Katie is a genius. I just had my first wax that wasn't on my face, and she was AMAZING. I watched…read morevideos and read what to do, how to prep, etc, but it was completely unnecessary. I literally had no pain (no preemptive Advil or anything!) yelped only once out of surprise. 3 hours later and fees like nothing even happened. She is talkative and kind, and didn't make me uncomfortable about anything. She was also gracious telling me about the cheap ingrown hair solution she uses from Target, no sales pitch for lotions from their store (in fact I'm not sure I even saw anything for sale?). Having just moved back from San Francisco, the salon is lovely and stylish with many private rooms and a few chairs side by side for eyebrows. Cutest part: when I left very pleased, she said EMPOWERING women is her favorite part of her job! Not only will I return, but am looking forward to it!

Girl. Go. I hadn't gotten waxed for a long time before I came here and Adore was amazing. It was…read morevirtually painless and so quick. I moved right after and have considered driving back to Cleveland for my next Brazilian because it they were so nice and professional and good at what they do. Absolutely recommend.

I'm so glad I found Elaina!…read more My family and I were in town for a wedding so my mom and aunt both got up-dos while I got a blowout. Elaina was both down to earth and very knowledgeable about hair. Her attention to detail was excellent, and her shop was very conveniently located near our hotel. Would absolutely recommend!

Absolutely fantastic! I live in Las Vegas and have excellent stylists here, yet Elaina's blow out…read morewas better than any I have ever had! Hands down the best! The shop is immaculately clean, very cute and in an interesting arcade building. Easy 3 minute walk from Public Square. Elaina is lovely, friendly, professional and talented. Best shampoo ever.

Definately a 5 star experience I had with my facial. Olga…read morewas amazing and 5 stars aren't given lightly. The plan was to get a facial and massage, but they were booked for massages the day I called so I got a facial. The place is nicely decorated & has a real calm to it I appreciated. The young ladies at the front desk were very nice e and kept a smile while getting me checked in. I was taken to the back area where I was introduced to Olga. Such a kind person. She confirmed whether or not I had ever had a facial so I knew what to expect (I've had only 1 before and this one was over the top compared to the basic one I received before). I was thrown off at first when I had to take my shirt off and get under a towel because it was a facial. It was really a facial for the face, the neck, ears, shoulders and top chest area. There was definitely a massage and amazing feels from all the oils, lotions and whatever else was used on me. The best. I've never fallen asleep during a facial or massage and this had me on the edge of bliss/slumber. I can't wait to get another one and really hope my next experience is the same as this was. Cheers!

I made an appointment over the phone for a gel manicure the next day. I was happy they were able to…read morefit me in so last minute. They have a good selection of colors to choose from, however they are all in the bottles. They don't have the nail sets for you to see it painted. My technician was really focused and spent time redoing nails if it looked wonky. Unfortunately, she did not catch everything (and neither did I until it was too late to go back). Some of my nails are different lengths, there are edges/corners that are missing polish. One of my nails has a .5cm section that didn't get the last coat of color so it's two toned. Overall, the nails still look fine from far away but I don't feel like I got the quality I was looking for for the price. Everyone was very friendly and it is clean inside!

The first time I had a facial here it was excellent. The technician did not speak English but that…read moredidn't stop her from doing a great job. I purchased another Groupon for my bestie and we went together. The owner, Anna was the only person there to serve us. What made her think that giving two facials at the same time was a good idea? Maybe because we are two black women, I don't know but I doubt she would have made anyone else wait in a cold room while she did one step on one client and then finally service the other client. One esthetician serving two people at the same time is ridiculous!. Maybe she made extra money that day but she lost two clients who wanted to be regular clients. I will never go back here again. I will not recommend this place to anyone. Good luck to you! How often do you treat clients with such little regard?

Very kind and helpful. Great products. One of the only places that has shiseido cosmetics as well…read moreas the skin care products.

I really enjoyed my nail appointment and haircut. I live in the neighborhood but if you don't…read morethere's parking in the back. The atmosphere is fresh, simple and clean. The quality of the work is great as well.

I called to see if they were available for a walk-in and they had an availability for me three…read morehours later. I asked for a gel French manicure with chrome and Jessica executed it so well. She was very considerate and asked for my opinion on my nails along the way. We talked about coffee shops and she recommended Roasted which was right nearby, so I got coffee there right after. Everyone was super nice and accommodating. Would definitely come back.

Wonderful massage, very welcoming reception! Was a bit tricky to find, but they gave great…read moreinstructions on the phone before.

So grateful to have gotten a quick massage here. Jafar is a kind soul and very professional. Highly…read morerecommend coming here.

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

Came to this beautiful establishment before I got married and loved all the treatments. Will be…read moreback soon! Staff is phenomenal!

The Well House at Lamson Mansion was a huge surprise to me! Located in Tremont, I had passed this…read moreunique and beautiful historical building multiple times while en route to some of my favorite coffee shops. The Well House offers everything from massage, to facials, to halotherapy and more advanced cosmetic medical services. I assumed they were more of a serious medical spa, but they do offer traditional spa services. A friend had suggested trying a B12 shot to potentially improve some health issues I had been having. I booked easily online for a 5-minute B12 injection with nurse practitioner Mikayla. It will ask you to book for 15 minutes, but know you'll be in and out! Mikayla was approachable, warm and made me very comfortable. I would easily recommend her if she is available at booking for any future services you might need. The Well House is a really interesting historical building. It combines old roots with modern touches and the owner continues to put a lot of effort into the maintenance of the space. They have multiple floors including a halotherapy room! For accessibility purposes, an elevator is available for use. If you're a consistent high-end spa goer, they do offer membership packages. Overall, I had an extremely positive experience here and can't recommend them enough!

In town for a wedding and in desperate need of a haircut. Was able to book online a few days in…read moreadvance and the prices are reasonable. The salon is cute and well maintained. Greeted with a warm welcome from Tressa who recalled speaking to me on the phone the day prior. Sammy was ready to go when I arrived and cut my hair to perfection. The cut also included a full wash, above and beyond what I get at the barber in NYC. Exactly what I needed on this trip, and would be a great spot for locals looking for hair services and good vibes.

I am in Cleveland on business, and had the urge to make a big chop off my hair. I called the Studio…read moreHair Salon and they were able to fit me in the next day. I was with Tressa, who was absolutely lovely. She explained everything she was doing step by step, giving options, describing the products used and why they were right for my type of hair, and even gave me tips of how to style it as she was doing. I am sooooo happy with how my hair came out. I can't recommend her enough. Thank you!