I did find their prices inline with other local stone supplies I've researched online. Who knows, if I am able to work something out with my contractor I may be back to place the order, however do feel that's a pretty crappy policy for delivery. Also worth noting, while the office closes at 5, the stone yard is only available till 4:30 - it's dirty, uneven, and dusty, although organized well if you know what you're looking for. Be mindful of what shoes you wear. I came straight from the office so my sandals were filthy when I left. Parking was also confusing - I had no idea where I should park so I parked in the stone yard itself. If coming from the east, be careful as there's a blind corner you need to cross to access their property and cars were flying thru. There's a nice "sample" outdoor space highlighting some of the products available that's beautiful and could be a source of inspiration or a relaxing spot to decide on how to proceed.

I had an issue with hard to get parts for my chaise lounge and Shari Martin was extremely helpful…read moreand found the parts I needed thanks for saving my day actually saving my chaise lounge!

I called Flor Haus with a question with my 30-year-old wood floors. The floors had a residue…read morebuildup on them and I could not remove it. There was a gentleman there by the name of Daniel, and he researched to find the answer that I needed. Customer Service was a 10. I recommend this store and give it a 5 star rating.

My wife and I were shopping for new carpet and narrowed our choices to the original installer, a…read morelarge home improvements retailer and Flor Haus due to a friend sharing information on Facebook. Flor Haus had a very nice show room, Diane and the other associates we dealt with were very knowledgeable and professional. They instilled confidence that they knew the business and what they were doing. Bonus - their pricing came in noticeably lower than the large retail store.

I was pleasantly surprised with the showroom displays and how helpful Josh was. He was very…read moreknowledgeable and answered all the questions I had. He also had a large selection to choose from. I would recommend checking them out if considering an upgrade. I will be going there again when we start our next project. So glad I stopped in!

As a contractor, this is the best showroom that I have been in. The staff is very pleasant,…read morehelpful, and extremely knowledgeable. My customers were very happy with the way that the staff walked them through product selection for their homes. I would highly recommend anyone looking for great service and excellent products to visit them. You will not be disappointed.