Trendex built my binders at the incorrect size and due to time constraints for an upcoming event I had no choice but to make the wrong size work. I asked for a final invoice before being billed for the remaining cost and never received it. Instead I surprisingly received a charge to my card that was more than I was quoted.
Their reason for this is because of -/+10% overages... Which they assured me they try to adhere to...... but (just so coincidentally) were not able to adhere to on my particular project.
In conclusion, they not only did my project incorrectly that I still paid full price for, but then also charged even more bc they made more than my requested amount.
I wish I would have shopped around...I have found other companies that do beautiful quality work that do not charge for overages on projects... Especially ones that were done wrong... and can tell you a turnaround time before you place a deposit...(I had to place my deposit before they would even tell me if it could be done by the date I needed). Very disappointed in my first project with this company. read more