I wish I could rate this place higher, but the only reason I'm giving it two stars is because the…read morevet tech and receptionists were amazing and I was able to get her an appointment fast in which I needed! I have an anxious cat and the vet tech was able to pet her with no problem, something my cat does not let any stranger do, but the moment the vet came in he was stressing her out, dumped her out of her carrier and would not listen to me when I said it might be best for me to take her out and when I had a method to kind of calm her long enough to give her the vaccinations she needed. He was rushing the whole process and had ruined any progress the vet tech and I had made. She was not this stressed at a different vets office and in fact did not need to be medicated, which, they want her to be the next time she's seen. Don't take your pet here if they're anxious.

Horrible slow even with appointment. Its hard to get the same doctor and it seems like they always…read morewant to run through useless tests

If I could give them 10 stars I would. My experience here today November 22, 2024 makes me question…read moreevery NEGATIVE review left about this practice. I am 54 years old. My cat is 18 years 8 months old and my last cat made it to 20 years 9 months. I am very diligent about my pet's healthcare and I know a bad Vet when I see one. You can't tell me this man Dr. Holden doesn't LOVE animals and doesn't LOVE his job. We just moved to this area in July 2024. Today was our first experience and he made my wife and I feel like we were his favorite clients. We had a warm welcome when we came in. Our cat's appointment started on time (not that it really makes a difference for me because I understand things happen.). Dr. Holden was very patient, friendly and thorough with his exam. He explained in detail and PLAIN ENGLISH of what he was doing and what he was looking for. He made us feel good and confident about his abilities. That means the world to us. You know in your heart when you come across a health care professional that takes their job seriously. He takes his job and responsibilities seriously. If you're looking for glitz, glamour, LED Lighting, 90 inch screen TV's with surround sound then this practice is not for you. If you want a dedicated health care professional with decades of experience to tend to your loved one then I HIGHLY RECOMMEND this practice.

The vet is professional, however the receptionist is not professional at all…read more Even the first visit had to wait for hours due to emergency, as a former vet assistant which i can understand. However, for the second visit. I call on Jan 11 around 10am to schedule an appointment for my kitty second vaccine. They said they are fully book till next Friday (1/22). So I made an appointment at 3:40pm that day. When I arrived they said they do not have any record of the appointment and there is nothing she can do today, other then reschedule it to next week. I have to take a day off for the appointment and the receptionist didn't even apologize for her mistake!!

Dr. Murray and his team we so nice and patient with my dog who has fear anxiety that is of course…read moremore heighten when he's at the vet. Dr. Murray really took his time with us and explained everything in great detail. This office is so clean and organized and staff is really friendly and helpful

Dr Murray and his team are simply the best. They are so helpful and kind. They love my dogs as if…read morethey were their own.

I was switching Vet offices and decided to give VCA Telegraph a try. I'm 1000% happy with my…read moredecision. Very family oriented, friendly staff, and Dr. Dineen is the best. She went above and beyond to make sure that my fur baby was ok. I'm a very happy client.

Great service and great care plans. Save a lot of money. Helped my dog with an ear infection and…read moredidn't break the bank.

I brought my catahoula mix in to this location yesterday. My dog gets nervous and stressed at vets…read moreor any place like that. Before doing the exam the team and Dr. Mulford did everything to make her feel comfortable. They were beyond helpful and nice. By the time we were about to leave my dog was playful and laying down which was a 180 from when we came in. The service they have and the way they handled my pet was beyond terrific! I will become a loyal customer of theirs and would recommend them to anyone!

Overpriced, for average service. I recently learned they charge 3 times what other vets in the area…read morecharge, and unlike in the past (when a smaller operation), the service isn't even as good. It's just costlier. They literally charge for the smallest of "conveniences", ones that should be part of good care (and don't tell you up front- you just get charged). I was suspicious but since I'd taken my pets there for MANY years (across owners) I was just continuing for convenience. My fault for being "lazy"- but take heed from my experience and shop around for care! The quality doesn't justify the overcharge...

These guys are always great to my animals. Recently my kitty needed to have a dental and she needed…read morequite a few teeth extracted. Dr. Sinclair made sure everything was explained to me and that I approved. When I picked my cat up the X-rays of her teeth were shown and again explained to me. This office honestly cares for the animals they see. They were very kind to her and checked in the next morning. I voice a concern I had and they got back to me right away! Not only will I continue to take my animals here but I highly recommend them! I know my cat might feel a little sore the next feel days but Dr.Sinclair made it possible for her to be as comfy as possible and she is already looking a bit brighter

Our kitten went in for an eye issue and we discovered he has FIP…read more First issue, we were told our kitten was *supposedly* and 8 year old cat imaging our surprise at this when we have watched him grow since he was well, a kitten. - he is 1.5 yo During this appointment, after reviewing the blood work, we were told he would have to come in a few times and we would have to purchase a scale "you could weigh him with any cheap scale like a $20 one you can get on Amazon" for at home weight checks. We were also told the treatment is not cheap. While leaving our first visit they informed us, we would need to closely monitor him, and handed a list of emergency vets in the area, due to the stress from the vet visit. While making a comment regarding euthanasia. A week later, with very little interaction from the vet, spare a few text -from the staff, none of which asking how his condition was improving/deteriorating, *until notified we were changing Vets* note the vet was at a seminar but informed us she was reachable. Apparently not well enough. Oh, single phone call about the price from their chosen pharmacy *before the seminar* they informed us the cost would be over double the pharmacy I requested. *EXACT same medication. *This quote took until the end of the next day. After being told this was a possible euthanasia case, why they wouldn't have been faster to that I am not sure* the appointment was on a Monday, the phone call was not until Tuesday, at 3pm, and after receiving confirmation, the prescription was not sent to them until the end of the day, causing the medication to be received even later, as it is shipped. *After going to this pharmacy again, and having very fast responses from them and the new current vet, I see the issue was on the prior vet, and not the pharmacy. Once this vet found out the price of the medication was more than cut in half for us, then the protocol they had discussed in the office prior had suddenly changed. Now she wanted to see him every 7 to 10 days for CBCs, blood draws, reoccurring $300-400 visits, that they had said were very stressful for him, to the point of handing emergency vet info at the first visit, in case he ran into complications through the night, or required euthanasia. Note the first visit was $600~approximately. Let's also note that these weekly CBCs would also require their own "initial office visit fee" "but only for the first one" you mean the first visits "initial visit fee" isn't the same "initial visit fee" you need for the now weekly blood draws you're requesting. During this time we received the medication, we were in the process of moving, before we even brought him in for his *what we thought was going to be a simple eye issue* we requested a refill because, we would not be able to see our new vet until the 24th due to schedule, we were due to run out of medication on the 25th. Dr Sinclair who is more about the money than for the love of the animals, would not do a refill of the exact same medication. And said, "it sounds like you will be able to see your new vet before your current supply runs out." Let's also note that before the pharmacy change the offer to purchase all of the 84 day treatment at once was available. So a simple refill now being out of the question, make me raise a concern for ethics. Being she has seen him within the past 12 month period. Within the last week to be exact since the refill request. I will also note here that after the new vet appointment he is on the EXACT same dosage. So we have changed vets to a wonderful one, who noted our kitten is NOT a senior cat like Dr Sinclair claimed. Explained in depth the treatment for FIP and got us our medication just in time. Thanks to them, not Dr Sinclair, our kitten will continue to get better, and surprisingly at much cheaper cost granted cost of living area has changed with the move. After all is said and done, I do not recommend this vet at all. They are here for the money and not for the love of the animals.

Dr. Megan and the staff was awesome with my baby Greyjoy (yorkie) They answered all my questions…read moresince being a first dog owner. If I can give 10 stars I will!

Just arrived home from a vet visit to PetWellClinic in Columbia, MD, and it was hands down the best…read morevet visit I've ever experienced; Della felt really good when they finished with her, too! Shoutout to Dr. Megan Levin and the wonderful Vet Technician, Adriana! Thank you for taking such wonderful care of my elderly girl, Della! We'll see you again when it's time for her well visit!

STAY AWAY IF YOU LOVE YOUR PET. Our appointment was 2:30pm. They moved it to 4pm. When I called at…read more4:05 to confirm the time, I waited on hold for 15 minutes. Then they said they cannot take him. Obviously frustrated, I said this was unacceptable. And hung up. My wife then called and they said I "cussed them out", which I did not do. How can you move my appointment by 1.5hrs and then cancel after 5min, and putting me on hold for 15 minutes. This establishment is run by the laziest, lying, unprofessional group of money-suckers anywhere out there. STAY AWAY FROM BANFIELD.

Beware -- do not bring your dog to Banfield Maryland City (Laurel, MD). I went on September 24,…read more2025, for a simple appointment of two vaccines, a wellness check, and a screening. The intake staff failed to properly process or verify what was supposed to be done, and instead gave additional vaccines just because their system showed they were due. I was asked to sign a blank "consent for treatment" screen and was not given any paperwork, which is not typical. My pet was even given Benadryl after being overmedicated, and yet Banfield still expects me to pay for everything they administered while trying to blame me. They were more concerned with charging me than with the safety of my dog and the potential harm he experienced. This is careless, dangerous, and shows a complete lack of accountability.