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    12 years ago

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    Julia Grace Salon - Peeling on the side of the nail 30 minutes after appointment :(

    Julia Grace Salon

    4.0(46 reviews)
    27.1 mi
    $$

    When I moved back to Madison, I did tons of research on where to get my haircut. I have very thick,…read morecurly/wavy hair that I like to wear lots of ways, and I'm very selective and mindful of who cuts it. Needless to say, I'm so glad I found Julia Grace! I've been to Alexis every time, and she impresses me every time with her attention to detail and vision to help create the look I'm looking for. Great appointment availability, the salon is a super welcoming, clean, and professional environment, and I will go back as long as I reside here!

    In December I had an appointment with Leslie to have my hair colored. I took a picture of my own…read morehair from my previous month's appointment and the hair extensions that I have so she could color match, and she dyed my hair black instead. It took a month of back and forth emails with the owner Tabatha to convince her to let me come back to the salon to show her what my hair looks like and she agreed to fix it. Now, after the fix it appointment, my hair has three distinct colors starting from the top of my head down to the ends and it looks ridiculous. I expected them to be accommodating and agree to continue fixing my hair until it was the color that I asked for but I was treated like it was an inconvenience to do the right thing. Tabatha informed me that she expected me to pay to fix their mistake so I told them that I would not return. Alexis, the stylist, muttered "Perfect" under her breath as I walked away because she was happy that they got rid of the problem they created and now they don't have to continue working for free to do the right thing. Beware of salons that don't stand behind their work and treat customers like an inconvenience.

    Photos
    Julia Grace Salon
    Julia Grace Salon - Can't see that great in the photo but the pink base was really patchy and lines clearly are wonky and blurry

    Can't see that great in the photo but the pink base was really patchy and lines clearly are wonky and blurry

    Julia Grace Salon - Beautiful wedding hair!!

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    Beautiful wedding hair!!

    Tresses - hairstylists - Updated May 2026

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