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Kennewick, WA

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4 years ago

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DermaHealth Dermatology & Dermasurgery - DermaHealth Staff

DermaHealth Dermatology & Dermasurgery

2.2(13 reviews)
0.6 mi

Receptionist was very unaccommodating and didn't care that my 81 year old father, who had just two…read moreweeks prior, had aggressive cancerous growth removed. I called today to let them know that he has another growth and it is growing fast. She gave me a few dates, but they didn't work due to him being in dialysis on those days. She said since I declined those dates, the next appointment would not be until November. She had NO empathy or care in about my father who could be dead by November. So frustrating!!!!!

I'm wondering if I went to same clinic that the positive reviewers went to. The clerical staff was…read morefine. The clinic is nice and clean. After that, I have nothing positive to write. The PA who examined me spent at MOST fifteen seconds looking at my skin and started to walk out of the examining room. I had to stop him from leaving THREE times to look at problem areas he missed. Two were generally benign. The third was a red lump about the size of a pea in the middle of my forehead - very hard to miss! Turns out it was a basal cell carcinoma. So, I returned to get it removed and asked if I was going to have a dent in my head from the procedure. Dr. Smith was dismissive about the chances at best. There was no discussion of first trying less invasive techniques that I learned about much too late afterwards. I got the same PA to stitch me up and again I asked about winding up w/ a dent in my forehead and again the response was very dismissive. Meanwhile I had to listen to his political views throughout the stitching, which I thought was very inappropriate. Next, after the stitches were removed, I had to return to the clinic to have two stitches removed that they missed the first time. And, AGAIN I had to listen to the PA's political views. I asked about topical creams for removing actinic keratoses and the PA recommended imiquimod. He said I should get it at the front counter where they sell it for about $75. Now a lot of people would just shell out the money w/ no questions asked. But, I asked a few questions and found out that by using my insurance, I could get it from Walgreens for $7. I think DermaHealth's approach was a shady way to sell their own products. Lastly, I now have a dent about the size of a quarter in the middle of my forehead that I will have the rest of my life. I understand that it beats dying from basal cell carcinoma. But the chances of that happening are miniscule and there are less invasive ways to try first.

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DermaHealth Dermatology & Dermasurgery - Inside of new building

Inside of new building

DermaHealth Dermatology & Dermasurgery - Front of DermaHealth & DermaCare

Front of DermaHealth & DermaCare

DermaHealth Dermatology & Dermasurgery

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Tresor Rare - cosmetics - Updated October 2026

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